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Casino Review

Jackpot Paradise Casino

Jackpot Paradise is an online casino that is hugely popular in the UK thanks to its wide selection of games and promotions. If you’d like to know more about the site, continue reading our Jackpot Paradise review.

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New 2020 Welcome Bonus

Jackpot Paradise is offering a revamped welcome bonus to its newly registered customers. Anyone who registers at Jackpot Paradise can claim a 100% match deposit of up to £200. According to the terms and conditions, you must wager the £200 bonus 50x in 30 days before you can withdraw it, and users who deposit via Skrill are not eligible for the promotion.

Jackpot Paradise Casino: Everything You Need To Know

Jackpot Paradise, which launched in 2012, is licensed by the UK Gambling Commission and the Malta Gaming Authority. The casino offers users excellent customer support, a great selection of casino games as well as numerous promotions and bonuses. In addition, Jackpot Paradise, which is owned by ProgressPlay, possesses a valid license from the UK Gambling Commission (#39335) and the site has partnered up with gambling charities and services such as GamSTOP, BeGambleAware and GamCare to promote responsible gambling.

Promotions and Bonuses

No Deposit Bonus and Jackpot Paradise Free Spins

Numerous online casinos have begun offering new customers no deposit bonuses. These promotions, which have become hugely popular in recent months, do not require deposits and are either awarded as free spins or bonus funds. However, there is no Jackpot Paradise no deposit bonus as all promotions require a deposit of at least £10.

Jackpot Paradise Promo Code

Online casinos sometimes now require users to enter a promo code or bonus code when depositing in order to successfully claim a bonus. There are Jackpot Paradise promo codes, however, these special codes can be found on promotional pages, the terms and conditions and on promotional emails or messages.

Other Promotions

Jackpot Paradise also runs several other bonuses and promotions, most of which are available for only a limited time or change regularly. Some of the current bonuses a month-long promotion where you can claim a £500 bonus plus 120 spins throughout April 2020 across four deposit bonuses. Other promotions include a chance to claim two identical bonuses between Monday and Thursday each week, a chance to claim another bonus on midweek, a chance to claim a Wednesday win boost, as well as cashback bonuses for weekend losses, and more.

VIP Club

Jackpot Paradise Casino also runs a VIP Club where users can receive additional benefits. The program consists of five different VIP Levels; Bronze, Silver, Gold, Platinum, and Diamond. New users are automatically enrolled into the first level and to level up, you will need to collect VIP Points which are earned by depositing, wagering and playing at Jackpot Paradise Casino.

For every £16 you wager, you receive one VIP Point. To reach a new level and remain on your current VIP Level, you’ll need to maintain a monthly number of VIP Points as stated below:

  • Bronze: 0 VIP Points required
  • Silver: 500+ VIP Points required
  • Gold: 1,000+ VIP Points required
  • Platinum: 5,000+ VIP Points required
  • Diamond: 10,000+ VIP Points required

Benefits of joining the VIP Club include VIP customer support, birthday gifts, VIP telephone support, a personalised account manager, an anniversary bonus and personalised gifts. In addition, you can convert VIP Points into cash but are capped at the maximum number you can convert per day. This rate increases the higher your VIP Level.

Please note that mobile casinos in the UK are no longer allowed to accept credit cards as per regulation by the UK Gambling Commission.

Payment Options

Jackpot Paradise Deposits

As mentioned, Jackpot Paradise offers several different payment options to suit everyone’s needs allowing you to deposit in your preferred payment method! At the time of writing, you can deposit via:

  • VISA/MasterCard: Available instantly
  • PayViaPhone: Available instantly
  • Paysafecard: Available instantly
  • PayPal: Available instantly
  • Neteller: Available instantly
  • Skrill: Available instantly
  • Bank Transfer: Available instantly

Each payment method supports a range of currencies including pounds, dollars, Euros and Swedish krona. While most deposit methods are completely free, users who choose to deposit via PayViaPhone will be charged a 15% processing fee which is deducted from the total deposit amount.

Jackpot Paradise Withdrawals

With the exception of PayViaPhone and Paysafecard, you can use the same methods for withdrawing money, but the transaction times can take up to several business days to complete. Take a look below for more information on payout timeframes:

  • VISA/MasterCard: Within three to seven business days
  • PayPal: Within three to seven business days
  • Neteller: Within one business day
  • Skrill: Within one business day
  • Bank Transfer: Between four to ten business days

Once requested, all withdrawals will be held in a pending period for up to four days but are usually processed much faster. In addition, all withdrawals face a £2.50 processing charge.

Account Verification

The UK Gambling Commission now requires all new players to instantly verify their accounts following registration. To do this, you’ll need to provide Jackpot Paradise with documents that verify your age, address and sometimes your payment method. The documents accepted include:

  • ID: Passport, birth certificate, citizenship card or driver’s license
  • Address: Recent utility bill or bank statement or an official government letter
  • Payment: Copies of your debit or credit cards or screenshots of your bank or e-Wallet accounts

Customer Support

We’ve already stated that Jackpot Paradise likes to put the customer first, so it’s no surprise that they offer some of the best customer support available. In fact, the casino has a special 24/7 live chat service you can use whenever you encounter a problem.

If users dislike live chat, they can always take advantage of Jackpot Paradise’s email feature, which requires you to fill out a contact form. To do this, you are asked to select the subject of their enquiry, provide you email address and type out your question or comment to the customer service team. Jackpot Paradise states that it will try to respond to customer emails within 24 hours but encourages you to use the live chat feature for more urgent matters.

Jackpot Paradise Live Chat: Our Experience

When we launched the Jackpot Paradise live chat service, we were instantly greeted by a support agent. We found that the agents were incredibly friendly and welcoming and helped answer all of our questions. They were also incredibly fast at replying, which you don’t experience much!

If you do run into a problem when playing at Jackpot Paradise, we suggest you launch the live chat service. You’ll receive help and support directly from a support agent and they will go out of their way to help answer all of your questions and resolve any issues you’re currently facing.

Jackpot Paradise Mobile Casino

Although there’s no Jackpot Paradise mobile app, the online casino is mobile-friendly. Users who are always moving and want to play can do so in-browser. This is done by loading up the Jackpot Paradise mobile site in your smartphone browser and logging in or registering. That’s it! Once you’ve in, you’ll have access to most games featured on the desktop website and will be able to deposit and withdraw money, claim promotions and bonuses, contact customer support and play games.

However, we believe it’s important to let you know that older games built with Flash player are incompatible with most smartphone devices now. This means that these older games may not work on your device and can only be accessed on desktop computers or laptops.

Final Thoughts

Jackpot Paradise is one of the more modern-looking casinos available today. The site, which is completely mobile-friendly, offers you a great collection of online slots as well as several promotions and bonuses. Jackpot Paradise has worked hard to provide you with a unique and fun experience that can’t be found elsewhere, particularly focusing on customer support which makes it one of the rare casinos to actually look after customers once registered.

Some users may be put off with the withdrawal fees and somewhat long payout times. In addition, many people will be disappointed that Jackpot Paradise forces its users to play in-browser due to the lack of a Jackpot Paradise mobile app. If that doesn’t bother you, however, why not register today and give the casino a try?

Frequently Asked Questions

Is there a Jackpot Paradise free spins bonus?

Unfortunately, there is no Jackpot Paradise free spins bonus. Although this can be disappointing, the website does offer a large selection of promotions for you to enjoy.

Can I claim a Jackpot Paradise Casino no deposit bonus?

No, sorry. At the time of writing, there is no Jackpot Paradise Casino no deposit bonus. The only promotions currently offered at the online casino require deposits. If you are interested, they’re worth checking out by reading our review or visiting the Jackpot Paradise Casino website.

Is Jackpot Paradise one of the best PayPal Casinos?

One of the reasons Jackpot Paradise is frequently named the best PayPal casino site is because it offers a huge collection of games, provides players with dozens of promotions, and has an all-around great reputation. If you’re interested in learning more about the best PayPal casino sites, click here.

What is Dunder Casino?

Dunder Casino is an online casino operated by MT SecureTrade Limited. The site is very popular in the UK for various reasons and many people who enjoy playing at Jackpot Paradise tend to also enjoy playing at Dunder Casino. If you’d like to know more, just check out our Dunder Casino review.

Is Vegas Paradise a Jackpot Paradise sister site?

Yep! Both Jackpot Paradise and Vegas Paradise are owned by ProgressPlay Limited, making them sister sites. Jackpot and Vegas Paradise are both similar, offering a wide selection of games and bonuses. If you enjoy this site, check out our review of Vegas Paradise to find out more.

How many games does Jackpot Paradise offer players?

In total, Jackpot Paradise offers 580 different games. This includes slots, jackpots, scratchcards, table and live casino games.

How do I make an account at Jackpot Paradise?

To register, all you need to do is click one of the three big green buttons on this website. This will launch the Jackpot Paradise casino site and from there, you’ll need to click the ‘Join Now’ button at the top of the screen.

You’ll be required to provide your full name, email address, mobile phone number and will be asked to enter a username and password. After this, you’ll have created an account. However, you’ll need to verify your account before you can deposit or start playing. Find out how to do this by scrolling up.

How safe is Jackpot Paradise Casino?

Jackpot Paradise Casino is one of the safest casinos around today. It uses the latest 128-bit Secure Socket Layer (SSL) encryption and firewall technology to protect you and your personal information. Their transactions are processed by several worldwide companies that specialise in securing online transactions and preventing fraud.