Casino Review

32Red Casino

32Red Casino is an online casino that launched back in 2002 and is hugely popular in the United Kingdom due to its huge range of promotions as well as excellent customer support and its exciting loyalty program. The site offers players a wide collection of games including slots, jackpots, table and live casino games.

The site, which is owned by 32Red Limited, possesses a valid license from the UK Gambling Commission (#39430) and has partnered with several gambling charities and services such as GamStop and GamCare to promote responsible gambling and protect those in need. If you want to know more about the site, continue reading our 32Red Casino review.

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32Red Bonus Offer

Newly registered customers at 32Red Casino can claim a generous welcome bonus. After registering, you can claim a 150% match bonus of up to £100. According to the terms and conditions, you’ll need to deposit a minimum of £10 and need to wager the funds 50x within seven days before anything can be withdrawn. In addition, the bonus is only eligible to users who deposit via debit cards, credit cards and PayPal, all other deposit methods are not eligible for the bonus.

£10 Free No Deposit Bonus

In addition to the above deposit match bonus, the site is also giving newly registered users a free 32Red Casino no deposit bonus. To claim the bonus, all you need to do is register, log-in and a pop-up will appear offering you the small bonus. That’s it! You won’t need to make a deposit to claim this 32Red 10 free bonus but it does need to be wagered 50x before it can be withdrawn and this must be done within seven days or the bonus expires.

32Red Sports

In addition to offering casino games, the 32Red website also allows users to take advantage of its 32Red sports site where you can wager on sports and other events. Once you’ve registered, you’ll be able to wager on sports such as horse racing, athletics, chess, cricket, darts, eSports, golf, netball, rugby, snooker, table tennis, volleyball and more.

In addition, you can wager on special events like Time’s 2019 Person of the Year, the winner of Eurovision or the name of Prince Harry and Meghan Markle’s child. You can also wager on political events such as the US Presidential Election and the next UK General Election.

32Red Bingo

The 32Red Bingo website, meanwhile, allows you to play bingo games through several different bingo rooms including the Friendship Lounge, Sapphire 75Ball, Rainbow Room, Speed Bingo room and more. All of the bingo rooms list the price of an entry ticket, the number of people playing and the prize available. In addition, all bingo rooms feature dedicated chat rooms where you can talk with other players. We found that the chat rooms in 32Red’s bingo rooms were friendly and welcoming, which is great.

Just a heads up: You can access the 32Red Bingo login by loading up the 32Red Bingo website and clicking the ‘Login’ button at the top of the screen, enter the username and password you created at sign up and then click ‘Log in’. That’s it!

32Red Poker

In addition, users can register at the 32Red Poker site where you can play a selection of poker games. This can either be done in-browser over the web or you can download the 32Red Poker software directly to your computer to play games. The site is powered by the Microgaming Poker Network which regularly runs promotions and tournaments to keep players busy.

32Red Promotions And Bonuses

32Red Free Spins

While many online casinos offer free spins to customers who register or verify their accounts, 32Red Casino does not offer anything. Instead of offering 32Red free spins, the site offers a no deposit bonus.

Promo Code

Some online casinos now require you to enter a promo code or bonus code when depositing in order to successfully claim a bonus. However, there are no 32Red Casino bonus codes or no 32Red Casino promo codes since all bonuses are automatically credited to your account, making it much easier for you to claim a bonus.

Other Promotions

In addition to the welcome bonus, 32Red Casino offers several other promotions including its My Red Rewards which are bonuses and other promotions designed to suit your preferences and gaming experience. In addition, you can win up to £1,000 in cash by playing specified live casino games. Lastly, 32Red Casino is giving away free games to players who make a deposit and qualifying games.

VIP Club

32Red’s VIP Club is known as Club Rouge and you can only become a VIP player once you’ve met the VIP team’s requirements. Reward offered through the club include earning more Red Rubies loyalty points than standard players, VIP holidays, backstage passes to events, exclusive promotions and bonuses, birthday treats, a personal support service and much more.

Red Ruby Rewards

As you play at 32Red Casino, you’ll earn Red Rubies which act as loyalty points. These Rubies can be exchanged for casino chips (Around 1,000 Rubies for 10 chips) which can be used on games. In addition, there are five different levels to the rewards program:

  • Bronze: 50 Red Rubies required for entry and 25 Red Rubies to remain there
  • Silver: 1,000 Red Rubies required for entry and 500 Red Rubies to remain there
  • Gold: 5,000 Red Rubies required for entry and 2,500 Rubies to remain there
  • Platinum: 10,000 Red Rubies required for entry and 5,000 Rubies to remain there
  • Club Rouge: Invitation only and eligibility will be regularly reviewed.

Each new level provides you with additional benefits including personalised promotions, birthday bonuses and much more.

Please note that mobile casinos in the UK are no longer allowed to accept credit cards as per regulation by the UK Gambling Commission.

Payment Options

32Red Deposits

32Red accepts most major payment options, allowing you to deposit in your preferred methods. This gives you complete freedom to handle your money how you wish, which many online casinos struggle to provide their users. At the time of writing, you can deposit via:

  • VISA/MasterCard: Available immediately
  • Trustly: Available immediately
  • PayPal: Available immediately
  • Neteller: Available immediately
  • Skrill: Available immediately
  • Paysafecard: Available immediately

According to 32Red Casino, all deposits are completely free, which is great to hear.

32Red Withdrawals

With the exception of Paysafecard, you can use all of the above payment methods for withdrawals. However, the time it takes for these payments to process differs depending on the method you’ve used. Take a look below to find out more:

  • VISA/MasterCard: Between two to five business days
  • Trustly: Between two to five business days
  • PayPal: Available instantly
  • Neteller: Available instantly
  • Skrill: Available instantly

According to a customer support agent, all withdrawals are processed for a minimum of 24 hours. If you request the withdrawal before 3 PM, it will be processed the next business day. If you request a withdrawal after 3 PM, it will be delayed an extra business day, which is weekdays between 9 AM and 3 PM. In addition, all withdrawals at 32Red Casino are completely free.

Account Verification

Like all other online casinos, there is a 32Red verification process. At some point after registering, you’ll be required to verify your account. This is done by providing 32Red Casino with:

  • ID: Passport, driver’s license or birth certificate
  • Address: A bank statement or utility bill no older than 90 days

Depending on when the 32Red Casino team requires these documents, the verification process can slow down the processing of your withdrawal. So we suggest you try and verify your account as soon as possible.

Customer Support

32Red Casino takes customer support seriously and offers you multiple methods of contacting the customer support team. You can call the team on one of three 32Red phone numbers which are 0808 180 3232 (Freephone), 0203 544 6732 (National Rate) or 0330 124 3232 (Local Rate). Alternatively, you can email the online casino support team via email through a form on the website or launch the 32Red live chat service.

32Red Live Chat: Our Experience

When we launched the 32Red live chat service, we were asked to provide our full name and email address. After this, the chat was launched and we were instantly greeted by a customer support agent. The agent we first spoke to was incredibly friendly and helpful, and answered our questions relatively quickly. The agent provided us with the information we needed to answer our questions while also going out of their way to solve any issues we were experiencing at the time. Other agents we spoke to all offered a similar level of service, which was wonderful. So, if you do run into any problems when playing at 32Red Casino, we suggest you take advantage of the live chat service as the agents will provide you with quick responses and helpful service.

32Red Mobile Casino

One of the reasons the online casino is so popular is because it’s mobile-friendly. You can download the 32Red mobile casino app from the Apple App Store and Google Play Store. The 32Red app works just like the desktop website, allowing you to play your favourite casino games, claim bonuses and promotions, contact the support team and deposit and withdraw money.

However, downloading the 32Red mobile casino app takes up storage on your smartphone device which could otherwise be used for other things. What’s more, only a select number of games will be downloaded to your device and if you would like to play additional games, you will need to delete those installed and download new games, which can be quite tiresome.

Because of this, we actually suggest you play in-browser as its easier and no downloads are required since you’ve offered all mobile-friendly games. What’s more, playing in-browser doesn’t take up any storage on your device! If you wish to play in-browser, it can be done by loading up the 32Red Casino mobile website and registering or logging in. It works just like the 32Red desktop website, allowing you to play games, deposit and withdraw money, and do everything else you can do on desktop computers. However, it’s important to note that older games built with Flash technology are not compatible with most smartphone devices, these games can only be accessed on desktop websites.

Final Thoughts

32Red Casino is a great online casino. The website offers players a huge range of casino games as well as a generous welcome bonus and no deposit bonus. What’s more, the site accepts most major payment methods, runs a unique VIP and loyalty scheme and runs other promotions to reward players on a regular basis. Withdrawals are also processed quite quickly on the site, which is great change.

However, we were left disappointed with the high wagering requirements on some of the promotions and we believe the online casino website feels somewhat outdated which can put many players off. Despite this, we believe the site is great. If you’ve read our 32Red Casino review and agree, why not register today and try the site out yourself?

Frequently Asked Questions

What is the 32Red bonus?

At the time of writing, 32Red Casino is currently giving newly registered users two welcome offers. New players can claim a free 32Red Casino £10 no deposit bonus plus an additional £150 in bonus funds with a £10 or more deposit.

What can you bet on at 32Red Sport?

Registering at the 32Red Sport site will allow you to wager on a variety of different sports and events including football, snooker, golf, tennis, horse racing, cricket, darts and rugby. Find out more about the 32Red Sport site by reading our 32Red review.

How do I access the 32Red login?

You can access the 32Red login by loading up the 32Red website and then entering your username and password at the top of the website beside the ‘Log In’ button. Once you’ve done that, you’ll have completed the 32Red login and will be able to play games, deposit and withdraw money and much more.

Is there a 32Red free spins bonus?

Unfortunately, no. At the time of writing, there is no 32red free spins bonus. Instead, the online casino is offering its free 32Red Casino £10 no deposit bonus.

How do I access the 32Red Bingo site?

If you want to access the 32Red Bingo website, all you need to do is load up the 32Red website and then click the ‘Bingo’ button at the top of the site. From there, you will be able to play in bingo rooms offering you 90-ball and 75-ball bingo.