Roxy Palace Casino Review

Roxy Palace is one of the top online casino providers in Europe. Registered in Gibraltar, Roxy Palace has been offering gamblers with games since 2002 and has continued to grow in popularity since then. It uses the Microgaming software provider to offer games and was acquired in July 2015 by casino group 32Red for a whopping £8.4 million. In the same year, 32Red revealed that almost half the company’s revenue came from mobile devices, so Roxy Palace certainly is popular!

However, the question everyone wants the answer to is whether Roxy Palace is good, and that’s where we come in. Smartphone Casinos thoroughly examined the casino’s website, analysing its customer support, the games offered and promotions to make sure you’re getting the best possible experience.

Roxy Palace Mobile Casino

Over 500 of the best Roxy Palace casino games can be played on mobile and playing your favourite games on your mobile is incredibly easy. All users have to do is sign up an account with Roxy Palace Mobile Casino UK by entering your details and depositing some money. That’s it!

In addition to that, players can enjoy all of the benefits Roxy Palace has to offer while playing on the go! It really doesn’t get any better than this.

Promotions and Bonuses

In addition to all of their games, Roxy Palace also offers a large number of promotions and rewards, from sign-up bonuses to loyalty schemes. The online casino is offering an enticing welcome bonus to newly registered customers. The promotion offers you a 100% match of up to £100 plus 50 bonus spins on the popular Highlander game.

Other Promotions

The £15K daily slots bonus is also popular, as it gives players the chance to win £100 every day. All players need to do is register with Roxy, opt into their daily slots leaderboards and play one of the countless slot games available. The player who tops the leaderboard will be awarded the bonus. In addition, Roxy Palace runs its daily delights in which they give users special rewards for depositing every day.

Also available is Roxy’s Fair Play promotion, which gives players more flexibility with their cash. Whenever users are playing with a bonus at Roxy Palace they are able to withdraw whenever they want even if the bonus playthrough hasn’t been met. The playthrough is calculated with a Mixed Wagering calculation, meaning that if there is a bonus balance, a percentage f a player’s bet comes from the bonus. For more details on the special promotion, make sure to visit Roxy Palace’s website.

One of the main reasons Roxy Palace is so popular is due to the site’s £10 no deposit bonus. Unfortunately, the online casino is no longer offering a no deposit bonus. While this can be extremely disappointing for many customers it’s important to note that the site does offer other promotions and runs an exciting loyalty program where you can win numerous prizes.

Roxy Palace sister site 32Red is still offering a £10 no deposit bonus and the site generally offers the same games and promotions. Find out more about 32Red Casino here.

Roxy Rewards & Player Club

Roxy Palace manages to keep long-term customers returning with their Roxy Rewards scheme, which allows users to receive special rewards such as deposit bonuses, bonus spins and much more. The daily Roxy Rewards makes playing slots and other casino games even more fun! All players need to do to receive their special rewards is to log in, check notifications and claim their rewards or deposit money to receive bonuses.

Another promotion Roxy Palace is known for is the player club, which allows players to collect points for every bet placed. The points can then be redeemed into a casino bonus at any time. To find out the requirements and restrictions with Roxy’s player club promotion, just visit their site.

Payment Options

Just like numerous other casinos, Roxy Palace offers various payment options to customers. Along with the traditional debit card options, players can use bank transfers, PayPal, vouchers and Skrill. In addition to that, Roxy Palace accepts Entropay, ClickandBuy, Paysafecard and Neteller. Roxy Palace also features a transaction history option, allowing players to see every transaction.

Withdrawal times vary depending on the payment method and can range from a day or two up to a week or more. For example, player’s using E-Wallets can expect money with 48 hours, but players using credit or debit cards will have to wait for anything between two to seven days. In addition, bank transfers can take up to seven days and cheques up to 28 days.

Customer Support

An important part of playing online casinos is security and customer support, and Roxy Palace has it all figured out. Roxy offers customers a helpful service 24 hours a day, seven days a week. This means they’re always available whenever you need a question answered or if you hit any technical difficulties. To contact Roxy, players can start a live chat, can fill out a form or call the casino on 0800 051 8938 from the UK or 001 770 261 0098 for anyone outside of the UK.

They also have a help guide which features several answered questions and you might just find that your question has already been answered.

Summary

Roxy Palace continues to build a great reputation for itself thanks to its great customer support, endless promotions and bonuses and the variety of games on offer. Roxy clearly looks after their customers and it’s daily rewards and Roxy Reward scheme will make sure to keep you returning day after day.