Casino Planet Review

Casino Planet is a gambling website that possesses a valid UK license. Owned by Genesis Global Limited, the website is calling for brand new customers but is it worth registering with? Find out by reading our Casino Planet review.

Casino Planet Welcome Bonuses

Anyone who registers at Casino Planet will be given a choice between two welcome bonuses, but only one can be claimed.

The first welcome offer is a package consisting of a £100 cash bonus and 200 free spins. According to Casino Planet’s terms and conditions, you’ll need to deposit a minimum of £10 to claim the bonus, and the bonuses along with all winnings made from the free spins must be wagered 60x. Immediately after depositing, you’ll receive 20 spins and the remaining 180 spins will be credited to your account at a rate of 20 per day.

Live Casino Bonus

Alternatively, you can claim a £100 bonus on live casino games. While the bonuses from the first welcome offer can be used on all games, this £100 bonus can only be used on live games. Like the first offer, a minimum £10 deposit is required to claim it but this bonus has a lower wagering requirement of 40x before it can be withdrawn.

Casino Planet: Everything You Need To Know

Casino Planet is operated by Genesis Global Limited and so offers similar services to its sister sites. The casino, which possesses a valid UK license, offers a range of fantastic games from leading developers and some of the content you can enjoy include traditional casino games, jackpots, live casino games, video slots, and instant-win experiences. If that isn’t enough to entice you, the site runs two regular offers as well as a VIP program to reward long-term players.

Promotions and Bonuses

Casino Planet Free Spins

Although many online casinos offer free spins with no deposit required as a sign-up offer, Casino Planet does not. There is no Casino Planet free spins bonus and although this can be disappointing, it’s important to understand that the site offers plenty of other promotions for you to enjoy.

Casino Planet Promo Codes

Although Casino Planet previously used promo codes and bonus codes, it does not anymore. If you want to claim a bonus, you simply need to meet the minimum deposit requirement – that’s it, no special codes are needed here!

Other Promotions – Updated December 2020

Alongside the welcome offers, Casino Planet runs plenty of other promotions. For example, the website is running a limited-time Christmas promotion offering a total of £500,000 bonuses to users. You can a share of the bonus prize pool by taking part in the special slot tournaments on Wednesdays and Fridays to Sundays or you can enter raffles by playing Lightning Roulette and Blackjack.

Alongside this, Casino Planet runs slot tournaments powered by Pragmatic Play. These weekly slot tournaments where players compete against each other features a £62,000 prize pool as well as daily prize drops. However, the slot tournaments are only available on Pragmatic Play slots!

VIP Program

If the bonuses described above aren’t enough for you, loyal Casino Planet players can be invited to become VIPs by the site. If you become a VIP, you will earn additional benefits to make playing at the site more fun. The benefits include a dedicated account manager, exclusive bonuses, holidays, birthday gifts, and so much more.

Payment Options

Casino Planet Deposits

Like most modern-day online casinos, Casino Planet accepts several payment options. Not all of the available options can be used for deposits and withdrawals though, so it’s important to read through to ensure you understand. Right now, the accepted payment options include:

• VISA/MasterCard Debit Cards: Available instantly
• PayPal: Available instantly
• Neteller: Available instantly
• Boku: Available instantly
• Paysafecard: Available instantly
• Skrill: Available instantly

There are no fees for making deposits and all payments appear in your account instantly.

Casino Planet Withdrawals

For withdrawals, however, things work a little differently since not all of the above payment options can be used for withdrawals. What’s more, the time it takes for these withdrawals to process will vary depending on the method you choose to use. Take a look below for more information:

• VISA/MasterCard Debit Cards: Within three business days
• PayPal: Within three business days
• Neteller: Within three business days
• Skrill: Within three business days

Unlike with its deposit transactions, Casino Planet charges a 2% transaction fee of your withdrawal. Before payments are processed, however, Casino Planet will inform you of the charges so you know exactly what you’re paying and receiving from the online casino.

Casino Planet’s Account Verification

Before you can make any deposits or play games, you must verify your Casino Planet account. This is done by submitting copies of your passport or driver’s license and a recent utility bill or bank statement to the Casino Planet support team. Once the team receive the documentation, they will work to verify your account. After your account has been verified, you will be allowed to deposit and play games, so get those documents ready!

Customer Support At Casino Planet

Customer service is an incredibly important aspect of an online casino and Casino Planet fully delivers on this. If you run into a problem or need some help, you’re free to email the support team on support@casinoplanet.com, call them on 0800 0294 556 in the UK or, if you’re registered, use the Casino Planet live chat service.

Casino Planet Live Chat: What We Think

When we opened the Casino Planet live chat service, we were asked to enter personal details to verify our account and after the service launched, we were greeted by a support agent. The agent immediately asked us to (again) verify our details before we could proceed with the chat. After we did this, we were free to ask our questions.

Throughout the chat, the agent responded to all of our questions and they were extremely quick at reply to us, which was great. They went out of their way to help us and were incredibly friendly. The Casino Planet live chat service was undoubtedly one of the best live chat experiences we’ve had and recommend you try it over other contact methods.

Casino Planet on Mobile

Many of our readers will be disappointed to find that Casino Planet has no mobile app, possible because the online casino is so new. In order to play on mobile, you’ll need to load the Casino Planet website in your smartphone’s web browser and play in-browser. While some people dislike the idea of doing this, it’s actually much better than playing via an app since you’ll have a wider selection of games to play and won’t need to uninstall and install new content. However, it’s important to note that some games, usually those that are older, will not be compatible with your smartphone device.

Casino Planet Sister Sites

Casino Planet has dozens of sister sites, all of which are operated by Genesis Global Limited. Some notable Casino Planet sister sites are Casino Gods, Pelaa, Genesis Casino, Sloty, Casoola, Kassu, and Casino Cruise. If you enjoy playing here, we recommend you check out Genesis Casino and Casoola, both of which offer a great selection of casino games and unique experiences. Check out the links below to discover more about the websites.

Final Thoughts

Casino Planet is another solid addition to Genesis Global Limited’s casino brands. Users who register at the site will be showered with a gigantic catalogue of games and promotions and will be able to enjoy fast deposits and withdrawals. Our only disappointment some people will have with the website is the lack of a mobile app, but we believe it’s better to play in-browser anyway so it’s no loss for us. If you’ve read our Casino Planet review and believe you’d like the site, why not register today and try it out?