Jackpot Village Review

Jackpot Village is a brand new online casino that launched in 2019. The website offers a wide collection of casino games including slots, jackpots, scratchcards, video poker, table games and live casino. What’s more, Jackpot Village Casino accepts most major payment methods, offers players excellent customer support and provides players with users numerous bonuses and promotions.

Owned by White Hat Gaming Limited, Jackpot Village possesses a valid license from the UK Gambling Commission (#52894) and it has partnered with gambling services and charities GamCare and GamSTOP to protect those at risk and promote responsible gambling. If you’d like to know more about the site, continue reading our Jackpot Village review.

Welcome Bonus

Newly registered users at Jackpot Village Casino can claim a generous welcome package of up to £1,800 plus an additional 105 spins on slot games. The package is comprised of three main deposit bonuses:

• First: 100% match up to £500 plus 50 spins on Book Of Dead
• Second: 25% match up to £800 plus 25 spins on Starburst
• Third: 50% match up to £500 plus 30 spins on Gonzo’s Quest

In addition, you will also receive 500 loyalty points upon making your first deposit at Jackpot Village Casino. According to the terms and conditions, you will need to deposit a minimum of £20 to qualify for each bonus and the funds combined with your deposit must be wagered 40x before it can be withdrawn. Winnings from spins are also capped at £20.

Promotions And Bonuses

No Deposit Bonus And Free Spins

Many online casinos now reward new customers with no deposit bonuses for registering. These bonuses are usually comprised of no deposit bonuses and free spins. However, there is currently no Jackpot Village no deposit bonus and no Jackpot Village free spins bonus. While this can be disappointing, Jackpot Village Casino does offer players a generous welcome package.

Promo Code

A new trend in the online casino industry sees online casinos require players to enter a promo code or bonus code when depositing in order to successfully claim a promotion. However, there is currently no Jackpot Village promo code or no Jackpot Village promo code.

Other Promotions

In addition to the Jackpot Village welcome package, the online casino is also running its Village Fete where users can win a share of £10,000 every month by depositing and playing at the online casino website.

VIP Club

Jackpot Village also runs a fun VIP program where users can claim additional benefits and rewards by playing regularly at the online casino site. Some of the benefits of becoming a VIP include a dedicated VIP team, exclusive promotions and bonuses, free regular gifts, monthly newsletters and more. Sadly, you can only become a VIP through an invitation which is done once you meet the deposit, wager and withdrawal requirements set by the customer support team.

Payment Options

Deposit

One of the benefits of registering at Jackpot Village Casino is that the site accepts most major payment options, allowing customers to select their preferences when depositing. This includes:

• VISA/MasterCard: Available instantly
• Neteller: Available instantly
• Skrill: Available instantly
• PayPal: Available instantly
• Boku: Available instantly
• Trustly: Available instantly
• Paysafecard: Available instantly

According to Jackpot Village Casino, there is no fee for making a deposit.

Withdrawal

With the exception of Boku and Paysafecard, you can use all of the above payment options for withdrawal. However, the time it takes for these payment methods to reach you depends on the method used, for example:

• VISA/MasterCard: Between two to five business days
• Neteller: Almost instantly
• Skrill: Almost instantly
• PayPal: Almost instantly
• Trustly: Almost instantly

Like with its deposits, there are no fees for requesting a withdrawal. However, all withdrawals are left in a pending state for up to 48 hours before they are sent to you.

Account Verification

Under rules from the UK Gambling Commission, anyone who registers at an online casino must provide the site with documentation verifying their identity. Until this is done, you will be prohibited from depositing at the online casino and wagering games. So, to verify your account you will need to provide the site with the following documents:

• ID: Driver’s license or passport
• Address: Recent utility bill or bank statement

All of the documents must either be sent to the customer support team or be uploaded through your account. Once the support team have verified the documents and your account, you will be able to deposit and withdraw money and wager on games.

Customer Support

Jackpot Village is serious about customer support and provides its users with tow methods of contacting the team. Users can either email the team on [email protected] or they can launch the Jackpot Village live chat service, both of which are available 24/7.

Live Chat: Our Experience

When we launched the Jackpot Village live chat service, we were instantly greeted by a customer support agent. The agent proved to be extremely friendly and helpful, providing us with all the information we needed to solve our current issue. What’s more, the agent went out of their way to assist us rather than just copying and pasting text, which was great to see. Lastly, the other agents we spoke to all offered a similar level of service. So, we highly suggest you utilise the Jackpot Village live chat service when you need support.

Mobile-Friendliness

Like most other White Hat Gaming Limited casino sites, Jackpot Village is mobile-friendly but since there is no Jackpot Village mobile app, you are required to play in-browser. This is done by loading up the Jackpot Village mobile site in your smartphone’s internet browser and then logging in or registering.

Once you’ve logged in, you’ll be given access to the entire site, allowing you to deposit and withdraw money, claim bonuses and promotions, contact support and wager on games. However, it’s important to note that older games developed by Flash technology may not be compatible with your smartphone device and must be played on desktop computers or laptops devices.

Sister Sites

As mentioned above, Jackpot Village Casino is owned by White Hat Gaming Limited, a large UK-based casino operator that owns several other online casinos. This means the Jackpot Village sister sites are Slotnite, Casimba, Casilando, Jonny Jackpot, 666 Casino, Miami Dice, Playgrand Casino, Slot Planet, Spinland, Temple Nile, Spin Station, Playzee and many more. If you enjoy playing here, we suggest you also register over at Jackpot Village sister sites Casimba and Slotnite, both of which offer a huge collection of games as well as numerous bonuses and promotions.

Summary

Jackpot Village is an excellent online casino. The website offers a huge collection of games as well as a gigantic welcome package and a VIP scheme which rewards loyal players. If that isn’t enough, Jackpot Village accepts most major payment methods and processes all payments incredibly quickly so users avoid having to wait long periods of time for their promotions.

However, we were disappointed that the online casino doesn’t currently have a Jackpot Village mobile app, requiring users to play in-browser. What’s more, there is no telephone support for users which is rather disappointing. Despite this, however, we believe that Jackpot Village is a great online casino and well worth joining. If you’ve read our Jackpot Village review and agree, why not register today and try it out?