Hello Casino

Hello Casino is an online casino that launched back in 2014. The site, which is owned by Imperium Network Solutions Limited Casinos, offers a wide range of games including slots, jackpots, table games and live casino content. It also accepts various payment options and offers excellent customer support.

The online casino possesses a valid license from the UK Gambling Commission (#52894) and it has partnered up with services and charities such as GamSTOP and GamCare to promote responsible gambling and care for those who are at risk. If you’d like to know more, continue reading our Hello Casino review.

Pros & Cons

Mobile-friendly online casino
Great selection of casino games
Excellent customer support

No Hello Casino mobile app
Lack of table and live casino games
No telephone support service

Welcome Bonus – 50 Free Spins

Newly registered users at Hello Casino can claim a generous welcome package consisting of several bonuses and a bonus of Hello Casino 50 free spins. Once you’ve registered, you can claim the following bonuses:

First deposit: 100% match of up to £100 plus 25 spins
Second deposit: 50% match of up to £250
Third deposit: 50% match of up to £150 plus 25 spins

According to the terms and conditions, the spins can only be used on select games and a minimum of £10 must be deposited in order to successfully claim the bonus. What’s more, the bonus and deposit combined must be wagered 35x before anything can be withdrawn.

Casino Software

1×2 Gaming, 2by2 Gaming, AdoptIt Publishing, AGS, All41 Studios, Asylum Labs, Bally, Barcrest, BB Games, BetDigital, Big Time Gaming, Bla Bla Studios, Blueprint Gaming, Bulletproof Gaming, Cayetano, Chance Interactive, Colossus Bets, Concept Gaming, Core Gaming, Crazy Tooth Studio, DTech Gaming, Electrical Elephant, ELK Studios, Endemol, Evolution Gaming, Eyecon, Fantasma Games, Fortune Factory Studios, Foxium, FUGA Gaming, Gameburger Studios, Games Warehouse, Greentube, High 5 Games, Inspired Gaming, Jack Rabbit Studios, Just For The Win, Kalamba, Leander, Magic Dreams, Max Win, Merkur, Microgaming, Multicommerce, Mutuel, Neon Valley Studios.

Other providers include NetEnt, Nolimit City, Northern Lights, NYX Interactive, Old Skool Studios, Pear Fiction Gaming, Pirates Gold Studio, Playko, Play’n GO, Playson, Probability Jones, Pulse B, Push Gaming, Quickspin, RabCat, Realistic Games, Red 7, Red Tiger Gaming, Reel NRG Gaming, Reflex Gaming, Relax, Sapphire Gaming, Scientific Games, Seven Deuce, Shufflemaster, Sigma Gaming, Skillzzgaming, Slingshot Studios, Spieldev, Spike Games, STHLM Gaming, Storm Gaming, Stormcraft Studios, Thunderkick, Top Edge Gaming, Touchstone Gaming, Triple Edge Studios, Wazdan, Wild Streak, WMS and Yoloplay.

The number of game providers partnered with Hello Casino means players are given a wider range of games to play with unique gameplay mechanics and more. In addition, the above providers regularly release new games so you’ll always have something new to play.

Game Selection

Slots

Once you’ve signed in, you’ll have access to all of Hello Casino’s game selection. This includes slots such as Book Of Halloween, Wild Chase Tokyo Go, Relic Hunters And The Book Of Faith, Voodoo Gold, Deco Diamonds Deluxe, Victorious Max, Cashzuma, Majestic Sea, Manhattan Wild, Lil’ Devil, Conan Video Slot, It’s Time, Hold The Safe, Shadow Of The Panther, Tweet Hearts, Elemental Beasts, Monopoly Heights, Boom Pirates, Inferno Joker, Wild Tome Of The Woods, Aurora Wilds, Lucky Reels, The Haunted Horseman, Forest Rush, Dragon’s Lucky 8, Lord Of The Ocean, Lucky Lady’s Charm Deluxe and many more.

If you’re looking to make bigger wins, you can play Hello Casino’s jackpot games which include The Goonies, Imperial Riches, Cop The lot, King Spin Deluxe, Grand Spin Superpot, Tiki Treasures MegaWays, Mars Attacks!, Andy Capp, Irish Riches MegaWays, Mega Fortune, Mega Moolah, Hall Of Gods, The Naked Gun, Mega Joker, Mega Moolah ISIS, Winstar and so many others.

Table Games

If you don’t enjoy playing slots, you can try out Hello Casino’s collection of table games. This includes Mississippi Stud Poker, Pai Gow Poker, Roulette, Blackjack, Three Hand Casino Hold’em, Let It Ride, All Aces Poker, DJ Wild Stud Poker, American Roulette, European Roulette, French Roulette, Blackjack, Hold’em Switch, Six Shooter, Progressive Red Dog, Casino Hold’em Poker, Oasis Poker, Punto Banco and much more.

Live Casino

In addition to that, Hello Casino also runs a live casino where real dealers are streamed directly to you. The games offered include Two-Hand Casino Hold’em, Deal Or No Deal Live, Super Sic Bo, Monopoly, Football Studio, Lightning Roulette, Casino Hold’em, Ultimate Texas Hold’em, Caribbean Stud Poker, Three Card Poker and so many others.

Scratchards And Other Games

The fun doesn’t stop there as Hello Casino also offers instant-win games including Deal Or No Deal What’s In Your Scratchcard?, All American Double Up, Jacks Or Better Poker, Joker Wild Double Up, Virtual Soccer, The Snake Charmer and so much more.

Promotions And Bonuses

No Deposit Bonus And Free Spins

Many online casinos now reward their new customers with a no deposit bonus consisting of free spins or cash funds. Unfortunately, there is no Hello Casino no deposit bonus but you can claim Hello Casino 50 free spins through the site’s generous welcome package.

Promo Code

A new trend in the online casino industry requires players to enter a bonus code or promo code when depositing in order to claim a bonus. However, there is currently no Hello Casino bonus code and no Hello Casino promo code.

Other Promotions

In addition to the generous welcome bonus, Hello Casino is also giving users a generous bonus every Sunday. The bonus is a 30% match of up to £100 with a minimum £10 deposit. However, the funds must be wagered 30x before anything can be withdrawn.

VIP Club

Hello Casino also runs an exciting VIP Program which provides users with additional benefits and rewards. This includes additional bonuses, faster withdrawals and much more. To become a VIP, however, users must regularly deposit, wager and withdraw money at Hello Casino to eventually receive an invite from the support team.

Payment Options

Deposit

We’ve already mentioned that Hello Casino accepts most major payment options. At the time of writing, this includes the following:

VISA/MasterCard: Available instantly
Trustly: Available instantly
Paysafecard: Available instantly
PayPal: Available instantly
Skrill: Available instantly
Neteller: Available instantly
Bank Wire Transfer: Available instantly

According to Hello Casino, there are no fees for depositing money into your casino account.

Withdrawal

With the exception of Paysafecard, you can request a withdrawal via all of the above payment options. However, the time it takes for these promotions to reach you depends on the method used, for example:

VISA/MasterCard: Available instantly
Trustly: Almost instantly
PayPal: Almost instantly
Skrill: Almost instantly
Neteller: Almost instantly
Bank Wire Transfer: Available instantly

According to Hello Casino, there are no fees for requesting a withdrawal, which is great.

Account Verification

Under rules from the UK Gambling Commission, anyone who registers at an online casino must verify their account. Until this is done, you will not be able to wager on games or deposit money into your account. To verify your account, you will need to provide Hello Casino with the following documents:

ID: Passport or driver’s license
Address: Recent utility bill or bank statement

The documents must be sent either over the Hello Casino live chat service or by email to the customer support team.

Customer Support

Hello Casino offers great customer support which is accessible via email or through the Hello Casino live chat service. You can email the team on [email protected] and wait 24 hours for a reply.

Live Chat: Our Experience

When we launched the Hello Casino live chat service, we were instantly greeted by a support agent. Throughout our chat, the agent was extremely friendly and welcoming, and they went out of their way to answer our questions and provide us with all the information we needed. Other agents we spoke to offered us a similar level of service which was great. So, if you do run into a problem and need additional help, we suggest you utilise the Hello Casino live chat service.

Mobile-Friendliness

Hello Casino is a mobile-friendly online casino but since there is no Hello Casino mobile app, you are required to play in-browser. This is done by loading up the Hello Casino mobile website in your smartphone’s internet browser and then logging in or signing up.

Once you’ve logged in, you’ll have access to the entire site’s game collection and can deposit and withdraw money, claim promotions and contact customer support. However, it’s important to understand that older games developed with Flash player may not be compatible with your smartphone device. These games can only be played on desktop computers or laptops.

Sister Sites

As mentioned, Hello Casino is owned by White Hat Gaming Limited, a casino operator that owns several other websites. This means that the Hello Casino sister sites are21 Prive, GDayCasino, Slotnite, 21 Casino, Miami Dice, Playgrand Casino, Spinland, Spinrider, Spin Station, Temple Nile, Playzee, Klasino, Jonny Jackpot, The Grand Ivy, Fruity Casa, Casimba, Casilando and so many others.

If you enjoy playing here, we suggest you check out Hello Casino sister sites Slotnite and Miami Dice, both of which offer a great selection of games as well as numerous bonuses and promotions.

Summary

Hello Casino is an excellent online casino. It offers a wide collection of games as well as a generous welcome package. If that isn’t enough, the site accepts most major payment options, processes payments quickly and provides users with some of the best customer support around.

However, we were disappointed that the online casino doesn’t offer a mobile app. Despite this, the online casino is great and well worth joining. If you’ve read our Hello Casino review and agree with us, why not register today and try it out?