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Cashmo Casino Review

Cashmo is an online casino that launched in 2019, making it one of the latest casino sites to come out this year. It offers a small collection of slot games, provides players with excellent customer support and runs numerous promotions and bonuses for new and long-term players.

The site is owned by In Touch Games Limited and possesses a valid license from the UK Gambling Commission (#2091). It’s also partnered with several gambling charities and services such as BeGambleAware, GamCare and GamStop to promote responsible gambling. If you’d like to know more, continue reading our Cashmo Casino review.

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Pros & Cons

  • Unique collection of slots
  • Complete mobile experience
  • Giant welcome package
  • No table or live games
  • Lack of payment options
  • No Cashmo mobile app

Welcome Package

New users who register at Cashmo Casino can claim a generous welcome package. New customers can grab up to £500 in bonus funds and up to 100 spins across three different deposits:

  • 200% match of up £100 plus 20 spins
  • 150% match of up to £150 plus 30 spins
  • 100% match of up to £250 plus 50 spins

According to the terms and conditions, users are required to make a deposit of £10 or more to be eligible for each bonus. The spins can only be used on Rainbow Slots and all have a seven-day expiry date. In addition, the winnings from spins and all bonus funds must be wagered 40x before they can be withdrawn.

New users can also claim a no deposit free spins bonus for registering at the website.
Find out more below.

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Casino Software

Unlike most other online casinos, Cashmo has not partnered up with game providers. Rather, the casino website develops all of the casino games on its website through in-house developers. This could explain the lack of games available at the casino since it currently only offers 27 total games.

While this may be disappointing for many casino players, it’s important to understand that playing at Cashmo will provide you with access to unique games you won’t necessarily find elsewhere, which is great.

Game Selection

Slots

Most of Cashmo’s game selection revolves around slots. The site offers 27 video and jackpot slot games. At the time of writing, you can play games such as Krispy Kash, Mandarin Queen, Fire And Gold, Woodstock Slots, Jewel Bomber, Reel Fruity Slots Mini, Cashanova Cashpots, Poppin’ Pizza Prizes, Double Wild Wins, Spinburst, Juggling Jokers, Iced Wins, Lucky Forest Casino, Rainbow Slots, Arabian Nights, Tomb Of The Wins, Wild Funland, SUper Spin Doctor, Reel Raiders, Sweet Spinning Stuff and so many more.

Table And Live Casino Games

Unfortunately, Cashmo Casino does not currently offer any table or live casino games. This is because the online casino’s in-house developers create the games. When we asked a customer support agent whether the site will ever offer any table or live casino games, the agent informed us they couldn’t comment but suggested several sister sites that currently do offer table games.

Promotions And Bonuses

No Deposit Bonus Free Spins

Many online casinos provide players with a no deposit bonus that is comprised of free spins or cash funds. Luckily for you, the Cashmo no deposit bonus consists of up to 50 Cashmo free spins. The free spins are credited to your account immediately after registration and can only be used on Rainbow Slots. The spins have a seven-day expiry date and winnings must be wagered 40x before they can be withdrawn.

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Promo Code

A new trend within the online gambling industry sees online casinos require users to enter promo codes or bonus codes when depositing in order to successfully claim a promotion or bonus. There are currently no Cashmo promo codes as all bonuses and promotions are automatically credited to your casino account, making it easier for you to claim bonuses.

Other Promotions

In addition to the generous welcome package and free spins bonus, Cashmo also runs several other bonuses and promotions. At the time of writing, Cashmo is running a refer a friend bonus where users can receive a £7 bonus for referring a friend as well as 50% of the friend’s first deposit up to £100. The new users will have to verify their account before the £7 bonus is credited and will need to play through their first deposit before the 50% bonus is awarded.

Cashmo also provides players with a free bonus for playing the Game of the Month and offers users weekly bonuses for depositing and playing regularly at the website. Cashmo users can also follow the casino site on Facebook to enter casino competitions and win prizes.

VIP Club

Unlike most other online casinos, Cashmo does not run a VIP club or loyalty system. This can be disappointing to hear, particularly for users who like to remain loyal to a casino and receive additional benefits for doing so. However, the site does offer a great selection of bonuses and promotions which are available to both new and long-term users.

When we asked if this was something Cashmo would incorporate into the future, the customer agent said they couldn’t confirm anything. If the site does launch a VIP club or loyalty program, we’ll make sure to keep you in the know.

Payment Options

Deposit

Cashmo accepts a number of payment options, allowing customers to deposit in their preferred method. At the time of writing, Cashmo Casino accepts the following payment methods:

  • VISA/MasterCard: Available instantly
  • Skrill: Available instantly
  • PayPal: Available instantly
  • Paysafecard: Available instantly
  • PayViaPhone: Available instantly

According to a customer support agent, Cashmo does not charge any fees for making a deposit at the online casino.

Withdrawal

With the exception of Paysafecard and PayViaPhone, you can use the above payment options for withdrawals. However, the time it takes for these payments to reach your account depends on the method used. Take a look below for more information:

  • VISA/MasterCard: Within three to four business days
  • Skrill: Within three to four business days
  • PayPal: Within three to four business days

According to Cashmo, all withdrawals are processed by the site’s banking team and are then sent out to players. After the transactions have been processed, withdrawals usually take between three to four business days to reach players. It’s also important to note that Cashmo will charge a £3 admin fee if users request a withdrawal under the site’s £10 minimum amount.

Account Verification

Under rules from the UK Gambling Commission, new casino players are required to immediately verify their account after registering. This is done by providing the online casino with documents which state your age and address. In some cases, casinos may also require evidence regarding payment methods. The documents accepted include:

  • ID: Passport, driver’s license, birth certificate and more
  • Address: Utility or council tax bill, HM Revenue & Customers letter and more
  • Payment: Payslip, contract of employment, pension statement and more

You can provide Cashmo with the documents by uploading them through your Cashmo Casino account or by emailing the customer support team on [email protected] If you decide to email your documents, you’re required to include your mobile number for account verification purposes.

Customer Support

Cashmo believes in providing customers with excellent help and support. The website currently provides three main methods of contact the support team. You can either email the support team on [email protected], call 0138 4885 040 or you can text HELP to 84988 and the support team will call you for free. Alternatively, you can launch the Cashmo live chat service to talk to an agent online.

Live Chat: Our Experience

When we launched the Cashmo live chat service, we were immediately greeted by a customer support agent. The agents we spoke to were friendly and welcoming but took their time to respond to our questions and messages, an experience that was somewhat frustrating. However, they did provide us with the information we needed in the end, which is what’s important.

If you do run into problems when playing at Cashmo Casino, we suggest you launch the Cashmo live chat service or give the support team a call. Both methods will provide you with instant support, though you may face some long waiting times when using the live chat service.

Mobile-Friendliness

Cashmo advertises itself as a mobile casino but there is no Cashmo mobile app. Instead, users are required to play in-browser which can be frustrating for users who prefer playing through an integrated mobile app. To play in-browser, you simply need to launch your smartphone device’s internet browser, load up the Cashmo mobile website and then either log in or register.

Once you’ve done that, you can play your favourite games, deposit and withdraw money, contact the support team, claim bonuses and promotions and much more. However, it’s worth pointing out that older games developed with Flash Player are generally incompatible with most smartphone devices. This means these games can only be played on desktop computers or laptops.

Sister Sites

As mentioned, Cashmo Casino is owned by In Touch Games Limited, a casino operator that owns several other online casinos. This means that the Cashmo sister sites are Dr Slot, mFortune, Mr Spin, Pocket Win, Slot Factory and Spin 247. If you enjoy playing here, we suggest you try out Cashmo sister sites Dr Slot, M Fortune and Slot Factory, all of which offer a great collection of games and bonuses.

Summary

Cashmo is a great online casino for those looking for something outside of the mainstream. The site offers slot games produced by the site’s in house-developers and runs several exciting bonuses and promotions, including its welcome package and refer a friend bonus. In addition to all of that, the site provides players with excellent customer support.

However, we were disappointed that there’s no Cashmo mobile app and we dislike the limited payment options. Many users will also be turned off by the small number of available games and the complete omission of table and live casino games. If this doesn’t bother you, it’s well worth joining to support the new casino site.

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