Temple Nile Casino Review

Temple Nile is an online casino that offers a wide range of games include slots, jackpots, scratchcards, table and live casino games. In addition, the casino runs a great VIP Club and offers an exciting welcome package for new and regular players.

The website, which launched in 2018, possesses a valid license from the UK Gambling Commission (License #52894) and its also partnered with several gambling charities such as GamStop and GamCare. If you’re interested in learning more about the casino, continue reading our Temple Nile Casino review here.

Promotions and Bonuses

Welcome Package

Temple Nile is giving away a generous welcome package to brand new customers. On a first deposit, you can claim a 200% bonus match of up to £500 plus 30 bonus spins on Wild Scarabs. In addition, you’ll also receive an additional 300 Temple Tokens, but more on that later.

Following this, you can claim an additional two bonuses on your second and third deposits:

• Second Deposit: 25% bonus match of up to £800 plus 25 bonus spins on Gonzo’s Quest
• Third Deposit: 50% bonus match of up to £200 plus 50 bonus spins on Book of Dead

According to the terms and conditions, you must deposit a minimum of £20 and wager the bonus funds 20x within 30 days before you can withdraw anything. In addition, the bonus spins expire after 72 hours and winnings made from the spins also need to be wagered 20x.

No Deposit Bonus and Free Spins

While many online casinos enjoy giving out free spins and a no deposit bonus to its customers, Temple Nile does not. At the time of writing, all of the available promotions and bonuses at the online casino require a deposit.

Promo Code

Many casinos also require customers to enter a special promo code or bonus code in order to claim a bonus or promotion. Luckily for you, Temple Nile doesn’t. Instead, all promotions and bonuses are automatically credited to your account.

Loyalty Program

While Temple Nile doesn’t offer many promotions and bonuses, it does run a loyalty program where users can redeem points for luxurious prizes. As you play at Temple Nile, you’ll collect Temple Tokens which can be redeemed in the Temple Bazaar for prizes such as free spins, laptops, watches, new smartphones, shopping vouchers and even a VIP holiday.

According to the website, you’ll earn a different number of points for every £10 you wager on various games:

• Slots: 2.00 tokens
• Scratchcards: 2.00 tokens
• Video Poker: 1.00 tokens
• Blackjack: 0.50 tokens
• Roulette: 0.25 tokens

In addition, new users will earn 300 Temple Tokens after making their first deposit and Temple Tokens can expire if your player account has been inactive for 30 days.

VIP Club

In addition to the loyalty program, Temple Nile also runs a VIP Club which consists of three different levels; Silver, Gold and Platinum. Sadly, the VIP Club is accessible through invitation only and you’ll receive an invite to the VIP Club once you’ve met certain requirements.

The three levels offer different rewards including priority support service, VIP bonuses and offers, dedicated account managers, faster withdrawals, invitations to VIP events, private tournaments and so much more. The higher your level, the more rewards you earn.

Payment Options

Deposits

Temple Nile accepts several payment methods, allowing you to deposit in your preferred payment method. At the time of writing, you can deposit via:

• VISA / MasterCard: Available immediately
• Trustly: Available immediately
• Bank Transfer: Available immediately

While Neteller and Skrill are advertised at the bottom of the website, they cannot be used to deposit money by players located in the UK, as confirmed by two customer support agents.

Withdrawals

The above payment methods can also be used for withdrawals, though the time it takes for them to reach you differs depending on the method used. Take a look below for more information:

• VISA / MasterCard
• Trustly
• Bank Transfer

After you’ve requested a withdrawal, the transaction will be held in a pending state for up to 48 hours. After this, it’ll take between two to five business days for the money to finally reach your account.

Account Verification

Sometime after signing up at Temple Nile Casino, you’ll be asked to verify your account. When this happens, you’ll be required to provide the online casino with several documents to prove your identity, home address and source of funds. The documents you need to provide the casino with can include:

• Identity: Passport, driver’s license or citizenship card
• Address: A utility bill no older than three months
• Payment: Scan the front and back of your debit or credit cards or screenshots of your e-Wallet and bank accounts.

In addition, you’ll need to confirm your source of funds. When this happens you’ll be asked to provide evidence showing where you gambling funds have come from. This can include payslips, evidence of regular payments or evidence of an award or a win from another casino. These processes can put your first withdrawal on hold which can be frustrating. Because of this, we suggest you try and verify your account as soon as you can.

Customer Support

If you run into a problem when playing at Temple Nile, you’ll need to contact the site’s customer support team. Luckily for you, there are two ways to do this, either by emailing them on [email protected] or by launching the live chat service. Both are available 24/7, which is great for someone who plays at odd hours.

Live Chat: Our Experience

When we first launched Temple Nile’s live chat service, we were forced to wait several minutes before someone responded to our request. We found that the customer support agent was friendly and incredibly helpful, though they did take a while to respond to each question or message.

If you do run into a problem at Temple Nile, we suggest you launch up the casino’s live chat service. While you’ll still need to wait for responses, it’ll be faster than emailing the support team.

Mobile-Friendliness

One of the reasons Temple Nile has become popular is due to its mobile-friendliness. Since Temple Nile Casino doesn’t offer a dedicated mobile application, you can play in-browser. This works just like the desktop website, allowing you to play online casino games, claim bonuses and promotions and contact the customer support team.

However, it’s important to understand that older games developed with Flash are not compatible with most smartphone devices. This means that you’ll be unable to play those games and they will not appear for you on the mobile casino site.

Sister Sites

Temple Nile Casino is owned by White Hat Gaming Limited, a large film which also owns several other online casinos. This means that Temple Nile’s sister sites are 21 Casino, Casilando, Casimba, SpinStation, Slots.cafe, Miami Dice, Dream Jackpot, Huge Slots, Dream Vegas, Jonny Jackpot, Playzee, Spin Rider, Spin Land, Slots Planet, Klasino and so many more.

If you enjoy playing at Temple Nile Casino, we suggest you also try out its sister sites Miami Dice, Jonny Jackpot, Casimba, Casilando and SpinStation.

Summary

Temple Nile Casino is a great online casino for someone who enjoys variety in the games they can play. Temple Nile offers a huge collection of games including slots, jackpots, scratchcards, table and live casino. It also offers a fun and exciting loyalty program where you can win more than just free spins.

However, we found that the site’s customer support was lacking as the agents were unhelpful. We’d love to see Temple Nile address this and we’d also like to see the casino expand on its payment options by accepting Skrill, Neteller, Paysafecard and PayPal to give users more freedom.

If the above doesn’t bother you, why not register at Temple Nile Casino today? It’s quick and easy and once you’re done, you’ll have a huge collection of games to sift through.