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Casino Review

LeoVegas Review

LeoVegas is one of the UK’s most popular online casinos. The website, which was founded back in 2012, is known throughout the online gambling industry and has experienced success due to its huge game selection powered by leading software providers, excellent customer support, as well as its state-of-the-art mobile app. If you’re interested, continue reading our LeoVegas Casino review to discover more about the site.

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Welcome Bonus

New users who register at LeoVegas UK can claim one of two welcome packages; the casino welcome bonus or the live casino welcome bonus. The casino welcome bonus rewards all newly registered players with up to £400 in bonus funds across four deposit match bonuses. However, unlike most other welcome bonuses, LeoVegas runs a tier system which allows you to claim as little or as much as you’d like depending on how much you deposit. The tiers are:

  • Tier 1: Deposit £10 – £19, receive £10 and 10 spins
  • Tier 2: Deposit £20 – £49, receive £20 and 10 spins
  • Tier 3: Deposit £50 – £99, receive £100 and 25 spins
  • Tier 4: Deposit £100 or more, receive £100 and 25 spins

In addition, you’ll also receive a selection of LeoVegas free spins for each of the deposit bonuses. If you deposit under £50, you’ll receive 10 spins, deposit over £50 and you will receive 25 spins. However, the spins must be used on Book Of Dead and they expire after three business days. There are no wagering requirements on the LeoVegas free spins. What’s more, the welcome bonus must be wagered 35x within 30 days before anything can be withdrawn, and you must deposit a minimum of £10 to qualify for each of the bonuses.

Live Casino Welcome Bonus

If you’re someone who enjoys only playing live casino games, it may be worth claiming the LeoVegas live casino welcome bonus which consists of two deposit match bonuses. This bonus also follows a tier system so you can select how much you’d like to claim from LeoVegas UK. The tiers are:

  • Tier 1: Deposit £10 – £49, receive £10
  • Tier 2: Deposit £50 – £99, receive £50
  • Tier 3: Deposit £100 – £249, receive £100
  • Tier 4: Deposit £250 or more, receive £250

According to the terms and conditions, you must deposit a minimum of £10 to qualify for the promotion. What’s more, you must wager the bonus 75x within 30 days before anything can be withdrawn, and you only have 14 days to claim the bonuses following registration.

LeoVegas Casino: Everything You Need To Know

LeoVegas Casino offers players a wide collection of games, but that’s not just what the casino is famous for. The online casino also offers several generous bonuses and promotions, and it accepts various payment options. What’s more, the LeoVegas Casino site was designed with both mobile and desktop players in mind which means you can play on both desktop devices and on your smartphone.

LeoVegas UK has won numerous accolades for its good work, including Mobile Operator of the Year 2016, Best Gaming Operator of the Year 2013, Best Innovation Casino in 2013, and much more. Being a customer at LeoVegas comes with several exciting rewards.

The online casino possesses a valid license to operate in the United Kingdom (#39198), and it has partnered with various gambling charities and services to help promote responsible gambling. This includes GamSTOP, GamCare, and BeGambleAware.

LeoVegas Sports

Alongside its online casino, LeoVegas also runs its LeoVegas sportsbook where you can wager on sports games and events. Right now, the selection includes to football, tennis, chess, darts, surfing, trotting, WWE, greyhound racing, cricket, basketball, American football, boxing, handball, horse racing, motorsports, sumo, ice hockey, and snooker. You can also wager on political and entertainment-based events such as current elections, reality television shows, and even awards.

Welcome Bonus And Promotions

LeoVegas Sportsbook also offers its own separate welcome bonus to newly registered users. The bonus is a 100% profit boost to give you more wins. To claim the promotion, you’ll need to deposit £10 or more and claim the promotion in your account. After this, you’ll need to deposit £10 with minimum odds 1/1 and you will then be able to enjoy an additional £100 extra. However, users who deposit via Neteller or Skrill are not eligible for the promotion. Other promotions include weekly rewards, the best-guaranteed odds, and more.

Promotions and Bonuses

The Old LeoVegas Welcome Bonus – NO LONGER AVAILABLE

A great offer awaits you at LeoVegas. New customers can receive welcome bonuses of up to £700 on their first four deposits. Keep in mind that bonus money and spins are subject to certain terms and conditions. For starters, players must deposit a minimum of £10 for each bonus, to be eligible to claim the welcome bonuses.

Players will also have to wager their first four deposit bonuses 35X before they can withdraw them or any winnings gained from them. Not all customers are eligible for the welcome bonuses; so, take time to go through all the bonus terms and conditions before claiming any bonus promotions.

No Deposit Bonus

In addition to the welcome offers already explained in our LeoVegas Casino review, the site actually offers an additional bonus. The online casino is giving new players a LeoVegas no deposit bonus of 20 spins on Book Of Dead. According to the terms and conditions, you can claim the LeoVegas no deposit bonus by registering at the site and checking your available offers.

According to the terms and conditions, the spins must be used within seven days of being credited and winnings from the spins must be wagered 35x before anything can be withdrawn.

Promo Code

A new trend in the online casino industry now requires users to enter a special promo or bonus code when depositing in order to claim a bonus. At the time of writing, there is currently no LeoVegas Casino promo code nor any LeoVegas Casino bonus codes. This is great as it means you’re not required to search for these codes.

Other Promotions

At the time of writing, LeoVegas Casino does not currently run any additional welcome offers. While this can be disappointing, it’s important to remember that the site does run a VIP Club where you can claim additional rewards for long-term commitment.

VIP Club

LeoVegas Casino also runs a unique VIP Club where you can claim additional rewards and bonuses. Every user at the online casino is given a VIP bar which fills as you continue to play, wager, deposit, and withdraw money. Each month, LeoVegas Casino will hold a random prize raffle draw where one player from each group of LeoVegas VIP levels earns a bonus. The LeoVegas VIP groups are:

  • One: VIP levels 1 – 10
  • Two: VIP levels 11 – 20
  • Three: VIP levels 21 – 30
  • Four: VIP levels 31 – 40
  • Five: VIP levels 41 – 50
  • Six: VIP levels 51 – 60
  • Seven: VIP levels 61 – 70
  • Eight: VIP levels 80+
Please note that mobile casinos in the UK are no longer allowed to accept credit cards as per regulation by the UK Gambling Commission.

Payment Options

Deposits

LeoVegas Casino accepts most major payment options, allowing you to select your preferred payment method from various online casinos. The options at the time of writing include:

  • VISA/MasterCard: Available instantly
  • Skrill: Available instantly
  • Neteller: Available instantly
  • Apple Pay: Available instantly
  • PayPal: Available instantly
  • Trustly: Available instantly

According to LeoVegas Casino, there are no charges for depositing at an online casino, which is great, but you are required to deposit a minimum of £10.

Withdrawals

With the exception of Apple Pay, you can use all of the above payment options for withdrawals. However, the time it takes for the payment to reach you depends on the method used, for example:

  • VISA/MasterCard: Within five business days
  • Skrill: Almost instantly
  • Neteller: Almost instantly
  • Apple Pay: Almost instantly
  • PayPal: Almost instantly
  • Trustly: Almost instantly

The minimum withdrawal amount you must request is £20 and there’s a limit to how much you can withdraw at £4,000 a day and £20,000 a month. What’s more, there is a two-day pending period before payments are sent to you at LeoVegas UK and you will be charged a £3 fixed fee for every additional withdrawal exceeding the offered 3 withdrawals a month. Level 30 VIPs, however, have unlimited withdrawals.

Account Verification

Under rules from the UK Gambling Commission, anyone who registers at an online casino must verify their accounts. Until this is done, you will not be able to deposit money or play games at the online casino. To verify your account, you simply need to provide LeoVegas Casino with the following documents:

  • ID: Passport, driver’s license, and national ID card
  • Address: Recent utility bill, bank statement, tax letter, and credit card statement

In some cases, you may also be required to verify your payment method. This includes scanning or photographing your debit or credit card, or sending screenshots of your e-Wallet or bank accounts. Once the documents have been submitted to the customer support team, they will verify your account and you will finally be able to deposit money and play games.

Customer Support

LeoVegas Casino takes customer support seriously, giving users three methods of contact the support team. You can either launch the LeoVegas Casino live chat service, call +44 0808 1699 799, or email support-gb@leovegas.com. Alternatively, you can search through the LeoVegas Casino help centre to find information on whatever is troubling you.

Live Chat: Our Experience

When you open the LeoVegas live chat you are required to enter your name, email address, phone number, as well as a message. After launching the LeoVegas live chat service, we were forced to wait several minutes before an agent responded to us and welcomed us to the service. Throughout our chat, the agent was extremely friendly and helpful, going out of their way to find answers to our questions and provide us with the information that we needed.

Chats with other agents were somewhat mixed. Some of the LeoVegas agents were quick to respond to our questions and provided us with information, similarly to the first agent we spoke with. Others, however, took much longer to reply and continued to point us to the terms and conditions, which was frustrating.

Mobile-Friendliness

LeoVegas Casino is mobile-friendly and can be accessed through the LeoVegas mobile app or in-browser. The LeoVegas app can be downloaded through the Apple App Store and Google Play Store and allows you to play a selection of games, deposit and withdraw money, claim bonuses, and contact support.

However, downloading the LeoVegas app takes up storage space on your device. What’s more, only a small selection of games are included in the app and if you’d like to play new games you’ll be required to uninstall these games and install new ones, a time-consuming and frustrating process, which is why we always suggest you play in-browser.

Playing in-browser is done by loading up the online casino mobile website in your smartphone’s internet browser and then logging in. Once you’ve logged in, you’ll be given access to the entire site, allowing you to play most casino games, deposit and withdraw money, claim bonuses, and contact customer support.

However, it’s important to remember that older games developed with Flash player are generally incompatible with your smartphone device, which means they can only be accessed on desktop PCs or laptop devices.

Summary

LeoVegas Casino is hugely popular and after browsing through the online casino ourselves, we finally understand why. The site offers over 600 different casino games, as well as three welcome bonuses and a no deposit bonus credited for simply registering at the online casino. LeoVegas Casino accepts most major payment options, processes withdrawals quickly and does not charge you any fees for depositing or withdrawing money. On top of all that, LeoVegas Casino is also mobile-friendly, which means you can access the site whenever you’d like and can play either through the LeoVegas app or in-browser. 

If you’ve read through our LeoVegas Casino review and believe you’d like to try the online casino out, why not sign up and try it yourself? Don’t just take our word for it; visit the site, have fun, and see if you win big.

Frequently Asked Questions

How do I access the LeoVegas login?

You can access the LeoVegas login by loading up the LeoVegas Casino or LeoVegas Sports site. After this, you’ll need to enter the email address used to sign up along with the password created at registration. Simply click the ‘Log in’ button and you will successfully go through the LeoVegas login process. That’s it!

What happened to the LeoVegas 50 free spins offer?

Unfortunately, LeoVegas Casino is no longer offering the LeoVegas 50 free spins offer. It’s unknown why the online casino scrapped the bonus, but right now the site only offers users £400 in bonuses and 20 no deposit free spins. Find out more by reading our LeoVegas Casino review.

Where can I download the LeoVegas app?

You can download the LeoVegas app both from the Google Play and Apple App Stores. Both offer a small selection of games but provide you with access to the site to deposit and withdraw money, claim promotions, and contact support. But read our LeoVegas Casino review to discover why we believe you should play in-browser.