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ICE36 Casino Review

ICE36 is a brand new online casino that launched August 2019. The site, which is owned by SkillOnNet, offers a great range of casino games as well as numerous promotions and excellent customer support. Users can play slots, jackpots, table and live casino games when signed in.

The online casinos possess a license from the UK Gambling Commission (39326) and it’s partnered with various services and charities to promote responsible gambling services including GamSTOP, GamCare and BeGambleAware. In addition, the site’s random number generator (RNG) is also regulated by iTech Labs to ensure fairness. If you’d like to know more about the site, continue reading our ICE36 Casino review.

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Pros & Cons

  • Huge collection of casino games
  • Great customer support services
  • Accepts most major payment options
  • Charges fees for some deposits
  • Lack of table games
  • No ICE36 Casino mobile app

Welcome Bonus

Newly registered users at ICE36 Casino can claim a generous 100% up to £50 welcome bonus plus 36 spins. According to the terms and conditions, users must deposit a minimum of £20 to qualify for the promotion and the 36 spins must be used on Star Joker. What’s more, the bonus and winnings from spins must be wagered 60x within 30 days before they can be withdrawn.

Casino Software

To offer you its selection of over 1,000 games, ICE36 Casino has partnered up with various game providers. This includes Realistic Games, Red Tiger Gaming, Playtech, Play’n GO, GVG, SkillOnNet, Lightning Box, Thunderkick, Barcrest, Slingo, Big Time Gaming, Blueprint Gaming, NextGen Gaming, ELK Studios, NetEnt, Microgaming, Yggdrasil, Triple Edge Studios, Rabcat, 2by2 Gaming and so many more.

The wide range of game providers means users are offered a varied collection of slot games each with their own special features and gameplay mechanics. In addition, the aforementioned providers regularly release new slots so you’ll always have something to check back for!

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Game Selection

Slots

Once you’ve registered at ICE36 Casino, you’ll have complete access to the site’s catalogue of slot games. This includes Wolf Gold, The Mask, Ninja Master, Tome Of Madness, Vikings Go Berserk, Aussie Adventures, Gemtastic, Fishin’ Frenzy, Pay Of The Dead, Thunderstruck II, Judge Dredd, Mega Dragon, Spina Colada, An Evening With Holly Madison, Totem Lightning, Renegades, Temple Of Luxor, Great Wild Elk, Easter Island, Gnome Wood, Wacky Panda, Humpty Dumpty Wild Riches, Wu Xing, Viking Runecraft and so many others.

If you’re looking to make bigger winning combinations you can try out ICE36 Casino’s collection of jackpot games which include Pirates’ Plenty Battle For Gold, Masquerade, Isle o’Plenty Mega Jackpots, Mega Moolah, Hall Of Gods, Wow! Pot, Lotsaloot, Mega Fortune, Totem Lightning, Star Lanterns Mega Jackpots, Fortune Sharm and much more.

Table Games

If you don’t enjoy playing slots you can always try out the table games available at ICE36 Casino which include European Roulette Pro Special, European Blackjack Turbo, French Roulette Pro Special, American Blackjack Turbo, Two Ways Royal, Aces And Faces, American Roulette Pro, Baccarat, French Roulette Pro, Deuces Wild, European Roulette Pro, Joker Poker, Jacks Or Better and many more.

Live Casino

On top of all that, ICE36 also runs a live casino where real dealers are streamed directly to you. The games offered here include Baccarat, Blackjack, Sic Bo, Auto Roulette, Live Casino, Three Card Poker, French Roulette, Dream Catcher, Casino Hold’em, Baccarat Squeeze, Immersive Roulette, Blackjack Party and so many others.

Promotions And Bonuses

Free Spins And No Deposit Bonus

While many online casinos reward newly registered players by giving them a no deposit bonus of free spins or cash, this site does not. At the time of writing, there is no ICE36 Casino no deposit bonus as all promotions require a deposit of £20 or more.

Promo Code

A new trend now sees online casinos require customers to enter a special promo code or bonus code to claim a promotion. Unfortunately, there are no ICE36 Casino promo codes since all bonuses are automatically credited to your account once you’ve met all requirements.

Other Promotions

In addition to the welcome bonus, ICE36 Casino runs several other promotions, many of which are only available for a select time. For example, through August, ICE36 Casino has been running its Spin-A-Mini competition where users can win a brand new Mini Cooper and much more. Other promotions include the chance to win 150 spins on either Magic Of Sahara or Break Da Bank Again for depositing £10 or more.

Loyalty Scheme

ICE36 Casino also runs a loyalty scheme where users can claim additional benefits. The program consists of six different levels which players can level-up through to earn bigger and better rewards. To move through the levels, players will need to collect VIP points and each level requires a higher amount of points to break into. Take a look below for more information:

  • Bronze: 0 – 400 monthly VIP points required
  • Silver: 401 – 1,000 monthly VIP points required
  • Gold: 1,001 – 2,000 monthly VIP points required
  • Platinum: 2,001 – 20,000 monthly VIP points required
  • Diamond: 20,001 – 80,000 monthly VIP points required
  • Red Diamond: 80,001+ monthly VIP points required

The benefits players receive depend on their loyalty level but can include special monthly bonuses, higher deposit limits, faster payouts, special promotions, a personal account manager and a birthday bonus.

Payment Options

Deposit

One of the benefits of playing at ICE36 Casino is that the site accepts most major payment options, allowing users to select their preferred payment option. The payment options currently accepted at ICE36 Casino include:

  • VISA/MasterCard: Available instantly
  • Skrill: Available instantly
  • Neteller: Available instantly
  • Paysafecard: Available instantly
  • Trustly: Available instantly
  • PayPal: Available instantly
  • Fast Bank Transfer: Available instantly

According to ICE36 Casino, the site charges a 5% fee for deposits via Skrill and a 3.5% fee for all deposits made through Neteller. All other payment options are completely free.

Withdrawal

With the exception of Paysafecard, you can use all of the above payment methods for withdrawals. The time it takes for these transactions to reach you depends on the method used, for example:

  • VISA/MasterCard: Between two to seven business days
  • Skrill: Almost instantly
  • Neteller: Almost instantly
  • Trustly: Almost instantly
  • PayPal: Almost instantly

Unlike with its deposits, ICE36 Casino does not charge customers any fees for requesting a withdrawal. However, the site does suggest you check with your banking provider to ensure they don’t.

Account Verification

Under rules by the UK Gambling Commission, anyone who registers at a new online casino must verify their account. Until this is complete, you will not be able to deposit, wager or play any games. This is done by providing the online casino with documents which include:

  • ID: A passport or driving license
  • Address: A utility bill no older than six months
  • Payment: A copy of the front of your card or e-Wallet or bank account numbers

Once these documents are sent to the customer support team, they will be analysed by them within 12 hours. However, if you haven’t heard from the team after then, we suggest you contact them. Once your account has been verified, you will be given the freedom to play and deposit how you’d like.

Customer Support

If you run into a problem when playing at ICE36 Casino, you can contact the customer support team in two ways. You can either launch the ICE36 Casino live chat service between 6 AM and midnight every day or you can email the support team on [email protected] However, it’s important to note that you must be logged in to use the ICE36 Casino live chat service.

Live Chat: Our Experience

When we launched the ICE36 Casino live chat service we were forced to wait several minutes before an agent responded to us. The agent we first spoke to was helpful and answered all of our questions, they provided us with the information we needed, which was great.

If you do run into a problem when playing at the online casino, we suggest you try and use the ICE36 Casino live chat service as the agents we spoke to were incredibly helpful and friendly and went out of their way to answer our questions and iron out any problems we were facing.

Mobile-Friendliness

ICE36 Casino is also mobile-friendly but since the site doesn’t offer a dedicated ICE36 Casino mobile app, users are forced to play in-browser. For those that don’t know, this requires you to load up the ICE36 Casino mobile website in your smartphone browser and login through there.

Once that’s done, you’ll be able to deposit money, play games, withdraw money, claim bonuses and contact the customer support team with no problems. However, it’s worth noting that older games built with Flash player are generally incompatible with smartphone devices so some games may be unavailable to you.

Sister Sites

ICE36 Casino is owned by SkillOnNet a firm which owns several other online casinos. This means that the ICE36 Casino sister sites are 44Aces, Casino And Friends, EU Casino, Lucky Louis, Mega Casino, Miami Jackpots, Playmillion, PlayOJO, Prime Casino, Queen Vegas, Red Kings, Slots Magic, Vegas Winner and so much more.

If you enjoy playing here, we suggest you try out ICE36 Casino sister sites PlayOJO, Slots Magic, 44Aces and Maimi Jackpots, all of which offer a huge collection of games as well as numerous promotions and bonuses.

Summary

ICE36 Casino is a great online casino that offers a wide collection of casino games from slots and jackpots to table and live casino games. The site also accepts most major payment options allowing customers to select their preferred methods and it also provides users with great customer support.

However, we were disappointed that the site charges for deposits through Skrill and Neteller, and that the site doesn’t have a mobile app. Meanwhile, debit and credit card withdrawals can take up to a week before they reach your account which is much longer than most other online casinos.

If that doesn’t bother you and you believe you’d enjoy playing at the online casino after reading our ICE36 Casino review, why not register today and try it out?

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