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Pelaa Casino Homepage

Pelaa Casino Review

Pelaa is an online casino owned by Genesis Global Limited which launched last year. The site, which seems to be based on a Nordic theme, offers all traditional online gambling activities including slots, jackpots, live casino and table games. The casino also accepts a variety of payment options and offers new players two generous welcome bonuses.

The online casino possesses a valid license from the UK Gambling Commission (License #45235) and it’s teamed up with charities such as BeGambleAware and the Responsible Gaming Foundation to promote responsible gambling. Pelaa is also one of the few websites to partner with GamSTOP, a service which allows you to self-exclude from casino sites. If you’d like to know more, just continue reading our Pelaa Casino review.

Grab your 100% match bonus at Pelaa Casino today!

Pros & Cons

  • Variety of slots and casino games
  • Payments processed within three days
  • Two generous welcome bonuses
  • Charges a 2% fee for withdrawals
  • No Pelaa Casino mobile app
  • Customer support slow at responding

Welcome Offers

Welcome Bonus

Pelaa Casino offers new players a generous welcome bonus of 100% up to £100 plus 150 spins on Gonzo’s Quest. Users who wish to claim the bonus must deposit a minimum of £10 and will be credited a 100% match bonus of up to £100. Immediately following your deposit, you will receive 15 spins on Gonzo’s Quest with the remaining spins given at a rate of 15 per day for nine days.

Before anything can be withdrawn, the welcome bonus funds must be wagered 40x and winnings from the spins have a maximum withdrawal amount of £100. On top of this, the spins are only valid for 72 hours from being credited and the funds from the match bonus are only valid for 14 days. It’s also important to note that customers who deposit via Skrill or Neteller are not eligible for this promotion.

Live Casino Welcome Bonus

In addition to the welcome bonus listed above, Pelaa casino is also giving away a live casino welcome bonus of 100% up to £100. But this bonus can only be used on live casino games and you can only claim one welcome bonus. So you must decide whether you want the live casino welcome bonus or the general welcome bonus.

According to the terms and conditions, you must deposit a minimum of £10 to claim the bonus and all funds must be wagered 40x within 14 days before anything can be withdrawn. Pelaa Casino again states that users who deposit via Skrill and Neteller are not eligible for the promotion.

Casino Software

To offer you its games, Pelaa Casino has partnered with several leading game providers including Microgaming, Yggdrasil Gaming, Red Tiger Gaming, Quickspin, NetEnt, Evolution Gaming, Big Time Gaming, ELK Studios, NextGen Gaming, JustForTheWin, Lightning Box, Fantasma Games, Play’n GO and so many others.

The game providers offered at Pelaa Casino are some of the most popular and are responsible for developing hugely popular slots. So this means you have a range of high-quality slots and casino games to select from. What’s more, the providers Pelaa Casino has partnered with all release games regularly, which is great!

Microgaming Logo
NetEnt Logo
Elk Gaming Logo
Yggdrasil Logo
Play'n Go Logo
Big Time Gaming Logo
Quickspin Logo
Evolution Gaming Logo

Game Selection

Slots

Once you’ve registered at Pelaa Casino, you can take advantage of slots including Immortal Romance, Pirates’ Plenty The Sunken Treasure, Rainbow Jackpots, Rich Wilde And The Book Of Dead, Vikings, Gemix, Who Wants To Be A Millionaire, Raging Rex, Fire Joker, Big Bad Wolf, Piggy Riches, Viking Runecraft, Rainbrew, Guns N Roses, Sweet Alchemy, Lost Relics, Thunderstruck, Mermaid’s Millions, Jack And The Beanstalk, Rise Of Olympus, Blood Suckers, Hidden Valley, Prime Zone, Sherlock of London, Treasure Mine, Wild Falls, White Rabbit MegaWays and so many more.

Pelaa Casino also has jackpot games where you can land bigger wins. They include Mega Moolah, Wild Wild Chest, Divine Fortune, Win Escalator, Mercy Of The Gods, Fruit Fiesta, Mega Moolah ISIS, Jackpot Raiders, Gemtastic, Totem Lightning Power Reels, Tiki Fruits, Gunslinger Reloaded,  Gift Shop, Wow! Pot, Arabian Nights and various others.

Table Games

Users who prefer playing table games can try out Pelaa’s collection which includes Auto Roulette, European Roulette, Casino Hold’em, First Person Roulette, European Blackjack Redeal Gold, Baccarat Punto Banco, Deuces Wild Double Up, Spanish 21 Blackjack Gold, Monkey Keno, Blackjack Multi-Hand, First Person Lightning Roulette, Blackjack Classic, Advanced Roulette, Casino Stud Poker, Vegas Strip Blackjack, Super Fun 21, European Roulette Gold, Oasis Poker, Progressive Red Dog, Casino Hold’em, Pontoon, Roulette Pro and many more.

Live Casino

Pelaa’s live casino section includes popular variations of games featuring real dealers. The games offered include Dream Catcher, Super Sic Bo, Blackjack, 2 Hand Casino Hold’em, Free Bet Blackjack, Lightning Roulette, Caribbean Stud Poker, Dragon Tiger, American Roulette, Baccarat, Three Card Poker, Football Studio,  Texas Hold’em Ultimate, Speed Roulette, Baccarat Controlled Squeeze, Blackjack Party, Casino Hold’em and so many others.

Instant-Win And Scratchcards

On top of all that, Pelaa Casino also has a great selection of instant-win games and scratchcards. These fun games include The Poke Guy, Cricket Star Scratch, Jacks Or Better, Mahjong Exchange, Max Damage And The Alien Attack, Winner’s Scratch, Triple Pocket Poker, Triangulation, Premier Trotting, Four By Four, Enchanted Woods, Keno 7, Germinator and several others.

Promotions And Bonuses

Wonderful Weekends Bonus

Another promotion currently available at Pelaa Casino is its 25% match bonus of up to £100. Users can claim this small bonus by making two deposits totalling £50 or between Monday and Thursday. The bonus is then awarded on Friday, giving you a chance to make some wins over the weekend. Similar to other promotions, the funds must be wagered 40x within 14 days and Skrill and Neteller users are not eligible.

No Deposit

Many online casinos are giving out no deposit bonuses to new customers. But there is no Pelaa Casino no deposit bonus. This is because all promotions at the online casino require deposits. While this can be disappointing, Pelaa Casino does offer two generous welcome bonuses as well as various other promotions and a fun and exciting loyalty scheme; all of which rewards you with prizes and more.

Free Spins

Pelaa Casino may not be giving out no deposit bonuses, but that doesn’t mean you can’t claim any spins. In fact, Pelaa is running a special promotion on Tuesdays where users who deposit and wager £10 on slots between Monday and Friday will be rewarded with bonus spins on the following Tuesday. But any winnings made from the bonus spins must be wagered 40x before you can withdraw money.

Promo Code

Online sites may sometimes require you to enter a special code when depositing in order to claim a bonus. But there are no Pelaa Casino bonus codes as all bonuses are automatically credited to your account once you’ve fulfilled the requirements.

VIP Program

Pelaa Casino runs a VIP Program which users can join to experience additional benefits. But joining the Pelaa Casino VIP Club can be difficult as you can only do so through an invitation. To receive an invitation, you’ll need to continually deposit, wager and withdraw at Pelaa Casino until the site’s customer support team send you an invitation to the VIP Club.

Once you’re in, you’ll receive additional benefits including a monthly VIP prize draw, personalised emails, personal withdrawal services, personalised birthday gifts, exclusive promotions and bonuses, as well as a dedicated account manager and much more.

Payment Options

Deposit

One of the reasons we expect Pelaa Casino to become popular is its acceptance of various payment methods. At the time of writing, you can use the following methods to deposit money:

  • VISA/MasterCard: Available instantly
  • Trustly: Available instantly
  • Neteller: Available instantly
  • Skrill: Available instantly
  • Boku: Available instantly
  • Paysafecard: Available instantly

All deposit options are free but require you to deposit a minimum of £10. The wide variety of options available here means you’re given the choice to select which payment methods you prefer, which is great.

Withdrawal

Most of the above payment options can be used for withdrawals too, though the time it takes for them to reach you depends on the method used. Take a look below to find out more:

  • VISA/MasterCard: Between one to three business days
  • Trustly: Available instantly
  • Neteller: Available instantly
  • Skrill: Available instantly
  • Bank Transfer: Between three to five business days

Pelaa Casino states that all withdrawals must be made back to the method used to deposit. This means you cannot deposit via VISA debit card and then withdraw via Skrill. In addition, Pelaa charges all users a fee of 2% of the withdrawal, with a minimum payment of £0.80.

Account Verification

New users at Pelaa Casino are required to verify their identity immediately after registering at the site. To do this, you’ll need to provide Pelaa Casino with documents including:

  • ID: A passport, driver’s license or citizenship card displaying your name and age
  • Address: A recent utility bill no older than three months displaying your address

In some cases, you may also be required to provide Pelaa Casino documents verifying your source of income. This can include payslips, P60s, pension statements, documents providing you’ve collected winnings from other casinos and various other documents. You can send these documents to Pelaa Casino through either the Live Chat service or by emailing the support team on [email protected]

Customer Support

Pelaa Casino takes customer support seriously and provides you with ways to contact their support team. You can either email them on [email protected] or [email protected], or you can call them on 0800 029 4558 (UK) or 00356 2778 2825 (International). Alternatively, registered users can launch the Pelaa Casino live chat service to speak to someone directly, which is exactly what we did.

Live Chat: Our Experience

When we launched the Pelaa Casino live chat service we were instantly greeted by a customer agent who told us to wait for a representative. After several minutes, an agent responded to our live chat but then took several minutes to respond to our question, forcing us to wait yet again. The agent failed to understand the question we asked and we were forced to explain it to them. After this, the agent provided us with relevant information and apologised for the confusion, which was nice.

If you do run into a problem when playing at Pelaa Casino we suggest you use the site’s live chat service. The agents may not be the quickest at responding to questions but they will answer them and go out of their way to help you.

Mobile-Friendliness

Pelaa Casino’s website is mobile-friendly which is great as the casino does not offer a dedicated mobile app. So users wishing to play on mobile devices must play in-browser, done by launching your smartphone’s browser and loading up the online casino.

Once you’ve done that, you’ll need to either register or log in in order to access the Pelaa Casino mobile site, its collection of casino games, promotions and deposit and withdrawal services. You can even access the Pelaa Casino customer support services in case you run into a problem. But it’s important to note that older games developed via Flash are generally incompatible with most smartphones, which means these games can only be accessed through desktop PCs and laptops.

Sister Sites

Pelaa Casino is owned by Genesis Global Limited, a firm which owns several other online casinos. So Pelaa Casino sister sites are Casino Cruise, Casino Joy, Vegas Hero, Spin It, Spela, Sloty and Genesis Casino.

If you enjoy playing here, we suggest you try Pelaa Casino sister site Genesis Casino, a site which offers a wide collection of games, payment processing within three days and a 100% match of up to £100 plus 300 spins on Starburst.

Summary

Pelaa is a great online casino. The website offers a great collection of games, including slots, jackpots, table and live casino, and it runs generous promotions to keep new players and experienced users satisfied and entertained. We’re also incredibly satisfied with Pelaa Casino’s payment times which are usually processed within three business days.

However, we’re disappointed that the site does charge a 2% fee for all withdrawals and that it does not offer a dedicated mobile app. Despite this, Pelaa Casino is a great site to game at and if you’ve read our Pelaa Casino review and believe it’s a site you may enjoy, why not sign up and try today?