Videoslots Casino Review

Videoslots is an online casino that launched back in 2011. The site offers a wide collection of games including slots, jackpots, scratchcards, video poker, table games and live casino content. What’s more, the site offers several welcome offers and other promotions, as well as excellent customer support for players.

The site, which is owned by Videoslots Limited, possesses a valid license from the UK Gambling Commission (#39380) as well as licenses to operate in Malta and Sweden. What’s more, the site has partnered with various gambling services and charities such as BeGambleAware, GamSTOP and Responsible Gambling to protect those at risk and promote responsible gambling. If you’d like to know more, continue reading our Videoslots review.

Welcome Bonus

Videoslots offers newly registered customers two generous welcome offers. New users who make their first deposit can claim 11 wager-free spins on Starburst as well as a 100% match bonus of up to £200. According to the terms and conditions, you’ll need to deposit a minimum of £10 and the bonus funds will need to be wagered 35x before anything can be wagered.

Meanwhile, the 11 wager-free spins must be activated within seven days of being credited to your account and all winnings made from the spins are instantly withdrawable. This bonus must be claimed within 24 hours of opening an account and you are required to deposit a minimum of £20 in order to qualify.

If that isn’t enough, Videoslots also offers players a chance to win an additional 4,200 spins through the site’s Battle Of Slots promo. You receive one Freeroll ticket to the tournament after making your first deposit. This Freeroll ticket allows you to play up to 12 Freeroll battles per day for a period of seven days where you can win up to six wager-free spins with each battle.

Promotions and Bonuses

No Deposit Bonus And Free Spins

Many online casinos reward customers who register at their site with no deposit bonuses consisting of cash funds or free spins. Unfortunately, there is no Videoslots no deposit bonus and no Videoslots free spins bonus as all promotions require you to deposit money.

Promo Code

A new trend in the online casino industry requires players to enter a bonus code or promo code when depositing in order to successfully claim a promotion. Luckily for you, there are currently no Videoslots promo code or no Videoslots bonus codes since all promotions are automatically credited to your account.

Other Promotions

Videoslots has introduced other special promotions to reward its loyal customers. One of them is “The Weekend Booster,” which awards players up to £300 per day. The Weekend Booster is a guaranteed win paid every Friday according to the total amount a player has wagered in a week and the RTP of the games played. The more you bet, the bigger your Weekend Booster will be!

VIP Club

Unfortunately, Videoslots does not currently run a VIP Club or loyalty scheme. While this can be extremely disappointing for many players, it’s important to understand that the site does offer numerous other promotions and bonuses instead, which is great.

Payment Options

Deposit

One of the benefits of registering at Videoslots is that the online casino site accepts most major payment options, allowing you to select your preferred payment method for deposits. At the time of writing, you can use the following methods::

• VISA / MasterCard: Available instantly
• Skrill: Available instantly
• Neteller: Available instantly
• Trustly: Available instantly
• Paysafecard: Available instantly
• Siru Mobile: Available instantly
• SMSVoucher: Available instantly

While most of the above payment options are completely free to use, the site does charge a fee of €2.35 for depositing via SMSVoucher.

Withdrawal

With the exception of Paysafecard, Siru Mobile and SMSVoucher, Videoslots allows you to withdraw money from all of the above payment options. However, the time it takes for these payments to reach you depends on the method used, for example:

• VISA / MasterCard: Between three to five business days
• Skrill: Almost instantly
• Neteller: Almost instantly
• Trustly: Almost instantly
• Bank Transfer: Up to five business days

According to Videoslots, all withdrawals are processed for 12 hours before they’re sent to you and users are given one free withdrawal per day but anything more than that will result in a €2.50 withdrawal fee charge.

Account Verification

Under rules by the UK Gambling Commission, anyone who registers at an online casino must verify their casino account. Until this is done, you will not be able to deposit money and wager on games. So, to verify your account you will need to provide Videoslots with the following documents:

• ID: Passport or driver’s license
• Address: A recent utility bill or bank statement
• Payment: Scans or your card or screenshots of your bank or e-Wallet accounts

All the documents must be uploaded through your account and once the customer support team have verified them, your account will open and you will be able to deposit money and wager on games.

Customer Support

Videoslots is regularly praised for offering excellent customer support. If you run into a problem or have a question for the support team, you can contact them by sending an email through their website, requesting a callback or launching the Videoslots live chat service.

Live Chat: Our Experience

When we launched the Videoslots live chat service we were instantly greeted by a support agent. The agent we initially spoke to was incredibly friendly and helpful. They answered all of our questions quickly and provided us with all the information we needed to solve our issues. The other agents we spoke to offered a similar level of service, which was great. So if you do run into a problem at Videoslots, we suggest you utilise the live chat service where a support agent will be able to help you directly.

Mobile-Friendliness

Videoslots is a mobile-friendly online casino, allowing users to play whenever and wherever they’d like. Since there is no Videoslots mobile app, you are required to play in-browser. This is done by loading up the Videoslots mobile website in your smartphone browser and logging in to access the casino site.

Once you’ve done this, you’ll be able to access the entire Videoslots game catalogue. You’ll also be able to claim promotions and bonuses, deposit and withdraw money, contact support and do everything else you can do on desktop computers and laptops. However, it’s important to understand that older games built with Flash player may not be compatible with your smartphone device and can only be accessed on desktop computers or laptops.

Sister Sites

As mentioned, Videoslots Casino is owned by Videoslots Limited, a firm which does not own any other online casinos. This means there are no Videoslots sister sisters which can be extremely disappointing for anyone who enjoys playing at this casino. If you’re looking for a site similar to Videoslots, we highly suggest you try out PlayOJO Casino, a site that offers a wager-free spins welcome bonus as well as a huge collection of casino games.

Summary

Videoslots is a great online casino. The site offers a huge collection of games from several leading software providers, and it also accepts most major payment options to allow users to select their preferred methods. If that isn’t enough, the site processes withdrawals extremely quickly and provides players with several generous promotions.

However, we’re disappointed that there is no Videoslots mobile app, forcing users to play in-browser. Despite this, we believe Videoslots is an excellent casino and well worth joining. So, if you’ve read our Videoslots review and agree, why not register today and try it out yourself?