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Casino Review

Genesis Casino

Genesis Casino is an online casino site that launched back in 2018. The site has a quick registration process and is praised for its unique space theme. If you’re interested, why not read our Genesis Casino review to decide whether it’s worth signing up or not.

Grab Genesis Casino's Welcome Bonus

Genesis Casino Logo

Deposit £10, get up to £100 in bonus money

Key Facts

  • Spins upon registration

  • 40x Wagering

  • Fully UK Licensed

  • Live chat available

Welcome Offer

£100

Deposit Match Offer

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  • 40x Wagering

  • Fully UK Licensed

  • Live chat available

Welcome Offer

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Deposit £10, get up to £50 in bonus money

Key Facts

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Key Facts

  • Spins upon registration

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  • Fully UK Licensed

  • Live chat available

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Genesis Casino Welcome Bonus

Genesis Casino is giving all new users a generous welcome bonus consisting of a £100 bonus with 300 spins on Starburst. To claim the bonus, you’ll need to deposit a minimum of £10 and 30 spins will be credited to your account immediately. You’ll then be credited another 30 spins on Starburst per day for the next nine days.

According to Genesis Casino’s terms and conditions, the bonus and winnings from spins must be wagered 40x, the spins are only valid for 72 hours after activation and have a maximum withdrawal limit of £100, and the bonus is only valid for 14 days. It’s important to note that you cannot claim the bonus if you’ve deposited via Skrill or Neteller.

Live Casino Welcome Bonus

In addition to the ordinary welcome bonus, Genesis Casino is also running a live casino welcome bonus. New users can claim a 100% up to £100 bonus that can only be used on live casino games. It follows all the same rules as mentioned above, including the wagering requirements and validity.

Note: You can only claim one welcome bonus after registering, either the ordinary welcome offer or the live casino bonus. Claiming one over the other will void the other bonus.

Genesis Casino: Everything You Need To Know

Genesis Casino offers a wide collection of slots, table and live casino games, accepts numerous payment options and processes withdrawals quickly. The site also runs a special VIP programme for dedicated customers, accepts most major payment options and processes payments quickly. The site is regulated by the UK Gambling Commission, the Malta Gaming Authority. It’s also partnered with gambling charities and services such as GamSTOP, and BeGambleAware to promote responsible gambling.

Genesis Promotions and Bonuses

Alongside the two above welcome bonuses, Genesis Casino runs a range of other promotions, including daily and weekly prize drops, weekly bonus missions, spins on Mondays, and so much more for you to enjoy.

Free Spins No Deposit Bonus

Some online casinos have now begun giving new users no deposit bonuses of funds or free spins for registering or verifying an email address or mobile number. However, there is no Genesis Casino no deposit bonus since all promotions and bonuses on this site require you to make a deposit of £10 or more.

Genesis Casino Bonus Code

It’s becoming increasingly more common for an online casino to request users to enter a special bonus code when depositing in order to successfully claim a promotion. Thankfully, there are no Genesis Casino bonus codes as the promotions are automatically credited to your account as soon as you’ve met the deposit requirements.

Please note that mobile casinos in the UK are no longer allowed to accept credit cards as per regulation by the UK Gambling Commission.

Payment Options

Genesis Casino Deposit

Genesis Casino accepts numerous payment options, allowing you to deposit in your preferred method. Deposits are completely free and are processed instantly, which means you can start wagering immediately. At the time of writing, the following deposit methods are accepted:

  • VISA / MasterCard: Available instantly
  • Boku: Available instantly
  • Paysafecard: Available instantly
  • Skrill: Available instantly
  • Neteller: Available instantly
  • Trustly: Available instantly

Genesis Casino Withdrawal Times

With the exception of Boku and Paysafecard, the above options can also be used for withdrawals, though they take much longer to process and reach you. Take a look below for more information:

  • VISA / MasterCard: Within three business days
  • Skrill: Available instantly
  • Neteller: Available instantly
  • Trustly: Within three business days

According to a customer support agent, Genesis Casino does not charge any fees for requesting a withdrawal, though it urges you to check with your banking provider who may do so.

Account Verification

Once you’ve registered at Genesis Casino, you’ll be required to verify your account. This can be done by providing the online casino with documents that verify your identity and address. The documents you’ll need to send to the casino include:

  • ID: Passport, driver’s license or birth certificate
  • Address: A utility bill or bank statement no older than three months
  • Payment: Images or screenshots of your cards or e-Wallet and bank accounts

According to Genesis Casino, it takes around 48-72 hours for the site to verify your account. Once you are verified, you will be able to play games, make withdrawals and deposits and claim promotions.

Customer Support

If you ever run into a problem, it’s important you can contact the casino’s customer support team with ease. Luckily for you, Genesis Casino provides you with three different ways to contact their support team. Firstly, you can call them on 0800 7555 348 (For UK users) or 0035 62778 0065 (For European users).

You can also email them on support@genesiscasino.com, docs@genesiscasino.com and complaints@genesiscasino.com. Lastly, you can launch the site’s live chat feature and, after entering your email and name, speak to a customer agent personally.

While these buttons aren’t clearly presented on-screen, they’re actually incredibly easy to access for both registered and unregistered users. All you need to do is click the question mark at the top right corner of the screen which opens a sidebar. From here you can click on the ‘Chat’ button to launch live chat or the ‘Contact Us’ option to view their phone numbers and email addresses.

Genesis Casino Live Chat: Our Experience

When we launched the Genesis Casino live chat service we were instantly greeted by a customer support agent. We found that the agent we originally spoke to, and all subsequent agents, were extremely friendly and helpful. They were welcoming and provided us with all the information we needed while going out of their way to help us. It was great.

If you do run into any problems when playing at Genesis Casino, we highly recommend that you utilise the Genesis Casino live chat service. The agents will help solve your issue or answer your question in no time.

Genesis Casino on Mobile

Genesis Casino is a mobile-friendly online casino. Unfortunately, there is no Genesis Casino mobile app which means users are required to play in-browser. This is done by loading up the Genesis Casino mobile site and then logging in or registering.

Once you’re in, you can use the mobile browser just like you would the desktop site. You can play your favourite games, unless they use Flash technology, and you can deposit and withdraw money, claim bonuses and promotions and contact the support team.

Final Thoughts

Genesis Casino is a great online site that offers a wide selection of casino games. Its withdrawals are processed extremely quickly, making it one of the best online casinos to game at. In addition, the welcome offer is incredibly enticing though it does suffer from somewhat high wagering requirements, along with Genesis Casino’s other promotions.

The site presents all information clearly, with pages dedicated to general questions, payment options and much more. Genesis Casino’s search feature also allows you to search for individual games or by categories. For example, searching for “table” games will bring up all available table games.

Whether you’re new to online casinos or not, we believe that Genesis Casino is one of the best. It may have only launched several years ago, but the site has already cemented itself as a casino to remember. If you’ve read our Genesis Casino review and believe you’d enjoy it, why not sign up and give the casino a go today?

Frequently Asked Questions

How do you access the Genesis Casino login?

You can access the Genesis Casino login by loading up the online casino and then clicking the ‘Log in’ button at the top of the screen. You’ll then be asked to enter your username and password and when entered, you’ll be logged in. That’s it!

Can I play on mobile?

Like most other modern-day online casinos, Genesis Casino is mobile-friendly. Unfortunately, there is no Genesis Casino mobile app. Instead, users must play in-browser and log in on the Genesis Casino mobile website.

Why is it worth joining Genesis Casino?

As mentioned in our review, Genesis Casino offers a huge collection of slot and casino games. It also runs various promotions and bonuses to keep players interested and provides some of the best customer support around. What’s not to like?

How long are the Genesis Casino withdrawal times?

The Genesis Casino withdrawal times generally depend on which method you use. For example, VISA and MasterCard debit cards will take several business days while e-wallets are processed almost instantly. More information can be found in our Genesis Casino review.

Where can I find Genesis Casino bonus codes?

There are currently no Genesis Casino bonus codes. This means that when claiming bonuses, you don’t need to enter any special codes to claim promotions. You simply need to meet the minimum deposit requirement.