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Casoola Casino (2020)

Casoola Casino is a brand new online casino from Genesis Global Limited which features a unique website design, offers a generous welcome package as well as a wide selection of casino games. If you’d like to know more, just continue reading our Casoola Casino review.

New Customer Offer
18+ Full T&C's Apply. New players Only. £10 min deposit. £5 max bet using bonus. 60x (40x referred player) wagering applies. Bonus valid for 14 days. 20 Spins on pre-selected games will be credited instantly + then 20 per day for 9 days. Free Spins valid for 72 hours from credit. Max Free Spins winnings £100. Ewallets excluded.

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Pros & Cons

  • Great selection of games
  • Generous welcome bonus
  • Accepts most payment options
  • No live chat service yet
  • No mobile app
  • High wagering requirements

Casoola Casino Bonuses

New customers who register at Casoola Casino can claim a generous welcome package of up to £100 and 200 free spins on a first deposit. According to the terms and conditions, a £10 deposit is required to qualify for the promotion and the 200 free spins are credited on Reactoonz at a rate of 20 spins per day for 10 days. The bonus and winnings from the spins must be wagered 60x before anything can be withdrawn, and the free spins are only valid for 72 hours. The maximum withdrawal amount you can withdraw from free spins winnings is £100 and, finally, deposits via Skrill and Neteller are not eligible for the promotion.

The Live Casino Welcome Bonus

Players who register with Casoola Casino can claim the Live Casino welcome offer over the promotion described above. The Live Casino promotion offers players a 100% match of up to £100 but the bonus can only be used on Live Casino games at Casoola. A minimum £10 deposit is required to be eligible for the promotion and the bonus must be wagered 40x within 30 days before anything can be withdrawn. Deposits via Skrill and Neteller are not eligible.

Casoola: Everything You Need To Know

Casoola Casino launched in February 2020 and is operated by Genesis Global Limited. The site offers a gigantic selection of casino games, as well as a generous welcome package. Players will also benefit from Genesis Global’s excellent customer support and can enjoy the site’s accepted payment options. It is regulated by the UK Gambling Commission (#45235) as well as the Malta Gaming Authority and it has partnered with several gambling charities and services to protect those in need, they include GamSTOP and BeGambleAware.

Casoola’s Software Partners

To provide you with its wide selection of games, Casoola Casino has partnered with dozens of leading game providers. This includes NetEnt, Push Gaming, Microgaming, SkyWind, Play’n GO, GamoMat, Evolution Gaming, Big Time Gaming, Red Tiger Gaming, iSoftBet, Quickspin, and Yggdrasil. This selection of game providers means you’re offered a better variety of games, each with their own game mechanics, visuals, and themes. What’s more, many of the providers listed here regularly release new games so you’ve always got something to play.

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Game at Casoola Casino

Online Slots

Once you’ve registered, you’ll be given complete access to Casoola Casino’s game collection, including the slots. The games you can enjoy right now include Starburst, Gonzo’s Quest, Dragon’s Fire MegaWays, Rise Of Merlin, Immortal Romance, Legacy Of Dead, Tome Of Madness, Moon Princess, Big Buffalo, Butterfly Staxx 2, Raging Rex, Sticky Bandits Wild Return, Rise Of Olympus, Jammin’ Jars, Boom Pirates, Dynamite Riches, Cheshire Wild, Thunderstruck II, Golden Colts, Dragon’s Luck, Legacy Of Egypt, Valley Of The Gods, Santa Vs Rudolf, Deck The Halls, Aloha! Cluster Pays, Troll Hunters, Wild Falls, Ivan And The Immortal King, Temple Stacks, Skulls Up!, Book Of Atem, Wild Five, Who Wants To Be A Millionaire Mystery Box, Wildhound Derby, Hit It Hard, and more.

If you’re looking to make bigger wins, you can always try games such as Tiki Fruits, Mega Moolah, Divine Fortune, The Last Kingdom, Mystery Reels, Downtown Abbey, Gunslinger Reloaded, Gold Money Frog, Super Lion, Totem Lightning Power Reels, Mercy Of The Gods, Dr Fortuno, Treasure Nile, Arabian Nights, Ozwin’s Jackpots, and more.

Table Games

If you don’t like spinning reels, you can always try Casoola Casino’s range of table games including Roulette, Dream Catcher First Person, Lightning Roulette, Roulette First Person, Blackjack First Person, American Roulette, Baccarat, Blackjack Multi-Hand, European Roulette, Advanced Roulette, Casino Stud Poker, Blackjack, Classic Blackjack Gold, Casino Hold’em, Exotic Cats, Three Hand Casino Hold’em, Golden Chip Roulette, Poker Pursuit, High Limit Baccarat, American Roulette, Germinator, Enchanted Woods, Four By Four, and Triangulation.

Casoola Live Casino

Players looking for an authentic experience can try out Casoola Casino’s live casino games. They include Blackjack Platinum VIP, Infinite Blackjack, French Roulette Gold, Live Poker, Dream Catcher, Svenski Roulette, Monopoly Live, Lightning Dice, Casino Hold’em, Three Card Poker, Side Bet City, Dragon Tiger, Two Hand Casino Hold’em, Blackjack Party, Texas Hold’em Bonus, Double Ball Roulette, Caribbean Stud Poker, Speed Baccarat, and more.

Casoola Promotions and Bonuses

Free Spins And No Deposit Bonus

Many online casinos offer customers a reward for successfully registering, usually in the form of a no deposit bonus or free spins bonus. Unfortunately, there is currently no Casoola Casino no deposit bonus and no Casoola Casino free spins bonus. While this can be disappointing, the site does offer a generous welcome package.

Casoola Bonus Codes

A new trend at some online casinos now requires players to enter a special code when depositing to claim a bonus. Fortunately, there are currently no Casoola bonus codes nor any Casoola promo codes. This means that you aren’t required to find and enter any special codes just to claim a bonus, which is great!

Other Promotions – Updated December 2020

Casoola is giving away plenty of other promotions in addition to its welcome bonuses. This includes running Pragmatic Play slot tournaments which feature a weekly £62,000 prize pool as well as daily prize drops for more rewards, and it includes a special Christmas-themed promotion through which Casoola is offering £500,000 in prizes via tournaments, raffles, and more.

VIP Levels

Like most other Genesis Global Limited casino sites, Casoola Casino runs a VIP scheme you can join when you meet the requirements. Perks of being a VIP player include a dedicated account manager, exclusive VIP events, monthly prize draws, exclusive promotions, holiday packages, personal withdrawals, and birthday gifts!

Please note that as of 14th April 2020, online casinos and betting sites no longer accept credit cards as requested by the UK Gambling Commission.

Payment Options

Casoola Deposits

Casoola Casino accepts a variety of payment options, allowing you to select your preferred method. The payment options accepted at Casoola Casino include:

  • VISA/MasterCard: Available instantly
  • Boku: Available instantly
  • Paysafecard: Available instantly
  • Skrill: Available instantly
  • Neteller: Available instantly
  • Trustly: Available instantly
  • PayPal: Available instantly

There are no charges for making a deposit at Casoola Casino but you are required to deposit a minimum of £10.

Casoola Withdrawals

With the exception of Paysafecard and Boku, all of the above payment options can be used for withdrawals. However, the time it takes for you to receive your payment varies depending on the method used. Take a look below for more information:

  • VISA/MasterCard: Within one to three business days
  • Skrill: Almost instantly
  • Neteller: Almost instantly
  • Trustly: Almost instantly
  • PayPal: Almost instantly

Unfortunately, Casoola Casino does charge a 2% handling fee on all withdrawals with a minimum fee of £0.80 charged. What’s more, a minimum of £10 must be withdrawn at a time. Meanwhile, players based in Finland can use the revolutionary PayNPlay method which doesn’t even require registration!

Account Verification

Anyone who registers at an online casino in the UK must verify their account by providing the site with identification documents. Until this is done, you will not be able to deposit money into your casino account or play any games. The documents required include:

  • ID: Driver’s license or passport
  • Address: A recent utility bill no older than three months
  • Payment: Copies of the payment method used

The documents must be sent to Once the documents have been verified, you will be allowed to play games and deposit money.

Customer Support

Genesis Global Limited is known for offering excellent customer support and Casoola Casino is no different. Anyone who is experiencing a bug or has a question to ask the support team can email The Casoola Casino support team aims to reply within 48 hours. Customers can also call the support team on one of their telephone numbers; 0800 029 4558 (UK) or 00356 277 82825 (International). Alternatively, you can always launch the Casoola Casino live chat service and speak to an agent directly.

Casoola Live Chat: Our Experience

After opening the Casoola live chat service, we were required to enter our email and name. After submitting our details, we were told we were in a queue and were forced to wait several seconds. We were eventually greeted by a customer support agent who welcomed us to the service and proceeded to answer all of our questions while retaining their friendly nature. They also provided us with all the information we needed but we found that they did sometimes copy and paste text from the terms and conditions, which was a little disappointing.

Other agents we spoke to offered a similar level of service, all answering our questions and providing us with the information we needed. Some were faster than others at responding, some rarely copy and pasted text from the terms and conditions, and few weren’t as friendly or helpful as others. Still, we would highly recommend the Casoola live chat service as it’s a great way to chat with the support team.

Casoola Mobile Casino

Casoola Casino is mobile-friendly but since there is no mobile app, you will be required to play in-browser. This is done by loading up the Casool Casino mobile website in your smartphone browser and then logging in or registering. Once you’ve done this, you can play your favourite mobile-friendly casino games, deposit and withdraw money, claim promotions and even contact the support team.

However, it’s important to point out that older games may not be compatible with smartphone devices. These games can only be played on computers or laptops. Fortunately, there is a wide enough selection of mobile-friendly games that you will find something you enjoy.

Casoola Sister Sites

Casoola Casino is operated by Genesis Global Limited, a firm which owns dozens of other online casinos. This means that the Casoola Casino sister sites are Kassu, Casino Cruise, Casino Gods, Casino Joy, Sloty, Genesis Casino, Spinit, Vegas Hero, and Pelaa. If you enjoy playing here, we suggest you check out Casoola Casino sister sites Kassu and Genesis Casino, both of which offer a wide selection of games and bonuses.

Final Thoughts

Casoola Casino is a great online casino, although it does need some improvements. The site offers a gigantic selection of casino games, as well as a generous welcome bonus which will attract dozens of new customers. If that’s not enough, Casoola Casino accepts most major payment options and provides players with great customer support. However, we understand that some readers will be disappointed of the omission of a mobile app. Despite this, we believe that Casoola Casino is well worth registering with and we suggest you try it out, particularly after reading our Casoola Casino review.


  • What is the Casoola Casino welcome bonus?

    New customers who register at Casoola Casino can claim a generous bonus of up to £100 in bonus funds and 200 free spins. If you’d like to know more about the Casoola Casino welcome bonus, just check out our Casoola Casino review here.

  • Who owns Casoola?

    As mentioned in our Casoola Casino review, the site is operated by Genesis Global Limited, a firm that owns dozens of other online casinos. You can discover more about Casoola Casino with our review.

  • Should I register at Casoola Casino?

    We believe so. The online casino offers a wide selection of casino games, accepts most major payment options and provides players with a generous welcome package. Find out more by reading our Casoola Casino review.

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