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Chilli Casino – A New Casino by the Makers of BGO

Chilli Casino is an online casino that launched in June, making it the latest online casino to launch in 2019. The site, which is owned by BGO Entertainment Limited, offers a great collection of slot and jackpot games as well as a generous welcome bonus and great customer support.

The online casino possesses a valid license from the UK Gambling Commission (License #39533) and it has partnered with charities and services such as GamStop, BeGambleAware and GamCare to help promote responsible gambling and look after customers. If you’d like to find out more, just continue reading our Chilli Casino review.

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Pros & Cons

  • Huge selection of slots and jackpots
  • Excellent customer support
  • Fun loyalty scheme and VIP club
  • Small selection of table games
  • Charges fees for deposits
  • No dedicated mobile app

Casino Software

To offer you its collection of over 450 slot and jackpot games, Chilli Casino has partnered with several leading game providers including Blueprint Gaming, Eyecon, IGT, Inspired Gaming, Microgaming, NetEnt, Playtech, Quickspin and Realistic Games.

While the number of game providers Chilli Casino has partnered with are small, the site offers a huge number of games which all have their own special features and gameplay mechanics. In addition, the above game developers regularly release new slots so you’ll always have something to try out.

Microgaming Logo
NetEnt Logo
Playtech Logo
Quickspin Logo

Game Selection

Slots

After you’ve signed up, you’ll have access to a wide selection of online slot games. This includes Beavis And Butt-Head, GoodFeathers, Inspector Gadget, Rome Rise Of An Empire, Vikings Unleashed MegaWays, Caravan To Cairo, Hold The Safe, Piggy Payout, Beat The Bobbies, Vlad’s Castle, Cats, Smash The Pig, Wold Ridge, White Orchid, Pixies Of The Forest, Chief, Spin Doctor, Undead Rich, Maid Marian, Rise Of Anubis, Thunderstruck, Immortal Romance, Thunderstruck II, Aloha! Cluster Pays, Finn And The Swirly Spin, EggOMatic, Golden Grimoire, Piggy Riches, Ace Venture Pet Detective, American Dad!, Geisha Story, Pink Panther, The Flinstones, Bowling Frenzy, Ark Of Mystery, Dwarfs Gone Wild, The Grand, Pied Piper, Hidden Valley, Big Wheel, Symmetry, Sunset Reels, Shuffle Bots and many more.

If you prefer to make bigger winning combinations, you can play Chilli Casino’s jackpot games which include Age Of The Gods, Aquaman, Divine Fortune, Count Duckula, Mars Attacks!, Pixies Of The Forest II, The Dark Knight Rises, Superman The Movie, Wish Upon A Leprechaun, Suicide Squad, Fluffy Too Mega Fortune and several others.

Table And Live Casino Games

Edit: When Chilli Casino first launched, the site lacked any table and live casino games. Now, several weeks after its launch, the site has begun to offer its first few games, though their collection is still somewhat smaller than most other online casinos. The site now offers games such as Live Roulette, Premium Blackjack, Baccarat, Live Spin A Win, Perfect Blackjack, Live Football Roulette, 1000 Diamond Bet Roulette, Live Baccarat, Penny Roulette, Live Spread Bet Roulette and much more.

Unfortunately, Chilli Casino does not currently offer any table or live casino games. This is because Chilli Casino is predominantly an online slot site and while this may be disappointing to many players, the online casino does offer a wide collection of slots to choose from.

Promotions And Bonuses

Welcome Package

Like most other online casinos, Chilli Casino offers new customers a generous welcome package that consists of eight individual bonuses. On your first deposit, you can claim a 100% match of up to £150 plus 10 spins on Berry Burst, Aloha! Cluster Pays, Finn And The Swirly Spin, and Starburst.

After this, you’ll receive up to 20 bonus spins for each of your next seven deposits. Chilli Casino will give you one bonus spin for every £1 you deposit with a maximum of 20 spins. What’s great about the promotion is that winnings from the spins do not need to be wagered.

According to the terms and conditions, the bonus funds expire seven days after being claimed and the funds must be wagered 50x before anything can be withdrawn. The bonus spins expire three days after being credited and both all bonuses must be claimed within 14 days of registering at the site. In addition, the maximum you can win from the bonus funds and spins is £2,000.

Free Spins No Deposit

Some online casino reward new customers with a no deposit bonus which can either consist of bonus money or free spins. However, there is no Chilli Casino no deposit bonus as all promotions on the site require you to make a deposit of £10 or more.

Promo Code

More and more online casinos now require users to enter special promo codes or bonus codes in order to successfully claim a bonus. However, there are no Chilli Casino promo codes as all bonuses are automatically credited to your casino account once you’ve deposited enough.

Other Promotions

Chilli Casino also runs limited time promotions. At the time of writing, the site is runnings its American Dream promotion where users can win a road trip across the US, a holiday in Florida, a tour of New York City and a luxury holiday in Vegas. The promotion runs through June 2019 to August 2019 and is also giving away other prizes such as the latest technology, cash prizes and bonus spins.

Club Chilli

Chilli Casino runs a loyalty scheme known as Club Chilly. As you play at the online casino, you’ll collect one Chilli for every £10 wagered on a slot game and these Chillies can then be redeemed for different rewards at Club Chilli. The rewards include bonus spins on select games and real money.

It’s important to note that Chillies are not credited instantly. Rather, they’re credited at midday the next day and all Chillies have a 30-day expiry, so make sure to use them!

Chilli VIP

Chilli Casino also runs a VIP program where players receive additional benefits. To become a VIP player, you’ll need to regularly deposit and play at Chilli Casino, eventually fulfilling requirements known only to the Chilli Casino VIP support team. Once you’ve met the requirements for the VIP club, the support team will invite you.

Benefits of joining the VIP program include having your own account manager, exclusive bonuses and promotions, special gifts and invitations to real-life events such as concerts, sports games and much more.

Payment Options

Deposits

Chilli Casino accepts a number of popular payment options. This means that you’re completely free to select your preferred method to deposit, these include:

  • VISA / MasterCard: Available instantly
  • PayPal: Available instantly
  • Skrill: Available instantly
  • Neteller: Available instantly
  • Paysafecard: Available instantly

It’s important to note that Chilli Casino charges a 2.5% deposit fee for all deposit methods under £500.

Withdrawals

You can use all of the above methods for withdrawing money as long as they’ve been used to make a deposit. When you request a withdrawal, the transaction will be held in a pending state for 24 hours before it’s sent to you and the time it takes for the payment to reach you differs depending on the payment method used, for example:

  • VISA / MasterCard: Between three to five working days
  • PayPal: Available instantly
  • Skrill: Available instantly
  • Neteller: Available instantly
  • Paysafecard: Available instantly
  • Bank Transfer: Between three to five working days

It’s also important to note that Chilli Casino charges a £2.50 fee for all withdrawals.

Account Verification

Under rules by the UK Gambling Commission, all new players must verify their account after joining. When this happens, you’ll be required to submit documents to the casino via email. These documents can include:

  • ID: A passport, driver’s license or ID card
  • Address: A recent utility bill, bank statement or other legal documents

In some cases you’ll also be required to verify your source of funds, this is generally done by submitting recent payslips, a P60, pension statement or other documents. Once your account has been verified, you’ll be allowed to deposit and withdraw money freely.

Customer Support

Chilli Casino takes customer support seriously as the site allows users to contact them via three different methods. Users who run into problems or need help can either launch the Chilli Casino live chat service, call the customer support team or email them through a form on the website. All customer support services are open Monday to Sunday between 7.30 AM and 1 Am.

Live Chat: Our Experience

When we launched the Chilli Casino live chat service, we were instantly greeted by a customer support agent. They responded to our questions quickly and provided us with the information we needed while also going out of their way to help us. We found that the agents were friendly and welcoming too, which was great to see.

If you do run into a problem, we suggest you try and contact the support team through the Chilli Casino live chat service for a quick and easy solution.

Mobile-Friendliness

While Chilli Casino doesn’t offer a dedicated mobile app, you can play the casino in-browser on your smartphone. This is done by launching your smartphone’s internet browser, loading up the Chilli Casino mobile website and either logging in or signing up.

Once you’ve done that, you can play all of your favourite games, deposit and withdraw money, claim bonuses and much more. However, it’s important to note that older games that were built with Flash technology may be incompatible with your smartphone, which means it can only be played on desktop computers or laptops.

Sister Sites

Chilli Casino is owned by BGO Entertainment Limited, a firm which owns several other online casinos. This means that the Chilli Casino sister sites are Power Spins, Vegas Luck and BGO Casino, all of which offer a great selection of casino games as well as numerous promotions and bonuses.

Summary

Chilli Casino is a great online casino. It offers a large selection of slot and jackpot games along with a generous welcome package that covers eight different bonuses. On top of this, we found that the site’s customer support was excellent and the payouts somewhat fast compared to other casinos.

However, we were disappointed that the casino’s collection of table and live casino games were small, that it doesn’t have a dedicated mobile app and that it charges fees for both deposits and withdrawals. If this doesn’t bother you, however, we suggest you register at Chilli Casino and give it a go.