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Casino Review

Jambo Casino Review

Jambo Casino is an online casino that launched in December 2019. The website offers a great selection of games from several leading software providers and is known for providing players with regular bonuses and promotions. Discover more by reading our Jambo Casino review.

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Welcome Bonus

New customers who register at Jambo Casino can claim a 100% match bonus of up to £50 plus 25 spins on Starburst and Fruity Friends. According to the terms and conditions, a minimum £20 deposit is required to qualify for the promotion. What’s more, winnings made from the spins and the deposit bonus must be wagered 35x within 21 days before anything can be withdrawn.

Jambo Casino: Everything You Need To Know

Jambo Casino is operated by Aspire Global Internationa Limited and is regulated by the Malta Gaming Authority and possesses a valid license from the UK Gambling Commission (#39483). The site provides you with games including video slots, table games, live casino, jackpots, and scratchcards, and runs several exciting promotions for both new and regular customers.

What’s more, Jambo Casino has partnered with several gambling charities and services to promote responsible gambling. They include GamSTOP, BeGambleAware, and Problem Gambling Support, all of which are there to help you when you need it most.

Promotions And Bonuses

No Deposit Bonus And Free Spins

Lots of online casinos now give new customers a no deposit bonus of funds or free spins for registering with their website. Unfortunately, this site does not. Right now, there is no Jambo Casino no deposit bonus since all promotions available on the site require a deposit of £10 or more. While this can be upsetting, the site does offer several other promotions for players.

Promo Code

Many casinos now require users to enter a bonus code or promo code when depositing in order to claim a bonus. Fortunately for you, there is no Jambo Casino bonus code nor any Jambo Casino promo codes, which means you do not need to search for special codes to claim bonuses at the online casino.

Other Promotions

Alongside the welcome bonus, Jambo Casino gives players a chance to play select slots for free on Sundays. Customers who have made a deposit within the previous 14 days will be given a selection of slots on a specific game every Sunday. However, the spins expire after 24 hours and all winnings made from the spins must be wagered 50x before anything can be withdrawn. In addition to this, Jambo Casino also provides VIP members with a monthly cashback bonus which is credited on the third Monday.

VIP Club

Jambo Casino also runs a VIP Club consisting of seven VIP levels which you can level-up through by collecting VIP Points. Each level offers new and unique rewards to customers, including bonuses and more. The different VIP levels and the points required to reach them are:

  • New Member: Zero VIP Points needed
  • Bronze: 10 VIP Points needed
  • Silver: 60 VIP Points needed
  • Gold: 350 VIP Points needed
  • Platinum: 1,000 VIP Points needed
  • Premium: By invitation only
  • Prestige: By invitation only

The additional benefits you can claim include free spins, faster withdrawals, a birthday bonus, higher deposit and withdrawal limits, personalised offers, a personal account manager, and monthly cashback bonuses.

Please note that mobile casinos in the UK are no longer allowed to accept credit cards as per regulation by the UK Gambling Commission.

Payment Options

Deposit

One of the benefits of playing at an online casino operated by Aspire Global is that the site accepts most major payment methods. This allows you to deposit money using your preferred payment option. At Jambo Casino they include:

  • VISA/MasterCard: Available instantly
  • Skrill: Available instantly
  • Neteller: Available instantly
  • PayPal: Available instantly
  • Paysafecard: Available instantly
  • Wire Transfer: Available instantly

There are no fees for depositing money into your Jambo Casino account, which is great.

Withdrawal

For withdrawals, you can use all of the above payment options except Paysafecard. However, it’s important to note that the time it takes for you to receive this payment depends on the method used, take a look below for more details:

  • VISA/MasterCard: Within six to eight business days
  • Skrill: Almost instantly
  • Neteller: Almost instantly
  • PayPal: Almost instantly
  • Wire Transfer: Within six to eight business days

Like with its deposits, there are no fees for requesting a withdrawal. However, Jambo Casino warns that some banks and payment providers may charge fees themselves.

Account Verification

Under rules from the UK Gambling Commission, anyone who registers at an online casino must verify their accounts. Until this is done, you will not be able to deposit money into your account or play casino games. To verify your account, you will need to provide Jambo Casino with the following documents:

  • ID: Passport or driver’s license
  • Address: A recent utility bill or bank statement

In some cases, you may also be required to provide proof of payment. This can include scans of your debit or credit card, or screenshots of your bank or e-Wallet accounts. To submit documentation, all you need to do is navigate to your account and click the ‘Documents Upload’ button. You can then upload six documents at a time. Once the Jambo Casino support team has verified your account, you will be free to deposit and play games.

Customer Support

Jambo Casino takes its customer support services seriously by providing customers with various methods. Anyone who encounters a bug or a problem can contact the support team by emailing them through a form on the website, calling 02033 189 367, or launching the Jambo Casino live chat service any day between 6 Am and 11 PM.

Live Chat: Our Experience

When we opened the Jambo Casino live chat service we were asked to select a reason we needed assistance from a drop-down list. After selecting a reason, the live chat service launched and we were instantly greeted by a customer support agent who asked us to verify our details. After informing the agent that we were not yet registered, they proceeded to answer our question. Throughout the chat, we found that the agent was quick to respond to our messages and questions and went out of their way to help us solve an issue we were having the website in which one promotion page would appear in Spanish.

Other agents we spoke to through the Jambo live chat all offered a similar level of service. However, some agents were faster at responding than others, and many of them enjoyed directing us to the terms and conditions and various pages across the website. If you do run into a problem when playing at Jambo Casino, we suggest you try launching the service and chatting with the agents.

Mobile-Friendliness

As a brand new online casino, Jambo Casino is mobile-friendly. Since there is no Jambo Casino mobile app, however, you are required to play in-browser. This is done by loading up the Jambo Casino mobile website and then logging in or registering. Once you’ve done that, you will have access to the entire website’s collection of games, will be able to deposit and withdraw money, claim promotions, and contact the customer support team.

However, it’s important to note that older games developed with Flash player may not be compatible with your smartphone device. These games can usually only be played on desktop PCs or laptop devices.

Summary

Jambo Casino is a great online casino. The site offers a giant collection of games, as well as numerous promotions and bonuses. If that isn’t enough, the VIP Club allows you to claim additional benefits including more bonuses, higher withdrawal limits, as well as free spins and more. However, we understand that many users will be disappointed that the online casino doesn’t offer a mobile casino app and that it lacks in the promotions and bonuses available.

Regardless, we believe that Jambo Casino is well worth registering at, purely for the huge selection of games available. If you’ve read our Jambo Casino review and agree, why not register today and try it out yourself?

Frequently Asked Questions

Why should I register at Jambo Casino?

Jambo Casino is giving away a generous welcome bonus to all new customers and offers a gigantic collection of casino games from slots and table games to live casino and scratchcards. Everything you could ever want and need can be found right here.

Who operates Jambo Casino?

As mentioned in our review, Jambo Casino is operated by Aspire Global Limited, a firm which owns several other online casinos. If you’d like to discover its sister sites, just out our full Jambo Casino review.

Is there a Jambo Casino no deposit bonus?

Unfortunately, there is no Jambo Casino no deposit bonus right now. The online casino currently only offers a welcome bonus that requires a minimum deposit of £10. To find out more, read our Jambo Casino review.