Casino Review

PlayGrand Casino Review

PlayGrand Casino is a mobile casino that is operated by White Hat Gaming Limited. The website, which was launched in 2013, has remained popular for its classy and elegant design, its acceptance of payment methods, and for providing registered with a varied catalogue of games. You can learn more about the UK-licensed casino by reading our PlayGrand Casino review right here.

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PlayGrand Casino Games

PlayGrand Casino offers a diverse range of casino games, with hundreds of titles available for you to play, including video slots, jackpots, slingo, scratchcards, live casino titles with real-life dealers, table games that include multiple variations of poker, roulette, blackjack, baccarat, craps, and more.

All of the games available at PlayGrand Casino are provided by some of the most well-known developers around, including Barcrest, Evolution, Games Global (Formerly Microgaming), Play’n GO, Thunderkick, Big Time Gaming, Red Tiger Gaming, WMS, Pragmatic Play, Blueprint Gaming, Gameburger Studios, NetEnt, Wazdan, and more.

What’s more, a majority of the games available at PlayGrand Casino are compatible with all devices, including laptops, desktop computers, tablets, and iPhone and Android smartphones. It’s also important to highlight that PlayGrand Casino has a ‘New Games’ section that is continually updated with new slot releases, so there’s always a reason to return and try out the mobile casino.

Mobile Performance


One of the major drawbacks of playing at PlayGrand Casino is that the brand does not offer a dedicated mobile app. Instead, the casino requires you to play in-browser by loading up the mobile casino in your smartphone’s web browser and playing. While this is disappointing and frustrating for anyone that likes to play in dedicated and curated apps, there are some positives.

Firstly, by playing in-browser, you don’t lose any storage space, and the in-browser casino is fully responsive and utilises an easy-to-use layout, allowing you to access all sections of the mobile casino through a collapsable side menu. Games can be selected through a side-scrolling menu, allowing you to access all types of content.

Finally, although playing in-browser does advertise a PlayGrand Casino app, clicking the button simply adds a shortcut to your home screen, which is somewhat misleading.

PlayGrand Casino Login

PlayGrand Casino Login

If you’ve registered with the mobile casino and want to start playing games, you’ll need to log in. The PlayGrand Casino login can be found by loading up the mobile casino on whatever device you’re using and then clicking the ‘Log In’ button at the top-right corner of the screen. When you do that, you’ll need to enter the username or email address you signed up with and then your password. Once you’ve entered all of that into the PlayGrand Casino login, you’ll be free to play!


Welcome Bonus

Like most other White Hat Gaming casino brands, PlayGrand is currently giving all its new customers a generous welcome bonus that includes a cash deposit bonus and bonus spins on a select game. According to the terms and conditions, you’ll need to make a deposit of £10 or more to claim the sign-up offer. The winnings from spins and the bonus funds must all be wagered 35x before anything can be withdrawn. Finally, the funds must be used within 30 days and the spins within 10 days or they are lost.

50 Free Spins PlayGrand Casino Bonus

At the time of writing, there is no 50 free spins PlayGrand Casino bonus. Right now, PlayGrand Casino only offers players a deposit welcome bonus, which does include some bonus spins on select video slots. The mobile casino may have previously offered this bonus, but it no longer does now.

PlayGrand Casino No Deposit Bonus

We can confirm that there is no PlayGrand Casino no deposit bonus at the time of writing. The mobile casino currently only offers a welcome bonus, and that requires a deposit for you to claim. While this may be disappointing, there are other mobile casinos that do offer no deposit bonuses, such as free spins or cash funds of £5 or £10.

Promo Code / Bonus Code

PlayGrand Casino currently doesn’t require you to enter any promo codes or bonus codes when making a deposit to claim a bonus. All you need to do to claim a bonus is make the relevant deposit, and that’s it!

Other PlayGrand Casino Bonuses

Unfortunately, another downside of registering with PlayGrand Casino is that the mobile casino does not offer any other UK casino bonuses. This means the mobile casino currently only caters to new customers.

To further disappoint you, PlayGrand Casino does not run VIP or loyalty scheme, which means that long-term and returning players are once again not catered to for bonuses and promotions. This is incredibly disappointing as most major mobile casinos run some sort of a rewards programme.

Please note that mobile casinos in the UK are no longer allowed to accept credit cards as per regulation by the UK Gambling Commission.

Payment Options

PlayGrand Casino accepts a variety of mobile casino payment methods, and it allows you to select your preferred option for deposits, with all withdrawals processed back through the same method used to make deposits. There are no known fees for making deposits or requesting a withdrawal at PlayGrand Casino, which is excellent!


To make a deposit at PlayGrand Casino, you can use any of the below methods:

All of the payment methods are credited instantly, which means you can get straight to playing your favourite casino games. While the selection of accepted payment options is great, there are still some notable options missing, including pay by mobile methods like Apple Pay, and more.

PlayGrand Casino Withdrawal Times

As mentioned above, withdrawals are made back to the same method you use to make a deposit, which means you cannot change your withdrawal method for something faster unless the method cannot be used for withdrawals. Once requested, the mobile casino will hold all transactions for between 24 and 48 hours. After this, the PlayGrand Casino withdrawal times can take around 24 hours at a minimum but can take as long as up to five business days.

Customer Support

PlayGrand Casino currently provides you with two ways of contacting the customer support team. The first is by emailing the team at, and the second is by messaging the team on the PlayGrand Casino live chat service, which is open 24/7, according to the casino.

When you launch the PlayGrand Casino live chat service, you’re required to enter your full name and email address, and you must enter a message for the representative. When we used the service, we were quickly connected to a support agent who was friendly and quick at replying to all of our messages.

PlayGrand Similar Casinos

PlayGrand Casino is operated by one of the largest online casino operators and so there are several PlayGrand sister casinos. Some of these sister casinos include Captain Spins, SpinStation, Playzee, Miami Dice, Spin Rider, Temple Nile, Jonny Jackpot, The Grand Ivy, Dream Vegas, Casimba, Jackpot Village, Klasino, 21 Casino, Hello Casino, and more.

All of the PlayGrand sister casinos work in the same way as PlayGrand Casino; they offer a great selection of mobile casino games and accept various payment methods. All of the casinos mentioned work in-browser, but some brands like The Grand Ivy run dedicated mobile apps, which gives you a great alternative for mobile app-based players.

What’s more, all of the promotions available at the PlayGrand sister casinos will be different, so make sure to read our reviews of the mentioned casinos for this information! If none of these PlayGrand sister casinos appeals to you, check out our expanded list of UK mobile casino reviews.


PlayGrand Casino is a decent mobile casino. Although it falls short in some capacities, such as the lack of a mobile app and any long-term rewards, it does offer a great selection of casino games and accepts numerous methods while processing withdrawals quickly.

We believe that the PlayGrand Casino serves as a great introduction for anyone that is new to mobile casino gaming. If you’re a regular gamer, we believe you’re better off registering with a mobile casino that offers long-term promotions or a rewards programme.

If PlayGrand Casino manages to improve its drawbacks by implementing some promotions for long-term users or some loyalty schemes and by launching an official mobile app, we’d happily recommend the casino to more experienced players. For now, however, we believe it’s best suited for casino game newcomers.

Frequently Asked Questions

Where can I find the PlayGrand Casino 50 free spins bonus?

Unfortunately, there is currently no PlayGrand Casino 50 free spins bonus. The promotion may now have expired or has been removed since the site no longer offers it. If you’d like to find out what the PlayGrand Casino welcome bonus is, check out our review.

Who owns PlayGrand Casino?

PlayGrand Casino is owned by White Hat Gaming Limited, an online casino operator that owns several popular UK gambling sites. Check out the PlayGrand Casino sister sites by reading our PlayGrand Casino review.

What is the current PlayGrand Casino bonus?

The current PlayGrand Casino bonus offers you a welcome bonus that consists of a deposit match funds bonus and some spins on a select video slot. Our PlayGrand Casino review has more information.

Is PlayGrand Casino safe to register with?

Yes. PlayGrand Casino is licensed by the Gambling Commission in the UK, which means it’s completely safe for anyone based in the country. What’s more, PlayGrand Casino allows you to enable deposit limits, time-outs, and self-exclude yourself as part of its responsible and safer gambling commitments.

Is there a PlayGrand Casino no deposit bonus?

Unfortunately, there is no PlayGrand Casino no deposit bonus available since all promotions at the mobile casino require you to make a deposit of £10 or more.

Is there a PlayGrand Casino contact number?

No. If you need assistance, PlayGrand Casino currently only allows you to contact the support team through email or its live chat service. More information on how to contact the casino’s support team can be found in our PlayGrand Casino review.

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