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Casino Review

Bacanaplay Casino

Bacanaplay is a brand new online casino from SkillOnNet. The site offers a huge collection of games to play including slots, table games, jackpots and live casino. The site offers a generous welcome package, an extensive VIP Club and excellent customer support. If you’d like to know more about the site, continue reading our Bacanaplay review.

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Bacanaplay Welcome Bonus

Bacana Casino provides all newly registered players with a generous welcome package that consists of a 100% match of up to £50 plus 25 spins. According to the terms and conditions, however, you are required to deposit a minimum of £10 in order to successfully qualify for the promotion and you must enter Bacanaplay bonus code BACANA. What’s more, the bonus funds and winnings from spins must be wagered 60x before anything can be withdrawn.

Bacanaplay: Everything You Need To Know

What’s more, the website currently possesses licenses to operate in the United Kindom (#39326), Sweden and Malta, allowing it to offer its services to players based in the UK, Sweden and Europe. The online casino has also partnered with several leading gambling charities and services to promote responsible gambling and protect those at risk.

Promotions And Bonuses

No Deposit Bonus And Free Spins

Many online casinos reward customers who register at their site with no deposit bonuses consisting of cash funds or free spins. Unfortunately, there is currently no Bacanaplay no deposit bonus and no Bacanaplay free spins bonus. While this can be disappointing, the site offers numerous other promotions to keep you entertained.

Bacanaplay Bonus Codes

A new trend in the online gambling industry now requires customers to enter a bonus code or promo code when depositing in order to successfully claim a promotion. Like many other new online casinos, Bacanaplay requires you to enter a Bacanaplay bonus code with the welcome bonus in order to qualify for the promotion.

Other Promotion

In addition to its generous welcome package, Bacanaplay also runs several other promotions and bonuses for both new users and long-term players, rewarding everyone regularly. These bonuses are known as Daily Picks and refresh regularly. Unfortunately, since Bacanaplay just launched, it’s Daily Picks bonuses were still not yet available to us.

Other bonuses available to users include its discounted spin packages where players pay less for more spins, a chance to win free spins for an entire year by claiming a 50% match of up to £50 bonus with Bacanaplay bonus code BC50, and a chance to claim monthly rewards.

VIP Club

Bacana Casino also runs a VIP Club where loyal and long-term players can claim additional bonuses. The VIP Club consists of six levels which each require a different amount of VIP points for admittance, they are:

  • Bronze: 0 – 400 VIP points
  • Silver: 401 – 1,000 VIP points
  • Gold: 1,001 – 2,000 VIP points
  • Platinum: 2,001 – 20,000 VIP points
  • Diamond: Invitation only
  • Red Diamond: Invitation only

When you do become a VIP, you will earn additional benefits such as a personal account manager, exclusive and personalised rewards, faster withdrawals, luxury gifts and so much more.

Please note that mobile casinos in the UK are no longer allowed to accept credit cards as per regulation by the UK Gambling Commission.

Payment Options

Bacanaplay Deposits

One of the benefits of registering with Bacanaplay is that the site accepts most major payment methods, allowing users to select their preferred options when depositing money. At the time of writing, you can deposit via the following methods:

  • VISA/MasterCard: Available instantly
  • PayPal: Available instantly
  • Skrill: Available instantly
  • Trustly: Available instantly
  • Paysafecard: Available instantly
  • Wire Transfer: Available instantly

While Bacanaplay doesn’t charge fees on most of its payment methods, users who use Skrill will face a fee of 5% fee which is automatically deducted from your deposit. However, users are warned before confirming the transaction. There are no fees for all other deposit methods at Bacanaplay. What’s more, users based in Sweden can also use BankID as a form of payment which is a safe and secure method tied directly to your bank account.

Bacanaplay Withdrawal

With the exception of Paysafecard, you can request a withdrawal through all of the above payment options. However, the time it takes for these payments to reach you depends on the method used, for example:

  • VISA/MasterCard: Within two to seven business days
  • PayPal: Almost instantly
  • Skrill: Almost instantly
  • Neteller: Almost instantly

Unlike with its deposits, there are no charges for requesting a withdrawal but Bacanaplay does urge you to check with your bank to ensure they do not charge any fees.

Account Verification

Under rules by the UK Gambling Commission, anyone who registers at an online casino must verify their account. Until this is done, you will not be able to deposit money or wager on games. To verify your Bacana Casino account, you will need to provide the site with the following documents:

  • ID: Passport or driver’s license
  • Address: Bank statement or utility bill no older than three months

The documents will need to be uploaded through your account. It can take several days for the support team to verify your account with the documents but once done you will be able to deposit money and wager on games.

Customer Support

Like all other SkillOnNet Limited casinos, Bacanaplay Casino takes customer support seriously. It provides players with three main methods of contacting the support team, either by emailing them on support@bacanaplay.com, calling them on +1 647 724 4691 or by launching the Bacanaplay Casino live chat service where users can speak with a support agent directly.

However, it’s important to note that will the telephone and email services are available 24/7, you can currently only message a support agent between 6 AM and midnight, Monday to Friday.

Bacanaplay Live Chat: Our Experience

Unfortunately, because Bacana Casino just launched, the site has not yet launched its Bacanaplay live chat service. This means that players must depend on the Bacanaplay telephone line or the email service should they encounter any problems. Check back once Bacanaplay have officially launched their live chat service to get our opinion on the service.

Bacanaplay Mobile Casino

Bacana Casino was built with mobile-friendliness in mind, allowing users to access the site whenever and wherever they want. Since there is no Bacanaplay Casino mobile app, you will need to play in-browser which is done by loading the Bacanaplay Casino mobile website in your smartphone’s internet browser and then signing in.

Once you’ve done this, you will have access to Bacanaplay’s entire game selection. You’ll also be able to chat with customer support, claim bonuses and promotions and deposit and withdraw money. However, it’s important you understand that older casino games built with Flash player may not be compatible with your smartphone device, these games can only be played on desktop computers or laptops.

Bacana Casino Update
The Bacanaplay Casino website has officially launched at hints at downloadable mobile apps for both iOS and Android devices so Bacana Casino apps may launch later in the year.

Final Thoughts

Bacanaplay Casino is a great online casino and has made a promising start. The site does offer a huge range of games for users to play as well as a generous welcome package. What’s more, the site will soon be offering Daily Picks bonuses which is great for long-term players, rewarding everyone on a regular basis and keeping them coming back. What’s more, the customer support available means players who encounter problems or issues will have help offered to them as soon as they need it, and we look forward to the official launch of the Bacana Casino live chat service.

However, we were disappointed to find that Bacanaplay Casino charges fees for using some deposit methods and that the site doesn’t offer a Bacanaplay Casino mobile app. If you’re not bothered about that and believe you’d enjoy the site after reading our review, why not register and try it out?

Frequently Asked Questions

Who owns Bacanaplay Casino?

As mentioned in our review, Bacanaplay Casino is owned by SkillOnNet Limited, an operator which owns several other casino sites including the highly acclaimed PlayOJO Casino.

What games can you play at Bacanaplay Casino?

Like most other SkillOnNet casinos, Bacanaplay Casino offers a huge collection of games including slots, table games, live casino and jackpots. You can find out more about the types of games available by reading our full Bacanaplay review.

What licenses does Bacanaplay Casino possess?

Bacanaplay Casino currently possesses licenses from the UK Gambling Commission, the Swedish gambling body and the Malta Gaming Authority, allowing it to operate in the UK, Sweden and much of Europe.