Gambling operator Casumo has announced a partnership with Neccton to boost its player protection services.
Under the partnership, Casumo will utilise Neccton’s Mentor player protection software, an AI tracking tool that analyses player behaviour in real-time, recognises any problematic behaviour, and helps the player and operator identify and address the issue.
Mentor alerts the operator and informs players that display critical behaviour, such as if they increase their deposit frequency, and it provides players with individual feedback to help them make decisions on their gambling behaviour.
The announcement comes after Casumo acknowledged its need for expert assistance in player protection, particularly as the UK Government continues its review of the Gambling Act 2005 and potentially pushes for tighter regulation.
Dr Michael Auer, the Director and Head of Development at Neccton, said in a statement to EuropeanGaming: “We are delighted to welcome Casumo on board! We already work with so many of the world’s biggest gaming companies who recognise that our approach and our expertise is unique.
“We’re really excited to be bringing our value to the Casumo brand, and to helping their customers to play responsibly.”
Benjamin Pule, the Head of Regulatory Compliance at Casumo, added: “We’re really pleased to be partnering with Neccton as we continue to focus our efforts on responsible gaming.
“Casumo is constantly striving to provide the best possible customer experience in a safe environment, the Mentor protection software will allow us to reinforce this and proactively support our players.”
Casumo casino is one of the most popular mobile casinos available in the United Kingdom. The website is licensed by the UK Gambling Commission and, as we noted in our review, it offers a gigantic slew of casino games as well as an online sportsbook for you to enjoy too.