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Casino Review

Hello Casino

Hello Casino is an online casino that launched back in 2014. The site, which is owned by Imperium Network Solutions Limited Casinos, offers a wide range of games including slots, jackpots, table games and live casino content. It also accepts various payment options and offers excellent customer support.

The online casino possesses a valid license from the UK Gambling Commission (#52894) and it has partnered up with services and charities such as GamSTOP and GamCare to promote responsible gambling and care for those who are at risk. If you’d like to know more, continue reading our Hello Casino review.

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Key Facts

  • Spins upon registration

  • 40x Wagering

  • Fully UK Licensed

  • Live chat available

Welcome Offer

£100

Plus 200 Spins

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Key Facts

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Welcome Offer

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Deposit Match Offer

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Deposit £10, get £25 bonus and 20 spins

Key Facts

  • Spins upon registration

  • 30x Wagering

  • Fully UK Licensed

  • Live chat available

Welcome Offer

£25

Plus 20 Spins

Welcome Bonus

Newly registered users at Hello Casino can claim a generous welcome package consisting of several bonuses and 50 spins:

  • First deposit: 100% match of up to £100 plus 25 spins
  • Second deposit: 50% match of up to £250
  • Third deposit: 50% match of up to £150 plus 25 spins

According to the terms and conditions, the spins can only be used on select games and a minimum of £10 must be deposited in order to successfully claim the bonus. What’s more, the bonus and deposit combined must be wagered 35x before anything can be withdrawn.

Promotions and Bonuses

Hello Casino No Deposit Bonus and Free Spins

Many online casinos now reward their new customers with a no deposit bonus consisting of free spins or cash funds. Unfortunately, there is no Hello Casino no deposit bonus but you can claim Hello Casino 50 free spins through the site’s generous welcome package.

Promo Code

A new trend in the online casino industry requires players to enter a bonus code or promo code when depositing in order to claim a bonus. However, there is currently no Hello Casino bonus code and no Hello Casino promo code.

Other Promotions

In addition to the generous welcome bonus, Hello Casino is also giving users a generous bonus every Sunday. The bonus is a 30% match of up to £100 with a minimum £10 deposit. However, the funds must be wagered 30x before anything can be withdrawn.

VIP Club

Hello Casino also runs an exciting VIP Program which provides users with additional benefits and rewards. This includes additional bonuses, faster withdrawals and much more. To become a VIP, however, users must regularly deposit, wager and withdraw money at Hello Casino to eventually receive an invite from the support team.

Please note that mobile casinos in the UK are no longer allowed to accept credit cards as per regulation by the UK Gambling Commission.

Payment Options

Hello Casino Deposits

We’ve already mentioned that Hello Casino accepts most major payment options. At the time of writing, this includes the following:

  • VISA/MasterCard: Available instantly
  • Trustly: Available instantly
  • Paysafecard: Available instantly
  • PayPal: Available instantly
  • Skrill: Available instantly
  • Neteller: Available instantly
  • Bank Wire Transfer: Available instantly

According to Hello Casino, there are no fees for depositing money into your casino account.

Hello Casino Withdrawals

With the exception of Paysafecard, you can request a withdrawal via all of the above payment options. However, the time it takes for these promotions to reach you depends on the method used, for example:

  • VISA/MasterCard: Available instantly
  • Trustly: Almost instantly
  • PayPal: Almost instantly
  • Skrill: Almost instantly
  • Neteller: Almost instantly
  • Bank Wire Transfer: Available instantly

According to Hello Casino, there are no fees for requesting a withdrawal, which is great.

Account Verification

Under rules from the UK Gambling Commission, anyone who registers at an online casino must verify their account. Until this is done, you will not be able to wager on games or deposit money into your account. To verify your account, you will need to provide Hello Casino with the following documents:

  • ID: Passport or driver’s license
  • Address: Recent utility bill or bank statement

The documents must be sent either over the Hello Casino live chat service or by email to the customer support team.

Customer Support

Hello Casino offers great customer support which is accessible via email or through the Hello Casino live chat service. You can email the team on support@hellocasino.com and wait 24 hours for a reply.

Hello Casino Live Chat: Our Experience

When we launched the Hello Casino live chat service, we were instantly greeted by a support agent. Throughout our chat, the agent was extremely friendly and welcoming, and they went out of their way to answer our questions and provide us with all the information we needed. Other agents we spoke to offered us a similar level of service which was great. So, if you do run into a problem and need additional help, we suggest you utilise the Hello Casino live chat service.

Hello Casino on Mobile

Hello Casino is a mobile-friendly online casino but since there is no Hello Casino mobile app, you are required to play in-browser. This is done by loading up the Hello Casino mobile website in your smartphone’s internet browser and then logging in or signing up.

Once you’ve logged in, you’ll have access to the entire site’s game collection and can deposit and withdraw money, claim promotions and contact customer support. However, it’s important to understand that older games developed with Flash player may not be compatible with your smartphone device. These games can only be played on desktop computers or laptops.

Final Thoughts

Hello Casino is an excellent online casino. It offers a wide collection of games as well as a generous welcome package. If that isn’t enough, the site accepts most major payment options, processes payments quickly and provides users with some of the best customer support around.

However, we were disappointed that the online casino doesn’t offer a mobile app. Despite this, the online casino is great and well worth joining. If you’ve read our Hello Casino review and agree with us, why not register today and try it out?

Frequently Asked Questions

How do I access the Hello Casino login?

You can access the Hello Casino login by loading up the casino site and then clicking the ‘Login’ button. From there, you’ll simply need to enter the username and password created at sign up to log in.

How do I claim the Hello Casino 50 free spins?

To claim the Hello Casino 50 free spins, you’ll need to sign up and then deposit £10 or more across three unique deposit match bonuses while also wagering the winnings from each bonus within a select period of time.

Why should I register at Hello Casino?

As mentioned in our review, Hello Casino offers a great range of games as well as numerous welcome offers and bonuses. On top of that, the site also provides users with excellent customer support.

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