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Jackpot Paradise

Jackpot Paradise Review

Jackpot Paradise is an online casino licensed by the UK Gambling Commission and the Malta Gaming Authority. The casino was established in 2012 to provide high-quality entertainment to people who enjoy gambling while giving them a safe, fun, regulated and secure place to do so.

The casino focuses on providing users with excellent customer support, a great selection of casino games as well as numerous promotions and bonuses. In addition, Jackpot Paradise offers players a special VIP Rewards Programme in which users can earn VIP points for every wager made at the casino.

Owned by ProgressPlay, Jackpot Paradise possesses a valid license from the UK Gambling Commission (#39335) and the site has partnered up with gambling charities and services such as GamSTOP, BeGambleAware and GamCare to promote responsible gambling. If you’d like to know more about the site, continue reading our Jackpot Paradise review.

Claim up to £200 at Jackpot Paradise

Pros & Cons

  • A mobile-friendly website
  • Offers regular promotions
  • Large selection of slot games
  • No Jackpot Paradise mobile app
  • Payouts can be a little slow
  • Lack of table and live games

New 2019 Welcome Bonus

Jackpot Paradise is offering a revamped welcome bonus to its newly registered customers. Anyone who registers at Jackpot Paradise can claim a 100% match deposit of up to £100. According to the terms and conditions, you must wager the £200 bonus 50x in 30 days before you can withdraw it, and users who deposit via Skrill are not eligible for the promotion.

The Old Welcome Bonus

This welcome package is no longer available

Like most other online casinos, Jackpot Paradise is giving away a welcome bonus, but Jackpot Paradise’s is far more generous than most other online casinos. Upon registering with the casino, you are offered a welcome bonus of up to £800 in funds. This can be claimed across the following three deposits:

  • A 100% bonus match of up to £200 on your first deposit
  • A 50% bonus of up to £300 on your second deposit
  • A 100% deposit of up to £300 on your third deposit

In total, you can claim up to £800 in bonus money by depositing the maximum amount. Now, that’s a lot of money to play with. According to the terms and conditions, however, the bonus funds must be wagered 50x within 30 days before anything can be withdrawn. It’s also important to note that users who deposit via Skrill are not eligible for the welcome package.

Games Selection

To provide you with its huge collection of casino games and slots, Jackpot Paradise has partnered up with several leading game providers. This includes Microgaming, ELK Studios, Iron Dog Studios, Lightning Box, Core Gaming, Blueprint Gaming, Gameslab, Scientific Games, Quickspin, Rabcat, 2By2 Gaming, Playson, Eyecon, Big Time Gaming, Magnet, Triple Edge Studios, NetEnt, NextGen Gaming, 1X2 Gaming, Thunderkick, Chance Interactive, Bet Digital.

Other game providers include Gamevy, Extreme Live Gaming, Genesis Gaming, Skillzz Games, Games Warehouse, Inspired Gaming, Tom Horn, Fortune Factory, Foxium, Crazy Tooth Studios, Switch Studios, Genii, Play’n GO, Evolution Gaming, Slingshot Studios, Leap Gaming, Wazdan, Evolution Gaming and many more.

This huge range of game providers means you’ll have a wider variety of games to play, each with their own features, visuals and gameplay mechanics. What’s more, the above providers regularly release new slots so there’s always a reason to check back!

NetEnt Logo
Evolution Gaming Logo
Microgaming Logo
NYX Gaming Logo
Elk Gaming Logo
Quickspin Logo
Rabcat Logo
Playson Logo
Big Time Gaming Logo
1x2 Gaming Logo
Thunderkick Logo
Play'n Go Logo

Game Selection

Slots

As mentioned, Jackpot Paradise works with a dozen different casino providers to offer a large catalogue of games. Players who successfully register will have access to some of the most popular slots including Thunderstruck II, Champions Of Valhalla, Respin Circus, Sherlock Of London, Cash O Matic, Pets Go Wild, Halloween Grand Spinn, Arcane Reel Chaos, Bear Money, Who Wants To Be A Millionaire MegaWays, I Am The Law, Vlad’s Castle, Emerald Smash, Faerie Nights, The Great Albini, Don John’s Peppers, Geisha’s Fan, Diamond Mine, Robin Of Sherwood, Witchcraft Academy and so many more.

Along with its selection of video slots, Jackpot Paradise also offers a wide variety of jackpot games including Mega Moolah, Fluffy Favourites Jackpot, Chilli Gold, Divine Fortune, Shopping Spree Jackpot, Cash Splash, Temple Of Iris Jackpots, Sugar Train Jackpot, 99time Jackpot and much more.

What’s even more exciting about Jackpot Paradise casino is that it also features several ‘touch’ variations of slot games which means they’ve been optimised to work better on your touch-screen smartphone devices.

Table Games

If that isn’t enough for you, players can also take a gamble at some traditional casino table games. The games offered at Jackpot Paradise includes 100/1 Roulette, Premier Blackjack, 3D European Roulette, Baccarat, Multi-Wheel Roulette, Vegas Strip Gold Series, Six Shooter, Roulette Master, Spanish Blackjack Gold Series, Odd One In, Blackjack Pro Monte Carlo Single Hand, French Roulette and so many more. There are also several different and unique variations too such as the Mike Tyson Roulette game which features gameplay commentary from the boxer himself.

Live Casino

If that isn’t enough for you, Jackpot Paradise also offers a selection of live casino games. Players can have an authentic and personalised casino experience by playing live casino games where real dealers are streamed straight to them. Some of the live casino games offered at Jackpot Paradise include Roulette, Blackjack, Baccarat, VIP Roulette, Three Card Poker, Speed Baccarat, Blackjack High Roller Standard, Auto Roulette, Baccarat Control Squeeze, Blackjack VIP, American Roulette, Dragon Tiger and several others.

Scratchcards

The fun doesn’t end there as Jackpot Paradise also offers a nice collection of scratchcard and instant win games. The games offered here are much more simple and relaxed than the others and includes Nerves Of Steal, Sunset Delight, Beehive Bedlam Reactors, Germinator, Jackpot 3X3, Epic Gems, Diamond Real, 7Up!, Enchanted Woods and Mega Money Rush.

Most of Jackpot Paradise’s online games have an RTP (Return to Player) rate of between 95 and 98% which is in line with what most other online casinos offer. If users want to take a look at the RTP rate of a game they want to play, they can visit Jackpot Paradise’s website as the casino has published the rates on their website for full transparency.

Promotions And Bonuses

No Deposit Bonus And Free Spins

Numerous online casinos have begun offering new customers no deposit bonuses. These promotions, which have become hugely popular in recent months, do not require deposits and are either awarded as free spins or bonus funds. However, there is no Jackpot Paradise no deposit bonus as all promotions require a deposit of at least £10.

Promo Code

Online casinos sometimes now require users to enter a promo code or bonus code when depositing in order to successfully claim a bonus. There are Jackpot Paradise promo codes, however, these special codes can be found on promotional pages, the terms and conditions and on promotional emails or messages.

Other Promotions

Jackpot Paradise also runs several other bonuses and promotions. Throughout August Jackpot Paradise casino is running three additional deposit bonuses, allowing you to claim up to £500 and 120 spins across three different slots. According to the terms and conditions, each bonus (There are four) can be claimed three times each over the month but funds and winnings from spins must be wagered 50x before anything can be withdrawn.

Another current promotion is the weekly surprise where users who have deposited in the last two weeks receive a special weekly bonus or prize. On Wednesdays, you can claim a selection of free spins on selected games but like all other promotions, the winnings from spins must be wagered 50x. In addition, Jackpot Paradise is also giving users a 15% cashback bonus every weekend.

VIP Club

Jackpot Paradise Casino also runs a VIP Club where users can receive additional benefits. The program consists of five different VIP Levels and new users are automatically enrolled into the first level, Newbie. To level up, you will need to collect VIP Points which are earned by depositing, wagering and playing at Jackpot Paradise Casino.

For every £16 you wager, you receive one VIP Point. To reach a new level and remain on your current VIP Level, you’ll need to maintain a monthly number of VIP Points as stated below:

  • Bronze: 0 VIP Points required
  • Silver: 500+ VIP Points required
  • Gold: 1,000+ VIP Points required
  • Platinum: 5,000+ VIP Points required
  • Diamond: 10,000+ VIP Points required

Benefits of joining the VIP Club include VIP customer support, birthday gifts, VIP telephone support, a personalised account manager, an anniversary bonus and personalised gifts. In addition, you can convert VIP Points into cash but are capped at the maximum number you can convert per day. This rate increases the higher your VIP Level.

Payment Options

Deposits

As mentioned, Jackpot Paradise offers several different payment options to suit everyone’s needs allowing you to deposit in your preferred payment method! At the time of writing, you can deposit via:

  • VISA/MasterCard: Available instantly
  • PayViaPhone: Available instantly
  • Paysafecard: Available instantly
  • PayPal: Available instantly
  • Neteller: Available instantly
  • Skrill: Available instantly
  • Trustly: Available instantly
  • Bank Transfer: Available instantly

Each payment method supports a range of currencies including pounds, dollars, Euros and Swedish krona. While most deposit methods are compeltely free, users who choose to deposit via PayViaPhone will be charged a 15% processing fee which is deducted from the total deposit amount.

Withdrawals

With the exception of PayViaPhone and Paysafecard, you can use the same methods for withdrawing money, but the transaction times can take up to several business days to complete. Take a look below for more information on payout timeframes:

  • VISA/MasterCard: Within three to seven business days
  • PayPal: Within three to seven business days
  • Neteller: Within one business day
  • Skrill: Within one business day
  • Trustly: Within three business days
  • Bank Transfer: Between four to ten business days

Once requested, all withdrawals will be held in a pending period for up to four days but are usually processed much faster. In addition, all withdrawals face a £2.50 processing charge.

Account Verification

The UK Gambling Commission now requires all new players to instantly verify their accounts following registration. To do this, you’ll need to provide Jackpot Paradise with documents that verify your age, address and sometimes your payment method. The documents accepted include:

  • ID: Passport, birth certificate, citizenship card or driver’s license
  • Address: Recent utility bill or bank statement or an official government letter
  • Payment: Copies of your debit or credit cards or screenshots of your bank or e-Wallet accounts

Customer Support

We’ve already stated that Jackpot Paradise likes to put the customer first, so it’s no surprise that they offer some of the best customer support available. In fact, the casino has a special 24/7 live chat service you can use whenever you encounter a problem.

If users dislike live chat, they can always take advantage of Jackpot Paradise’s email feature, which requires you to fill out a contact form. To do this, you are asked to select the subject of their enquiry, provide you email address and type out your question or comment to the customer service team. Jackpot Paradise states that it will try to respond to customer emails within 24 hours but encourages you to use the live chat feature for more urgent matters.

Live Chat: Our Experience

When we launched the Jackpot Paradise live chat service, we were instantly greeted by a support agent. We found that the agents were incredibly friendly and welcoming and helped answer all of our questions. They were also incredibly fast at replying, which you don’t experience much!

If you do run into a problem when playing at Jackpot Paradise, we suggest you launch the live chat service. You’ll receive help and support directly from a support agent and they will go out of their way to help answer all of your questions and resolve any issues you’re currently facing.

Mobile-Friendliness

Although there’s no Jackpot Paradise mobile app, the online casino is mobile-friendly. Users who are always moving and want to play can do so in-browser. This is done by loading up the Jackpot Paradise mobile site in your smartphone browser and logging in or registering. That’s it! Once you’ve in, you’ll have access to most games featured on the desktop website and will be able to deposit and withdraw money, claim promotions and bonuses, contact customer support and play games.

However, we believe it’s important to let you know that older games built with Flash player are incompatible with most smartphone devices now. This means that these older games may not work on your device and can only be accessed on desktop computers or laptops.

Sister Sites

Jackpot Paradise casino is owned by ProgressPlay Limited, a casino operator which owns several other casino sites. This means that the Jackpot Paradise slots are Casimpo, Dazzle Casino, Fruity King, Winsome Casino, Vegas Paradise, Golden Palace, Raw Casino and several more.

If you enjoy playing here, we suggest you try out Jackpot Paradise sister sites Vegas Paradise, Dazzle Casino and Casimpo. They all offer a great collection of casino games as well as numerous promotions and bonuses.

Summary

Jackpot Paradise is one of the more modern-looking casinos available today. The site, which is completely mobile-friendly, offers you a great collection of online slots as well as several promotions and bonuses. Jackpot Paradise has worked hard to provide you with a unique and fun experience that can’t be found elsewhere, particularly focusing on customer support which makes it one of the rare casinos to actually look after customers once registered.

Some users may be put off with the withdrawal fees and somewhat long payout times. In addition, many people will be disappointed that Jackpot Paradise forces its users to play in-browser due to the lack of a Jackpot Paradise mobile app. If that doesn’t bother you, however, why not register today and give the casino a try?

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