Pink Casino Review

Pink Casino is a female-targeted online casino owned by LeoVegas Gaming PLC. Launched in 2012 and licensed by the UK Gambling Commission (License #39198), the self-proclaimed “leading UK online casino for ladies” offers an upbeat gambling environment where players can entertain themselves with over 300 casino games.

Welcome Bonus

To thank its new players for signing up, Pink Casino offers all newly registered customers a rewarding welcome package. Joining Pink Casino means you’re eligible for its first deposit bonus consisting of a 100% match of up to £50. According to the terms and conditions, however, the bonus money must be wagered 40x within 30 days before you are allowed to cash out, and your maximum single bet placed using bonus funds will be capped at £5.

Pink Casino: Everything You Need To Know

As already mentioned, Pink Casino offers a wide collection of games including slots, bingo, table and live dealer games. The casino site is also known for its attractive no deposit bonus as well as its rewarding VIP Club. What’s more, the site possesses a valid license from the UK Gambling Commission (#39198) and it has partnered with software providers such as BeGambleAware, GamSTOP, GamCare and Epic Risk Management to promote responsible gambling and protect those at risk.

Promotions and Bonuses

No Deposit Bonus

Another component of Pink Casino’s welcome package is the £10 no deposit bonus. No deposit bonuses are becoming increasingly popular among online casinos lately, so it’s not surprising that you can claim a £10 Pink Casino no deposit bonus.

To claim the Pink Casino no deposit bonus, you’ll simply need to register at the online casino and register a VISA or MasterCard debit or credit card. Once you’ve done this, the £10 Pink Casino no deposit bonus will be credited to your account. However, the bonus is subject to a 99x wagering requirement and the bonus expires within seven days after it is credited to your account.

Promo Code

A new trend in the online casino industry now requires customers to enter a special promo code or bonus code when depositing in order to successfully claim a promotion. However, there is currently no Pink Casino promo code nor a Pink Casino bonus code. This means that claiming promotions at Pink Casino is much easier since you don’t have to search for any promo codes.

Other Promotions

Alongside its generous welcome bonuses, Pink Casino also runs several other promotions. This includes a chance to win 10 spins each week by opting-in to the promotion every week and depositing and wagering £20 on any slots. Other promotions include the chance to win 10 free spins on the slow of the week by staking £20 on Dragon’s Luck MegaWays.

However, it’s important to remember that most of these promotions are only available for a limited time so it’s a good idea to check back as often as you can to avoid missing out on any good promotions.

VIP Club

One of Pink Casino’s most highlighting features is the exclusive VIP Club, where loyal players are pampered with monthly wager-free bonuses, reload bonuses, exclusive deposit matches and cashback. Players who deposit and play regularly will be invited to join the VIP Club. Your VIP membership is subject to a source of income check to make sure you can afford to play regularly.

Unfortunately, Pink Casino is no longer offering its VIP club. Instead, the online casino has come up with its highly acclaimed VIP Bingo Room.

VIP Bingo Room

Pink Casino now runs a VIP Bingo Room where players who have staked £30 or more on bingo in the last week can join. The VIP Bingo Room runs exclusive bingo games where users can various prizes including cash prizes of up to £100 and more. Games in the VIP Bingo Room take place between certain hours on Tuesdays and Wednesdays each week so it’s important to check so you know exactly when you can play.

Payment Options

Deposits

Unlike most modern-day online casinos, Pink Casino currently only offers two popular payment options, VISA and MasterCard debit and credit cards or PayPal. While this severely limits the choices you have to deposit, it means the casino can focus on processing these payments much faster.

According to the terms and conditions, deposited funds will be instantly visible in your casino account but you must deposit a minimum of £10.

Withdrawal Time

You can use both VISA and MasterCard credit and debit cards, and PayPal for withdrawals at Pink Casino. However, the time it takes for these payments to reach you differs. For example, payments via debit and credit cards can take between two to five business days before the money reaches you while payments made via PayPal are usually instant.

It’s also important to note that Pink Casino users will have to wait two business days before the money is sent to your account. During this time, the online casino processes the payment during which you can cancel or reverse the withdrawal.

Account Verification

Before Pink Casino starts processing your withdrawal requests, they will verify your identity for security reasons. Players will be informed of the verification process by email. Pink Casino will request a proof of age and address, and when necessary, copies of the front of the player’s credit/debit card and bank statement.

You can submit copies of your driving licence, passport, birth certificate, NHS letters that contain your date of birth or ID cards as proof of age. As for proof of address, Pink Casino accepts copies of your utility bills, NHS letters, wage slips or bank statements that are no more than nine months old.

Players can upload the required documents via Pink Casino’s document uploader, email them to verifications@pinkcasino.co.uk or submit them via the live chat service. It generally takes up to 48 hours for Pink Casino to complete the verification process, so remember to add those hours to your withdrawal time.

Under rules from the UK Gambling Commission, anyone who registers at an online casino must immediately verify their account before they can deposit or play games. Please follow the above steps to verify your account at Pink Casino and start playing

Customer Support

To provide players with the ultimate support whenever they encounter problems, Pink Casino offers several contact methods for customers to get in touch. You can either email the support team on support@pinkcasino.co.uk or you can fill in and submit the online contact form. Alternatively, you can speak to customer service agents via the live chat service which can be accessed by clicking the ‘Help’ button at the bottom right-hand corner of the site.

Live Chat: Our Experience

When we launched the Pink Casino live chat service, we were asked to enter our name, email address and a message to send to the support agent. After filling all of this in and starting the chat, we were instantly greeted by a customer support agent who welcomed us to the service and immediately answered our question. Throughout the chat, we found that the agent was friendly and helpful, answering all of our questions and providing us with the information we needed to solve any problems or issues.

Other agents we spoke to offered a similar level of experience. Ultimately, we found that the live chat service saved us plenty of time trying to find answers to our questions or problems. What’s more, the service is available 24/7, which we consider a huge bonus. Because of this, we recommend using Pink Casino’s live chat support whenever you run into a problem when playing at the casino site.

Mobile-Friendliness

Exciting news: Pink Casino is launching a brand new mobile casino app at the end of February 2019! We haven’t been informed of the exact launch day yet, but the app will be available on the Google Play and Apple App Store once it is released. The mobile app will feature the same games as its desktop counterpart, except that the games will be fully mobile-optimised. Remember to check out the mobile app for a flawless on-the-go gambling experience!

At the time of writing, mobile gamers can play at Pink Casino in-browser, our mobile preference. This is done by loading the Pink Casino mobile site in your smartphone’s internet browser and then logging in or signing up. Once you’ve done this, you’ll be able to claim bonuses and promotions, play most mobile-friendly games, deposit and withdraw money, and contact the site’s support team.

However, it’s important to remember that older games built with Flash player are not compatible with most smartphone devices. This means that you will not be able to access these games since they can only be opened on desktop computers or laptops.

Sister Sites

Pink Casino is owned by LeoVegas Gaming, a casino operator that owns several other gambling sites including LeoVegas Casino. This means that the Pink Casino sister sites are 21.co.uk, Castle Jackpot, Slot Mob, Slot Boss, UK Casino, LeoVegas Casino, Crown Bingo and many more. If you enjoy playing here, we suggest you try playing at Pink Casino sister sites Slot Mob and LeoVegas Casino, both of which offer a great selection of games as well as numerous bonuses and promotions.

Summary

Although Pink Casino positions itself as a casino site designed for ladies, we feel that it is suitable for players of all genders. Its decent variety of games will keep any gambler satisfied regardless of their gender. Together with its helpful 24/7 customer service and soon-available mobile app, players are guaranteed an enjoyable gaming experience at Pink Casino.

Nevertheless, there is still a lot of room for improvement. The online casino only accepts two payment methods, which is quite limited. The table game collection is pretty small, offering only eight games so it may not be good enough for seasoned table game players. Lastly, the wagering requirements are a bit steep compared to those of other casino sites. The £10 free money that requires no deposits, in particular, has quite a harsh 99x wagering requirement. As more online casinos are offering realistic bonuses to entice players, we hope Pink Casino addresses this in the coming months.

Despite this, we believe that Pink Casino is a great site to register and play at. If you’ve read our Pink Casino review and are interested in learning more, why not try the online casino out yourself?