Jackpot Village

Jackpot Village is a brand new online casino that launched in 2019. The website offers a wide collection of casino games including slots, jackpots, scratchcards, video poker, table games and live casino. What’s more, Jackpot Village Casino accepts most major payment methods, offers players excellent customer support and provides players with users numerous bonuses and promotions.

Owned by White Hat Gaming Limited, Jackpot Village possesses a valid license from the UK Gambling Commission (#52894) and it has partnered with gambling services and charities GamCare and GamSTOP to protect those at risk and promote responsible gambling. If you’d like to know more about the site, continue reading our Jackpot Village review.

Jackpot Village Welcome Bonus

Newly registered users at Jackpot Village Casino can claim 20 no deposit spins on Fortunium and then 200 spins on Book Of Dead on a first deposit. According to the terms and conditions, a minimum £20 deposit is required for the bonus, and all winnings from the spins are credited as bonus funds and capped at £20. The bonus funds combined with their deposit must be wagered 40x before anything can be withdrawn. Finally, the spins expire after 72 hours and the funds expire after 30 days.

Promotions and Bonuses

Jackpot Village No Deposit Bonus and Bonus Spins

Many online casinos now reward new customers with no deposit bonuses for registering. These bonuses are usually comprised of no deposit bonus funds and bonus spins. Jackpot Village Casino offers no deposit bonuses, and you can read all about the promotion above in our “Welcome Bonus” section.

Promo Code

A new trend in the online casino industry is that online casinos may require players to enter a promo code or bonus code when depositing to successfully claim a promotion. However, there is currently no Jackpot Village promo code or no Jackpot Village promo code.

Other Promotions

Alongside the Jackpot Village welcome package, the mobile casino offers a range of other promotions, including a chance to take part in the yearly £30,000 cash giveaway, a chance to take part in the tech gadget giveaway worth £10,000, and a chance to take part in the weekly £500 cash giveaway too.

Payment Options

Jackpot Village Deposits

One of the benefits of registering at Jackpot Village Casino is that the site accepts most major payment options, allowing customers to select their preferences when depositing. This includes:

• VISA/MasterCard: Available instantly
• Neteller: Available instantly
• Skrill: Available instantly
• PayPal: Available instantly
• Apple Pay: Available instantly
• Trustly: Available instantly
• Paysafecard: Available instantly

According to Jackpot Village Casino, there is no fee for making a deposit.

Jackpot Village Withdrawals

With the exception of Paysafecard and Apple Pay, you can use all of the above payment options for withdrawal. However, the time it takes for these payment methods to reach you depends on the method used, for example:

• VISA/MasterCard: Between two to five business days
• Neteller: Almost instantly
• Skrill: Almost instantly
• PayPal: Almost instantly
• Trustly: Almost instantly

Like with its deposits, there are no fees for requesting a withdrawal. However, all withdrawals are left in a pending state for up to 48 hours before they are sent to you.

Account Verification

Under rules from the UK Gambling Commission, anyone registering at an online casino must provide the site with documentation verifying their identity. You will be prohibited from depositing at the online casino and wagering on games until this is done. So, to verify your account, you will need to provide the site with the following documents:

• ID: Driver’s license or passport
• Address: Recent utility bill or bank statement

All documents must either be sent to the customer support team or be uploaded through your account. Once the support team have verified the documents and your account, you will be able to deposit and withdraw money and wager on games.

Customer Support

Jackpot Village is serious about customer support and provides its users with tow methods of contacting the team. Users can either email the team on support@jackpotvillage.com or they can launch the Jackpot Village live chat service, both of which are available 24/7.

Jackpot Village Live Chat: Our Experience

When we launched the Jackpot Village live chat service, we were instantly greeted by a customer support agent. The agent proved to be extremely friendly and helpful, providing us with all the information we needed to solve our current issue. What’s more, the agent went out of their way to assist us rather than just copying and pasting text, which was great to see. Lastly, the other agents we spoke to all offered a similar level of service. So, we highly suggest you utilise the Jackpot Village live chat service when you need support.

Jackpot Village Mobile Casino

Like most other White Hat Gaming Limited casino sites, Jackpot Village is mobile-friendly but since there is no Jackpot Village mobile app, you are required to play in-browser. This is done by loading up the Jackpot Village mobile site in your smartphone’s internet browser and then logging in or registering.

Once you’ve logged in, you’ll be given access to the entire site, allowing you to deposit and withdraw money, claim bonuses and promotions, contact support and wager on games. However, it’s important to note that older games developed by Flash technology may not be compatible with your smartphone device and must be played on desktop computers or laptops devices.

Final Thoughts

Jackpot Village is an excellent online casino. The website offers a huge collection of games as well as a generous welcome package. If that isn’t enough, Jackpot Village accepts most major payment methods and processes payments quickly, so you can avoid waiting long periods for your winnings.

However, we were disappointed that the mobile casino doesn’t currently have a Jackpot Village mobile app, requiring users to play in-browser. What’s more, there is no telephone support, which is rather disappointing. However, we believe that Jackpot Village is a good casino and well worth joining if the above issues do not bother you. If you’ve read our Jackpot Village review and agree, why not register today and try it out?