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Casino Review

ICE36 Casino

ICE36 is a brand new online casino that launched August 2019. The site, which is owned by SkillOnNet, offers a great range of casino games as well as numerous promotions and excellent customer support. Users can play slots, jackpots, table and live casino games when signed in.

The online casinos possess a license from the UK Gambling Commission (39326) and it’s partnered with various services and charities to promote responsible gambling services including GamSTOP, GamCare and BeGambleAware. In addition, the site’s random number generator (RNG) is also regulated by iTech Labs to ensure fairness. If you’d like to know more about the site, continue reading our ICE36 Casino review.

Grab ICE36 Casino's Welcome Bonus

ICE36 Casino Logo

Deposit £10, get £50 bonus and 36 spins

Key Facts

  • Spins upon registration

  • 60x Wagering

  • Fully UK Licensed

  • Live chat available

Welcome Offer

£50

Plus 36 Spins

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ICE36 Welcome Bonus

Newly registered users at ICE36 Casino can claim a generous 100% up to £50 welcome bonus plus 36 spins. According to the terms and conditions, users must deposit a minimum of £20 to qualify for the promotion and the 36 spins must be used on Star Joker. What’s more, the bonus and winnings from spins must be wagered 60x within 30 days before they can be withdrawn.

Promotions and Bonuses

ICE36 Casino Free Spins and No Deposit Bonus

While many online casinos reward newly registered players by giving them a no deposit bonus of free spins or cash, this site does not. At the time of writing, there is no ICE36 Casino no deposit bonus as all promotions require a deposit of £20 or more.

Promo Code

A new trend now sees online casinos require customers to enter a special promo code or bonus code to claim a promotion. Unfortunately, there are no ICE36 Casino promo codes since all bonuses are automatically credited to your account once you’ve met all requirements.

Other Promotions

In addition to the welcome bonus, ICE36 Casino runs several other promotions, including Daily Picks, which offers a range of bonuses that change with each day. There are also tournaments that allow you to compete against other players to win specialised prizes.

Loyalty Scheme

ICE36 Casino also runs a loyalty scheme where users can claim additional benefits. The program consists of six different levels which players can level-up through to earn bigger and better rewards. To move through the levels, players will need to collect VIP points and each level requires a higher amount of points to break into. Take a look below for more information:

  • Bronze: 0 – 400 monthly VIP points required
  • Silver: 401 – 1,000 monthly VIP points required
  • Gold: 1,001 – 2,000 monthly VIP points required
  • Platinum: 2,001 – 20,000 monthly VIP points required
  • Diamond: 20,001 – 80,000 monthly VIP points required
  • Red Diamond: 80,001+ monthly VIP points required

The benefits players receive depend on their loyalty level but can include special monthly bonuses, higher deposit limits, faster payouts, special promotions, a personal account manager and a birthday bonus.

Please note that mobile casinos in the UK are no longer allowed to accept credit cards as per regulation by the UK Gambling Commission.

Payment Options

ICE36 Casino Deposit

One of the benefits of playing at ICE36 Casino is that the site accepts most major payment options, allowing users to select their preferred payment option. The payment options currently accepted at ICE36 Casino include:

  • VISA/MasterCard: Available instantly
  • Skrill: Available instantly
  • Neteller: Available instantly
  • Paysafecard: Available instantly
  • Trustly: Available instantly
  • PayPal: Available instantly
  • Fast Bank Transfer: Available instantly

According to ICE36 Casino, the site charges a 5% fee for deposits via Skrill and a 3.5% fee for all deposits made through Neteller. All other payment options are completely free.

ICE36 Casino Withdrawal

With the exception of Paysafecard, you can use all of the above payment methods for withdrawals. The time it takes for these transactions to reach you depends on the method used, for example:

  • VISA/MasterCard: Between two to seven business days
  • Skrill: Almost instantly
  • Neteller: Almost instantly
  • Trustly: Almost instantly
  • PayPal: Almost instantly

Unlike with its deposits, ICE36 Casino does not charge customers any fees for requesting a withdrawal. However, the site does suggest you check with your banking provider to ensure they don’t.

Account Verification

Under rules by the UK Gambling Commission, anyone who registers at a new online casino must verify their account. Until this is complete, you will not be able to deposit, wager or play any games. This is done by providing the online casino with documents which include:

  • ID: A passport or driving license
  • Address: A utility bill no older than six months
  • Payment: A copy of the front of your card or e-Wallet or bank account numbers

Once these documents are sent to the customer support team, they will be analysed by them within 12 hours. However, if you haven’t heard from the team after then, we suggest you contact them. Once your account has been verified, you will be given the freedom to play and deposit how you’d like.

Customer Support

If you run into a problem when playing at ICE36 Casino, you can contact the customer support team in two ways. You can either launch the ICE36 Casino live chat service between 6 AM and midnight every day or you can email the support team on support@ice36.co.uk. However, it’s important to note that you must be logged in to use the ICE36 Casino live chat service.

ICE36 Live Chat: Our Experience

When we launched the ICE36 Casino live chat service we were forced to wait several minutes before an agent responded to us. The agent we first spoke to was helpful and answered all of our questions, they provided us with the information we needed, which was great.

If you do run into a problem when playing at the online casino, we suggest you try and use the ICE36 Casino live chat service as the agents we spoke to were incredibly helpful and friendly and went out of their way to answer our questions and iron out any problems we were facing.

ICE36 Casino on Mobile

ICE36 Casino is also mobile-friendly but since the site doesn’t offer a dedicated ICE36 Casino mobile app, users are forced to play in-browser. For those that don’t know, this requires you to load up the ICE36 Casino mobile website in your smartphone browser and login through there.

Once that’s done, you’ll be able to deposit money, play games, withdraw money, claim bonuses and contact the customer support team with no problems. However, it’s worth noting that older games built with Flash player are generally incompatible with smartphone devices so some games may be unavailable to you.

Final Thoughts

ICE36 Casino is a great online casino that offers a wide collection of casino games from slots and jackpots to table and live casino games. The site also accepts most major payment options allowing customers to select their preferred methods and it also provides users with great customer support.

However, we were disappointed that the site charges for deposits through Skrill and Neteller, and that the site doesn’t have a mobile app. Meanwhile, debit card withdrawals can take up to a week before they reach your account which is much longer than most other online casinos.

If that doesn’t bother you and you believe you’d enjoy playing at the online casino after reading our ICE36 Casino review, why not register today and try it out?

Frequently Asked Questions

How many games does ICE36 Casino offer?

One of the reasons ICE36 Casino has been so widely praised it because the site offers players a huge collection of over 1,000 different games from leading providers such as NetEnt, Microgaming and Play’n GO.

Why should I register at ICE36 Casino?

As mentioned in our review, ICE36 Casino offers a huge collection of games as well as several exciting promotions and bonuses for both first-time players and regular users. It also accepts most major payment options, offers great customer support and is mobile-friendly, allowing you to play whenever and wherever you want! You can find more details in our review above.

Who owns ICE36 Casino?

Ice36 Casino is owned by SkillOnNet, an online casino operator that owns other gambling sites including the acclaimed PlayOJO casino, 44Aces, Miami Jackpots and much more.

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