Vegas Luck Casino Review

Vegas Luck is an online casino from BGO Entertainment Limited. The site is known for offering a huge selection of casino games as well as several exciting promotions and bonuses. It also accepts most major payment options and providers players with excellent customer support.

The site possesses a valid license from the UK Gambling Commission (#39533) and it has partnered with gambling charities and services such as BeGambleAware, GamSTOP and GamCare to promote responsible gambling. If you’d like to know more, just continue reading our Vegas Luck review.

Welcome Bonus

Vegas Luck is giving new users a generous welcome bonus which can only be claimed after making your first deposit. Vegas Luck is giving users one free spin for every £1 deposited, with a maximum of 50 spins.

According to the terms and conditions, the spins can only be used on Starburst, Lights, Finn And The Swirly Spin or Twin Spin Deluxe. The spins come with no wagering requirements which means you’re free to withdraw winnings whenever you want!

Bonuses And Promotions

No Deposit Bonus & Free Spins

While many online casinos give away a no deposit bonus or free spins to new customers, this site does not. The bonuses at Vegas Luck all require a deposit of at least £10. This can be disappointing, but Vegas Luck does offer an exciting rewards scheme.

Promo Code

A new trend sees online casinos require players to enter a special promo code or bonus code when depositing in order to successfully claim a promotion. Luckily for you, however, there are no Vegas Luck promo codes as all bonuses and promotions are automatically credited to your account.

Other Promotions

Since Vegas Luck is owned by BGO Entertainment Limited, the site offers all of BGO Casino’s fun and exciting competitions. At the time of writing, the site is running BGO’s American Dreams promotion where players can win a trip to New York City and Las Vegas.

Loyalty Scheme

Vegas Luck runs an exciting loyalty scheme where you can claim additional bonuses and cash prizes for playing at the site. As you play games, you’ll collect one Diamond Point for every £10 wagered on slots and 0.1 of a Diamond Point for every £10 wagered on a table game.

These Diamond Points can then be exchanged for items in Vegas Luck’s Reward Store including free spins and cash prizes. However, the Diamond Points have a 30-day expiry, so make sure to use them as soon as possible!

Payment Options

Deposit

One of the reasons Vegas Luck is so popular is because the site accepts most major payment options. This allows you to select your preferred payment method. The options include:

• VISA/MasterCard: Available instantly
• PayPal: Available instantly
• Skrill: Available instantly
• Neteller: Available instantly
• Paysafecard: Available instantly

According to Vegas Luck, the casino will charge a tax-offset fee of 2.5% of the amount deposited that is under £500. The site will always charge a minimum 50p fee for every deposit.

Withdrawals

With the exception of Paysafecard, you can use all of the above payment options for withdrawals. However, the time it takes for these payments to reach you depends on the method used, for example:

• VISA/MasterCard: Between two to five business days
• PayPal: Within 24 hours
• Skrill: Within 24 hours
• Neteller: Within 24 hours

After requesting a withdrawal, the online casino will process the transaction for 24 hours before sending it out. Vegas Luck Casino charges a £2.50 withdrawal fee for all withdrawals. If you request an international bank transfer, the site may also charge a fee of £15.

Account Verification

After registering at Vegas Luck, users will be required to immediately verify their account. This is done by providing certain documents to the online casino, including:

• ID: A passport, driver’s license or citizenship card
• Address: A recent utility bill or bank statement no older than three months

These documents must be emailed to [email protected] and once the support team have processed the documents, your account will be verified and you will be able to play, deposit and withdraw at Vegas Luck.

Customer Support

If you run into a problem when playing there’s nothing to worry about. Vegas Luck takes customer support seriously and provides you with several ways to contact the support team. You can either email the team on [email protected] or through a form on their website. Alternatively, you can call 0330 024 5777 or launch the live chat service.

However, it’s important to note that the live chat and phone line are only open between 7.30 AM and 1 AM Monday to Sunday.

Live Chat: Our Experience

When we launched the Vegas Luck live chat service we were forced to wait several minutes before a customer support agent. During our chat with the agent, they were slow to respond to our questions but did provide us with the relevant information. The agents we spoke to were friendly and helpful, but were often slow.

If you do run into a problem when playing, we suggest you use the Vegas Luck live chat service. Just be prepared to wait for the agents to respond!

Mobile-Friendliness

Vegas Luck is a mobile-friendly online casino. At the time of writing, it does not have a dedicated mobile app which means you can only play in-browser. This is done by launching your smartphone’s internet browser, loading up the Vegas Luck mobile site and registering or logging in.

Once you’ve done that you’ll have full access to Vegas Luck Casino on your smartphone device, perfect for those of you who enjoy playing on-the-go. However, it’s worth noting that older games built with Flash technology will be incompatible on your smartphone device and can only be accessed on desktop computers or laptops.

Sister Sites

As mentioned above, Vegas Luck is owned by BGO Entertainment Limited, a firm which owns several other casinos. This means that the Vegas Luck sister sites are BGO, Powerspins, Chilli Casino and 7Casino.

If you enjoy playing here, we suggest you check out Vegas Luck sister sites BGO and Chilli Casino, both of which offer a huge collection of games as well as numerous promotions and bonuses.

Summary

Vegas Luck is an excellent online casino that offers a huge collection of games for users to play. It also runs numerous promotions and bonuses, accepts most major payment options and providers players with great customer support.

However, we’re disappointed that the site charges fees for deposits and withdrawals, that it doesn’t have a dedicated mobile app and that the site lacks in table game variation. If this doesn’t bother you, however, Vegas Luck is well worth registering. So why not try it out yourself?