Bonuses & Promotions
At SmartphoneCasinos.co.uk, we really care about good promotions because it shows that the casino truly cares about their players. All new players at Vegas Hero are welcomed with a 100% match bonus up to £200 on their first deposit. You will receive an additional 50 bonus spins on various NetEnt games, including Neon Staxx, Dazzle Me or Glow and Sparks, for a deposit of as low as £10.
In addition, you’ll earn a 50% match of up to £200 on your second deposit with bonus code WHER02U, a 25% match of up to £300 on your third and fourth deposits with bonus codes WHER03U and WHER04U.
Other Promotions
However, too many players get excited about welcome bonuses when, in fact, continuous perks and promotions are just as crucial for a good player experience. As a regular customer, you can utilise a 25% reload reward to a maximum of £100 each Tuesday. Check your inbox more often to know more about the promotions offered from time to time including deposit bonuses, cash drops, bonus spins and exclusive promotions.
The casino also runs a VIP program dedicated to all its loyal players. Register to enjoy a devoted account manager, VIP events, personalised birthday presents, monthly prize draws and exclusive bonuses. You can also benefit from the higher withdrawal limits, holiday packages, and even win yourself a flight to the world’s betting capital in Las Vegas.
Payment Options
Payment selections are a significant section of your gaming experience, and it feels completely safe to have various familiar methods to help you make a suitable choice. Vegas Hero Casino provides you with an array of options for you as a customer to withdraw and deposit funds.
The methods you can use include: Skrill, Klarna, Maestro, Paysafe Card, MasterCard, Visa, and Neteller. The financial operations are SSL-encrypted (same as UK banks), making it safe for the players to use their debit and credit cards as well as e-wallets.
The withdrawal times depend on your preferred payment method and range from anywhere of instantly to 5 days. Please see the below overview to get a better idea of how long it will take for any winnings to reach your account.
- EWallets: 0-2 hours
- Credit / Debit Cards: 24-72 hours
- Bank Transfers: 3-5 days
- Cheques: Not offered
- Pending Time: 24 hours
Customer Support
Using a hyper-fast customer support live chat, you are always a mouse click away from the casino’s customer support. You can also get help 24/7 via telephone and email support, but we have felt that jumping on the live chat is the most convenient and efficient method to resolve any queries you might have. The online casino and its chat support are available in the following languages: German, Norwegian, Swedish and German.
Restricted Countries & Territories
Unfortunately, due to country-specific restrictions, Vegas Hero can operate in all countries and territories. These include players from Denmark, France, Iran, Israel, Portugal, Spain, Turkey and the United States. The full list of restricted countries can be found using the drop-down menu on the right-hand side of the screen.
Note: Vegas Hero is fully licensed in the United Kingdom and hence allowed to accept all UK players. However, should you be on vacation in any of the restricted countries you might be blocked from accessing the site as the casino verifies a users origin by the IP address. Once you’re back in the UK, you will be able to log in and play as usual.
