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Casino Review

Winner Casino Review

Winner Casino is an online casino that offers a huge range of casino games including jackpots, slots, bingo, table games and live casino. In addition, the online casino offers a generous welcome offer, provides users with numerous promotions as well as a unique loyalty scheme.

The site, which is owned by PT Entertainment Services Limited, possesses a valid license from the UK Gambling Commission (License #39123) and has partnered with numerous charities including GamCare and BeGambleAware.

If you want to know more about the site, just continue reading our Winner Casino review.

Update: We’ve been informed by Winner Casino that the online site will close on June 1st, 2019. The casino currently is not accepting new players and is not offering a welcome bonus. If you’re still looking for an online casino to join, check here for some other great alternatives.

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Key Facts

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  • Fully UK Licensed

  • Live chat available

Welcome Offer

£100

Plus 200 Spins

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Deposit £10, get £25 bonus and 20 spins

Key Facts

  • Spins upon registration

  • 30x Wagering

  • Fully UK Licensed

  • Live chat available

Welcome Offer

£25

Plus 20 Spins

Bingo Games

In addition to everything mentioned above, Winner Casino also offers bingo games. At the time of writing, there are eight bingo rooms players can access including Big Apple, Presto Bingo, Mr Winner’s Wardrobe, Winnersville, Deal or No Deal Bingo, Vicky’s Nest, Rainbow Riches Bingo and Common Lounge.

Winner Casino’s bingo rooms all feature dedicated chat rooms where you can talk with other players. The chat rooms were incredibly fun to be a part of as we felt the players were friendly and welcoming.

Winner Sports

The website also runs a sportsbook section where you can wager on sports events and other activities. At the time of writing, Winner Sportsbook lets you wager on football, horse racing, handball, snooker, ice hockey, greyhound racing, futsal, eSports, darts, cycling, boxing and so many more.

In addition, you can also wager on politics such as the next General Election, the result of the next Presidential Election and much more. There are also entertainment wagers such as the winner of Eurovision and Britain’s Got Talent.

Promotions And Bonuses

Welcome Package

Winner Casino offers new customers a generous welcome package that consists of two different deposit bonuses. Players can claim a 200% match bonus of up to £300 on your first deposit. According to the terms and conditions, you’ll need to deposit a minimum of £35 and wager the funds 35x within 30 days. However, users who deposit via Skrill and Neteller are not eligible for this promotion.

In addition to the above, new users can claim a 60% match bonus of up to £300. You’ll need to deposit via £20 and wager the funds 30x within 30 days. Like the first bonus, users who deposit via Skrill and Neteller are not eligible for the promotion.

Free Spins No Deposit Bonus

While many online casinos are now giving new customers a no deposit bonus of either funds or free spins, Winner Casino does not. At the time of writing, there is no Winner Casino no deposit bonus as all promotions featured on the website require a deposit.

Bonus Code

Bonus codes are becoming more prevalent at online casinos as customers are required to enter a code in order to successfully claim a bonus or promotion. However, there are no Winner Casino bonus codes since the only two promotions available at Winner Casino are part of the welcome package and do not require a code.

Other Promotions

Unfortunately, Winner Casino does not offer any other promotions besides its welcome package. This can be disappointing for users who enjoy claiming different bonuses and promotions.

VIP Club

Users who are loyal to Winner Casino and play frequently at the website can eventually become VIP Players. Once you’ve met the VIP team’s requirements, they will send out an email inviting you to the VIP Club. It consists of five different levels; Club Member, Diamond, Platinum, Elite and Black.

Each level consists of different rewards including a VIP Welcome Gift, a Personal Account Manager, invitations to special events, quick withdrawals, higher withdrawal limits and higher comp points to money conversion. Whenever you progress to a new VIP level, a VIP agent will inform you of your new benefits.

Please note that mobile casinos in the UK are no longer allowed to accept credit cards as per regulation by the UK Gambling Commission.

Payment Options

Deposit

Winner Casino accepts a wide variety of different payment options, allowing you to deposit in your preferred method. At the time of writing, the following payment options are accepted:

  • VISA/MasterCard: Available immediately
  • PayPal: Available immediately
  • Boku: Available immediately
  • Skrill: Available immediately
  • Neteller: Available immediately
  • Paysafecard: Available immediately
  • Bank Transfer: Available immediately

Winner Casino does not charge you for making deposits, which is great. However, it’s important to note that you’ll need to deposit a minimum of £15 when using Boku.

Withdrawal

With the exception of Boku, Skrill and Paysafecard, all of the above methods can be used for withdrawals. However, the time it takes for them to reach you depends entirely on the methods used. You can find out how long each method takes by looking below:

  • VISA/MasterCard: Within seven business days
  • PayPal: Within one business days
  • Neteller: Within one business days
  • Bank Transfer: Within two business days

According to Winner Casino, all withdrawals are completely free but all transactions are processed for three days before they’re sent to you.

Account Verification

Sometime after registering, you’ll be required to verify your account by providing the online casino with documents including:

  • ID: Driver’s license passport or citizenship card
  • Address: A recent utility bill that displays your address
  • Payment: Scans of your cards or screenshots of your bank or e-Wallet accounts

This can happen at any time after you’ve registered and the process can take several days to complete. When you need to provide the casino with these documents, a customer support agent will contact you.

Customer Support

If you run into a problem when playing at Winner Casino, you’ll need to contact the site’s customer support. This can be done by either emailing the team on casino@winner.co.uk, calling them on 0808 1203 498 or launching the live chat service.

According to the website, Winner Casino’s customer support services are only open between the hours of 6 AM and midnight, every day.

Live Chat: Our Experience

After launching the live chat service, we were immediately greeted by a customer support member. We found that the agents we spoke to were incredibly helpful and provided us with the information we requested. The service was also incredibly easy to access which is great, but you do need to be logged in to access it.

If you do encounter problems and need to contact the support team, we suggest you try using the live chat as its much easier to use and you’re far more likely to receive a quick reply.

Mobile-Friendliness

Like most other online casinos there is a Winner casino app you can download from the Apple App Store and Google Play Store. The Winner casino app works just the desktop website, allowing you to play your favourite casino games, claim bonuses and promotions, deposit, withdraw and contact the support team. However, users downloading the Winner casino app will need to remember that it will take up additional storage on your mobile device.

If you don’t like that, you can always play in-browser by launching your smartphone’s browser, loading up the casino and logging in or registering. However, it’s important to remember that older games built with Flash are incompatible with most smartphones, so they will not be available on mobile devices.

Summary

Winner Casino is a great online casino that offers a huge variety of games including slots, jackpots, instant-win and scratchcards, table and live casino games. In addition, the two welcome offers are incredibly generous and can help players get started.

However, we were disappointed with the lack of promotions available as well as the lack of table and live casino games. If this doesn’t bother you, however, why not register and try Winner Casino out?