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Casino Review

ComeOn Casino Review

September 2019 Update: ComeOn Casino has announced that it and its sister sites will all be closing down. No date has been provided yet, so check back for more details within the coming days. 

ComeOn is an online casino that offers a huge collection of casino games as well as opportunities for sports betting. You’ll find slots, jackpots, table and live casino games on the site along with some exciting special bonuses and excellent customer support.

The online casino, which launched in 2008, possesses a valid license from the UK Gambling Commission (License #39286) and has partnered with several charities to promote responsible gambling, including GamStop and GamCare. If you’re interested in learning more about ComeOn Casino, read our review.

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ComeOn Sports Betting

The sports betting side of the site allows you to wager on sports events and much more through the ComeOn Sportsbook. After registering, you can bet on football, rugby, baseball, cricket, cycling, eSports, badminton, darts, ice hockey, horse racing, tennis, futsal, MMA, golf, surfing, table tennis, netball and more.

You can also wager on special events including the name and gender of Prince Harry and Meghan Markle’s child, the winner of Celebrity Big Brother, the results of the UK General Election and Presidential Election as well as the winner of Eurovision and much more.

Promotions and Bonuses

Welcome Bonus

Like most other online casinos, ComeOn offers new customers a nice little welcome bonus to help get them started. After registering at the online casino you can claim a 100% bonus of up to £25 on your first deposit.

According to the terms and conditions, you’ll need to deposit a minimum of £10 to qualify and you must wager the initial deposit and bonus funds combined 35x in order to withdraw money. In addition, you’ll have 30 days to complete the wagering requirements, failure to complete the bonus will result in it expiring. Lastly, users must confirm their mobile number to claim the bonus and players who deposit via Skrill, Neteller and Paysafecard are not eligible for the promotion.

20 Free Spins No Deposit Bonus

After registering at ComeOn! you’ll be rewarded with 20 free spins on Starburst, with no deposit needed. However, the terms and conditions state that you’ll need to wager the winnings from free spins 30x before they can be withdrawn and that winnings from the spins are capped at £100. The spins will expire after seven days and users who deposit via Skrill, Neteller and Paysafecard are not eligible for the promotion.

Free Bet

When making your first deposit, you’ll be given the option of claiming the Casino or Sports bonus which consists of a £10 free bet. To claim the reward, users will need to deposit and wager £10 at minimum odds of 1.8 on any game within 14 days of registering. After the bet has cleared, you’ll receive a £10 free bet which must be used within 30 days of being credited to your account.

The £10 free bet can be used on anything but it cannot be cashed out, doing so will void the bonus. Again, users who deposit via Skrill, Neteller and Paysafecard are excluded from the promotion.

Bonus Code

While most online casinos require you to enter a promo code when depositing to claim a bonus, ComeOn does not. Instead, all casino bonuses are automatically credited to your account which makes the entire process a lot easier.

Other Promotions

In addition to the above, ComeOn! offers several other promotions. For example, users who deposit and wager £10 on a virtual sports game can claim a £10 bonus each month. Users can also earn a £5 free bet whenever they bet £10 and use the site’s Parlour’s Predictor, earn up to £100 when playing Live Blackjack earn free bets each week by joining the Free Bet Club and meeting the promotion’s specific guidelines.

Loyalty Program

ComeOn Casino also offers an entertaining loyalty program where you can redeem ComeOn Points for free spins on specified games, bets and reload bonuses in the ComeOn shop. Users collect points for completing different actions including:

  • Daily Login: 25 points
  • Phone number verification: 500 points
  • Email verification: 100 points
  • Approved documents: Each approved documents rewards you 1,000 points
  • Deposit: Each £10 deposit rewards you 50 points
  • First Withdrawal: 1,000 points

You also earn points for wagering with real money. You earn 8 points for wagering on casino games and between 10 and 100 points for making sports bets. The points can then be redeemed in the ComeOn Shop, which is open 24/7, for special bonuses and free spins on:

  • 5 Free Spins on Hooks Heroes: 6,000 points
  • 10 Free Spins on Flowers: 20,000 points
  • 20 Free Spins on Fruit Shop: 45,000 points
  • 30 Free Spins on Reactoonz: 80,000 points
  • 50 Free Spins on Viking Runecraft: 110,000 points
  • 100 Free Spins on Gonzo’s Quest: 225,000 points
  • 200 Free Spins on Piggy Riches: 330,000 points

According to the terms and conditions, points expire if you fail to generate any new points within a 90-day period.

Please note that mobile casinos in the UK are no longer allowed to accept credit cards as per regulation by the UK Gambling Commission.

Payment Options

Deposit

ComeOn online casino accepts most major payment options, allowing you to deposit in your preferred payment method. At the time of writing, the site accepts the following options:

  • VISA / MasterCard: Available instantly
  • Apple Pay: Available instantly
  • Trustly: Available instantly
  • Neteller: Available instantly
  • Skrill: Available instantly
  • Paysafecard: Available instantly

While most of the above payment options are free, ComeOn! does charge a 5% fee for customers using Skrill and Paysafecard for deposits.

Withdrawal

With the exception of Paysafecard and Apple Pay, you can use all of the above payment options for withdrawals too. However, the processing time differs depending on the payment method:

  • VISA / MasterCard: Available within two to seven business days
  • Trustly: Available within two business days
  • Neteller: Available within 24 hours
  • Skrill: Available within 24 hours

According to ComeOn’s terms and conditions, users are allowed two free withdrawals within a rolling 30-day period but all subsequent withdrawals include a charge of £5.

Account Verification

After registering at ComeOn! you’ll be required to verify your mobile number, email address and casino account. This is done by sending documents to the casino including a copy of your ID and proof of address. These can include:

  • ID: A driver’s license, passport or citizenship card
  • Address: A recent utility bill, bank statement or mortgage statement no older than three months

You’ll need to send the documents to the casino’s customer support team. The process can take several days and may postpone your first withdrawal. We suggest that you try and verify your account as soon as you can, doing so will make things much easier in the long term.

Customer Support

Contact Number and Email

If you run into a problem when playing at ComeOn, you’re in luck as the online casino allows you to contact them in two ways. You can either email them at support-gb@comeon.com or you can launch their live chat service. Unfortunately, the casino doesn’t have a customer support line so there is no contact number to call them on.

Live Chat: Our Experience

When we started the website’s live chat service, we were forced to wait several minutes before a customer agent responded. However, the support agents were extremely friendly and helpful, they went out of their way to answer our questions and provided us with all the correct information we needed.

If you run into any problems when playing at ComeOn!, we suggest you contact the support team via live chat as they’ll be able to sort your problem out within minutes. They certainly did with us!

Mobile-Friendliness

One of the reasons ComeOn is so popular is due to its mobile-friendliness. You can play at the casino and betting site by loading it up in your smartphone’s browser. The mobile website features most of the same games, the same promotions and bonuses as well as access to the ComeOn Shop and sports betting sites. You can swipe through the games easily in order to find your favourite slot or table game and it’s incredibly simple to navigate around the website.

However, it’s important to remember that games built using Flash are incompatible with Apple devices.

App

If you don’t want to play in-browser, you can always download the dedicated ComeOn! casino app where you can access all of the same games and promotions. However, it’s important to understand that downloading the app will take up additional storage on your device that could be used for something else. Playing through your device’s browser does not require a download.

Summary

ComeOn! is a great online casino to join. It offers a huge collection of casino games including slots, jackpots, scratchcards, table and live casino games. On top of that, the casino provides customers with sports betting opportunities as well as numerous promotions and bonuses for both regular and first-time players. There’s enough here to keep everyone busy.

However, we believe that ComeOn’s payouts take far longer than most other online casinos and we dislike the fees they charge for some deposits and for users who make multiple withdrawals. It’d be great to see ComeOn address these issues in the coming months and perhaps add a customer support contact number too.

Regardless, ComeOn is a great online casino and well worth registering. You’ll benefit from a lot of games, bonuses and promotions as well as some excellent customer support. If you’re interested, why not register and try the site out today?