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Casino Cruise Homepage

Casino Cruise Review

Casino Cruise, sometimes referred to as Cruise Casino, is an online casino that launched back in 2014. The website offers a wide range of promotions, accepts a variety of different payment methods and also provides customers with numerous casino games including slots, jackpots, table games and live casino.

The website, which is owned by Genesis Global Limited, possesses a valid license from the UK Gambling Commission (License #45235) and its partnered with charities such as BeGambleAware to promote responsible gambling. If you’d like to know more, continue reading our Casino Cruise review.

Try out Casino Cruise today!

Pros & Cons

  • Offers over 1,300 different games
  • Exciting loyalty scheme and bonuses
  • Excellent customer support
  • No mobile app for Apple users
  • Lack of table games
  • Website can be difficult to navigate

Casino Software

Casino Cruise offers players well over 1,300 different games, all of which are provided by numerous game developers. This means you’ll find games by developers such as Oryx Gaming, NYX Interactive, Red Tiger Gaming, Play’n GO, Microgaming, Evolution Gaming, Quickspin and many more.

The number of game providers means you’ll have a wider range of games to play, all of which feature their own unique gameplay elements. On top of that, the game providers regularly release new slots so you’ll always have something new to try out.

NYX Gaming Logo
Play'n Go Logo
Microgaming Logo
Evolution Gaming Logo
Quickspin Logo

Game Selection

Slots

After you’ve signed in, you’ll have access to Casino Cruise’s slots and will be able to choose from games such as Vikings Go Berserk, Lady Of Fortune, Big Bad Wolf, Immortal Romance, Raging Rex, Dragon’s Luck, Sabaton, Jurassic Park, Reactoonz, Golden Ticket, Finn And The Swirly Spin, Piggy Riches, Easter Island, Silver Lioness, Troll Hunters, Reel Splitter, Inferno Star, Rise Of Olympus, Dead Or Alive II, Blood Suckers, Mystery Reels, Rabbit In The Hat, Mahjong 88, Golden Grimoire and many more.

If you’d like to make bigger wins, you can always play Casino Cruise’s jackpot games which include Piggy Pirates, Holmes And The Stolen Stones, Divine Fortune, Wild Wild Quest, Gunslinger Reloaded, Wild Circus, Mega Fortune, Mega Moolah and many more.

Table Games

Those of you bored with slots can try playing Casino Cruise’s table games. These include classics such as French Roulette, European Blackjack, Texas Hold’em, First Person Roulette, Single Deck Blackjack, American Roulette, Casino Stud Poker, Premier Roulette, Blackjack Multi-Hand, Blackjack, Auto Roulette, English Roulette, Baccarat, Advanced Roulette, Spanish 21 Blackjack Gold, Poker Pursuit, Baccarat Game, Cyberstud Poker and many more.

Live Casino

Casino Cruise also runs a live casino where real-life dealers are streamed directly to you, allowing you to interact with them and other users. The games offered at Casino Cruise include Exclusive Blackjack, Speed Roulette, Dream Catcher, Immersive Roulette, Baccarat Card Game, Lightning Roulette, Football Studio, Common Draw Blackjack, Grand Casino Roulette, Dream Catcher, Stud Poker, Texas Hold’em Ultimate, Dragon Tiger, Auto Roulette and others.

Promotions And Bonuses

Welcome Package

New customers can claim a generous welcome package after registering at Casino Cruise. The welcome package consists of four deposit match bonuses as well as a 200 bonus spins on Starburst. The bonuses include:

  • First: 100% up to £200 plus 200 bonus spins
  • Second: 50% up to £200 with Casino Cruise bonus code WCRUISE2U
  • Third: 25% up to £300 with Casino Cruise bonus code WCRUISE3U
  • Fourth: 25% up to £300 with Casino Cruise bonus code WCRUISE4U

According to the terms and conditions, you’ll receive 20 bonus spins per day for 10 consecutive days from the day after you deposited. You’ll need to deposit a minimum of £10 to qualify for the bonus but deposits made via Skrill and Neteller are not eligible. In addition, the bonus spins are only valid for 72 hours and maximum withdrawal of bonus spins funds is £100. Lastly, the bonus funds must be wagered 40x before anything can be withdrawn.

Live Casino Welcome Bonus

In addition to the above, Casino Cruise also offers a live casino welcome bonus where new customers can claim a 100% match bonus of up to £100. You’ll need to deposit a minimum of £10 and wager the bonus 40x before anything can be withdrawn. In addition, Skrill and Neteller are not eligible for the promotion and the bonus can only be used on live casino games.

Free Spins

We know that many of you have been searching for a Casino Cruise free spins bonus. Unfortunately, there is no such promotion as all bonuses at Casino Cruise actually require a deposit. The closest promotion to the Casino Cruise free spins promotion is the 200 bonus spins you receive after making your first deposit.

Bonus Code

A lot of modern-day online casinos now require users to enter a special code in order to successfully claim a bonus. This casino is no exception and you’ll find you’ll need to enter a Casino Cruise bonus code when depositing in order to successfully claim the four bonuses included as part of Casino Cruise’s welcome package.

Other Promotion

In addition to the above promotions, Casino Cruise also offers numerous other bonuses. For example, customers can claim two 50% match bonuses of up to £100 at the beginning of every month while also enjoying a 25% bonus match of up to £100 plus 10 bonus spins. Other bonuses include the Tuesday Pool Party where customers can claim a bonus of 25% up to £100 and, at weekends, can enjoy a special weekend prize.

VIP Program

Casino Cruise also runs a VIP Program where customers can benefit special bonuses and more. There are three levels to the VIP Club which include the Deluxe Suite, Royal Suite and President Suite. All three VIP levels offer different benefits and rewards such as personalised email support, weekend promotions, birthday bonuses, anniversary gifts, invitations to special events, a personal account manager, higher withdrawal limits along with express withdrawals, cashback offers and personally tailored bonuses.

Loyalty Scheme

In addition to the VIP program, you’ll earn loyalty points by wagering real money on Casino Cruises’ games. According to the Casino Cruise website, you’ll receive one point for every £20 you wager and after collecting 1,000 points, you can exchange them at a conversion rate of 100 points for £1.

According to the terms and conditions, a maximum of £5,000 in cash from loyalty points can be redeemed per calendar month, though VIP customers can claim a maximum of £20,000. In addition, all unredeemed points will be removed after three months of inactivity.

Payment Options

Deposit

One of the reasons Casino Cruise is so popular is because the online casino accepts a wide range of payment options, allowing customers to deposit and withdraw in their preferred methods. At the time of writing, customers can use the following payment methods for deposits:

  • VISA/MasterCard: Available immediately
  • Neteller: Available immediately
  • Skrill: Available immediately
  • Trustly: Available immediately
  • Boku: Available immediately
  • Paysafecard: Available immediately

According to Casino Cruise, the website does not charge any fees for making a deposit, which is fantastic!

Withdrawals

With the exception of Boku, you can use the above payment options to withdraw money, but the time it takes can differ depending on the payment method. Take a look below for more information:

  • VISA/MasterCard: Between one to three business days
  • Neteller: Instant
  • Skrill: Instant
  • Trustly: Instant
  • Boku: Instant
  • Paysafecard: Instant

Like with its deposits, Casino Cruise does not charge customers for requesting a withdrawal. According to a customer support agent, all withdrawals are held in a pending state for up to 48 hours before they’re sent to you.

Account Verification

Once you’ve registered at Casino Cruise, you’ll be required to verify your account. To do this, you’ll need to provide the online casino with documents that verify your age, address and payment method. Take a look below to view the accepted verification documents:

  • Identity: Passport, drivers license, national ID or birth certificate
  • Address: A formal document containing your address
  • Payment: Debit or credit card scans or a bank statement

To send the documents to the online casino, you’ll need to navigate to your account and click on the ‘Upload Documents’ button. That’s it!

Customer Support

Casino Cruise takes customer support seriously and provides customers with multiple ways to contact the support team. You can either email the team on [email protected] or on [email protected] or you can call them on one of the two numbers below:

  • Free phone: 0800 1700 881
  • International: 00356 27782286

In addition, you can also launch Casino Crusie’s live chat service to talk to an agent quickly. All of this means you have plenty of ways to contact the customer support team if you do run into a problem.

Live Chat: Our Experience

When we first launched Casino Cruise’s live chat service, we were instantly greeted by a customer support agent. We found that the agent was incredibly helpful and friendly, answered our questions quickly and provided us with the information we required, which was great.

So, if you do run into a problem when playing at Casino Cruise, we suggest you use the live chat service as you’ll receive a quick reply from the friendly and helpful support agents.

Mobile-Friendliness

One of the reasons Casino Cruise is popular is because it’s mobile friendly and can be played either through a dedicated mobile app or in-browser. Android users can play at the casino by downloading the Casino Cruise mobile app at the Google Play Store and then logging in or registering. From there, you can play your favourite games, deposit and withdraw money, and contact the customer support team.

Since Casino Cruise doesn’t offer its mobile app on the Apple App Store, Apple users will have to play in-browser. This is done by launching your smartphone device’s browser, loading up the Casino Cruise mobile website and then logging in or registering. The mobile website works similarly to the desktop website, allowing you to do everything you can on there.

However, it’s important to note that downloading the Casino Cruise mobile app takes up storage on your smartphone device and older games built with Flash technology are generally incompatible with most smartphone devices. This means that these games can only be accessed on desktop computers or laptops.

Sister Sites

Casino Cruise is owned by Genesis Global Limited, a firm which owns several other online casinos. This means that the Casino Cruise sister sites are Casino Joy, Genesis Casino, Pelaa, Sloty, Spela, Spin It and Vegas Hero. If you enjoy playing here, we suggest you try out Casino Cruise sister sites Genesis Casino, Vegas Hero, Casino Joy and Spin it, all of which offer a great selection of games and bonuses.

Summary

Casino Cruise is a great online casino that provides customers with a wide range of games and promotions. The site is easy to navigate, accepts most major payment methods and offers some of the best customer support around, which is great. In addition, the regular bonuses and loyalty scheme makes the online casino much more exciting to play at.

However, we dislike how Casino Cruise doesn’t offer a dedicated mobile app to Apple users, forcing them to play in-browser instead. Fortunately, this can be fixed quite simply and look forward to when Casino Cruise publishes a mobile app on the Apple App Store. Regardless, the site is great and if you’ve read our Casino Cruise review and think you’ll like it, why not register?