Casino Review

Pelaa Casino

Pelaa is an online casino owned by Genesis Global Limited which launched last year. The site, which seems to be based on a Nordic theme, offers all traditional online casino games, accepts a variety of payment options, and offers new players two generous welcome bonuses. If you’d like to know more, just continue reading our Pelaa Casino review.

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Pelaa Welcome Bonuses

Pelaa Casino offers new players a generous welcome bonus of 100% up to £100 plus 150 spins on Gonzo’s Quest. Users who wish to claim the bonus must deposit a minimum of £10 and will be credited a 100% match bonus of up to £100. Immediately following your deposit, you will receive 15 spins on Gonzo’s Quest with the remaining spins given at a rate of 15 per day for nine days.

Before anything can be withdrawn, the welcome bonus funds must be wagered 40x and winnings from the spins have a maximum withdrawal amount of £100. On top of this, the spins are only valid for 72 hours from being credited and the funds from the match bonus are only valid for 14 days. It’s also important to note that customers who deposit via Skrill or Neteller are not eligible for this promotion.

Live Casino Welcome Bonus

If you don’t like the above casino welcome bonus, you can claim the live casino welcome bonus of 100% up to £100. This bonus can only be used on live casino games and you can only claim one welcome bonus as a new user, so you must decide whether you want the live casino welcome bonus or the general welcome bonus.

According to the terms and conditions, you must deposit a minimum of £10 to claim the bonus and all funds must be wagered 40x within 14 days before anything can be withdrawn. Pelaa Casino again states that users who deposit via Skrill and Neteller are not eligible for the promotion.

Pelaa Casino: Everything You Need To Know

Pelaa casino possesses a valid license from the UK Gambling Commission (License #45235) and it’s teamed up with charities such as BeGambleAware and the Responsible Gaming Foundation to promote responsible gambling. Pelaa is also one of the few websites to partner with GamSTOP, a service which allows you to self-exclude from casino sites.

Pelaa Casino Promotions and Bonuses

Pelaa No Deposit Bonus

Many online casinos are giving out no deposit bonuses to new customers. But there is no Pelaa Casino no deposit bonus. This is because all promotions at the online casino require deposits. While this can be disappointing, Pelaa Casino does offer a range of other promotions that you can read about below.

Free Spins

Pelaa Casino is not currently offering players a no deposit bonus. The reason for this is that all bonuses offered at Pelaa Casino require a deposit to claim. Although this may be disappointing, there’s plenty of other promotions for you to enjoy here!

Pelaa Bonus Code

Online sites may sometimes require you to enter a special code when depositing in order to claim a bonus. But there are no Pelaa Casino bonus codes nor any Pelaa Casino promo codes as all bonuses are automatically credited to your account once you’ve fulfilled the deposit requirements.

Other Promotions

Alongside the above promotions and welcome offers, Pelaa Casino runs other promotions, including free spins bonuses, weekend deposit bonuses, and long-term deposit promotions too. All of this is great for both new and long-term users.

VIP Program

Pelaa Casino runs a VIP Program which users can join to experience additional benefits. But joining the Pelaa Casino VIP Club can be difficult as you can only do so through an invitation. To receive an invitation, you’ll need to continually deposit, wager and withdraw at Pelaa Casino until the site’s customer support team send you an invitation to the VIP Club.

Once you’re in, you’ll receive additional benefits including a monthly VIP prize draw, personalised emails, personal withdrawal services, personalised birthday gifts, exclusive promotions and bonuses, as well as a dedicated account manager and much more.

Please note that mobile casinos in the UK are no longer allowed to accept credit cards as per regulation by the UK Gambling Commission.

Payment Options

Pelaa Casino Deposits

One of the reasons we expect Pelaa Casino to become popular is its acceptance of various payment methods. At the time of writing, you can use the following methods to deposit money:

  • VISA/MasterCard: Available instantly
  • PayPal: Available instantly
  • Trustly: Available instantly
  • Neteller: Available instantly
  • Skrill: Available instantly
  • Boku: Available instantly
  • Paysafecard: Available instantly

All deposit options are free but require you to deposit a minimum of £10. The wide variety of options available here means you’re given the choice to select which payment methods you prefer, which is great.

Pelaa Casino Withdrawals

Most of the above payment options can be used for withdrawals too, though the time it takes for them to reach you depends on the method used. Take a look below to find out more:

  • VISA/MasterCard: Between one to three business days
  • PayPal: Almost instantly
  • Neteller: Almost instantly
  • Skrill: Almost instantly

Pelaa Casino states that all withdrawals must be made back to the method used to deposit. This means you cannot deposit via VISA debit card and then withdraw via Skrill. In addition, Pelaa may charge uses fees for making withdrawals.

Account Verification

New users at Pelaa Casino are required to verify their identity immediately after registering at the site. To do this, you’ll need to provide Pelaa Casino with documents including:

  • ID: A passport, driver’s license or citizenship card displaying your name and age
  • Address: A recent utility bill no older than three months displaying your address

In some cases, you may also be required to provide Pelaa Casino documents verifying your source of income. This can include payslips, P60s, pension statements, documents providing you’ve collected winnings from other casinos and various other documents. You can send these documents to Pelaa Casino through either the Live Chat service or by emailing the support team at

Customer Support

Pelaa Casino takes customer support seriously and provides you with ways to contact their support team. You can either email them on or, or you can call them on 0800 029 4558 (UK) or 00356 2778 2825 (International). Alternatively, registered users can launch the Pelaa Casino live chat service to speak to someone directly, which is exactly what we did.

Pelaa Casino Live Chat: Our Experience

When we launched the Pelaa Casino live chat service we were instantly greeted by a customer agent who told us to wait for a representative. After several minutes, an agent responded to our live chat but then took several minutes to respond to our question, forcing us to wait yet again. The agent failed to understand the question we asked and we were forced to explain it to them. After this, the agent provided us with relevant information and apologised for the confusion, which was nice.

If you do run into a problem when playing at Pelaa Casino we suggest you use the site’s live chat service. The agents may not be the quickest at responding to questions but they will answer them and go out of their way to help you.

Pelaa Mobile Casino

Pelaa Casino’s website is mobile-friendly which is great as the casino does not offer a dedicated mobile app. So users wishing to play on mobile devices must play in-browser, done by launching your smartphone’s browser and loading up the online casino.

Once you’ve done that, you’ll need to either register or log in in order to access the Pelaa Casino mobile site, its collection of casino games, promotions and deposit and withdrawal services. You can even access the Pelaa Casino customer support services in case you run into a problem. But it’s important to note that older games developed via Flash are generally incompatible with most smartphones, which means these games can only be accessed through desktop PCs and laptops.

Final Thoughts

Pelaa is a great online casino. The website offers a great collection of games, including slots, jackpots, table and live casino titles, and it runs generous promotions to keep new players and experienced users satisfied and entertained. We’re also incredibly satisfied with Pelaa Casino’s payment times which are usually processed within several business days.

However, we’re disappointed that the site may charge fees for withdrawals and that it does not offer a dedicated mobile app. Despite this, Pelaa Casino is a great site to game at and if you’ve read our Pelaa Casino review and believe it’s a site you may enjoy, why not sign up and try today?

Frequently Asked Questions

Where is the Pelaa Casino login?

The Pelaa Casino login can be accessed by loading up the Pelaa Casino website and then clicking the ‘Log In’ button. Once you’ve done that, you’ll need to enter the username and password you created at registration. That’s it, once you’ve logged in, you’ll be free to play games, claim bonuses, and make deposits too.

Who owns Pelaa Casino?

Pelaa Casino is operated by Genesis Global Limited, a popular online casino operator. The company owns several other online casinos including Genesis Casino, Casino Gods, Sloty, Kassu, Spela, and more.

Are there any Pelaa Casino bonus and promo codes?

No. As we stated in our Pelaa Casino review, there are currently no Pelaa Casino bonus codes nor any promo codes. Instead, you simply have to make a deposit and meet the minimum requirements.

What promotions can I use at Pelaa Casino?

At the time of writing, Pelaa Casino is giving its users a choice of two welcome bonuses, one for traditional casino games and another that focuses on live casino games. Unfortunately, you can only claim one as a new user!

Is Pelaa UK licensed?

Yep! Like all other Genesis Global casino websites, Pelaa is licensed by the UK Gambling Commission, which means the website and its sister sites are all safe to play at.