VegasCasino UK – OFFICIALLY CLOSED

VegasCasino is a brand new online casino site that launched in 2019. The online casino currently offers players slots, slingo, scratchcards, jackpots, table and live casino games. The site offers players a generous welcome package as well as numerous other promotions.

Owned by Bear Group Limited and powered by River Game Operations, VegasCasino possesses a valid license from the UK Gambling Commission (#39147) and it has partnered with charities and services such as BeGambleAware, GamSTOP and GamCare to promote responsible gambling. If you’d like to know more about the game, continue reading our VegasCasino review.

New VegasCasino Welcome Bonus

VegasCasino updated its welcome bonus at the end of October 2019. The site’s new welcome bonus consists of a 200% match of up to £50. According to the terms and conditions, users will need to deposit a minimum of £10 to qualify for the promotion and the funds must be wagered 50x within seven days before they expire. Unfortunately, VegasCasino is no longer giving away its 20 spins on Starburst.

The below welcome bonus is no longer available at VegasCasino

One of the reasons we believe VegasCasino will become popular is that the online casino offers newly registered players a generous welcome package. New customers can claim a £50 bonus plus an additional 20 spins across two deposit bonuses:

• First deposit: 100% up to £50
• Second deposit: 20 bonus spins on Starburst

According to the terms and conditions, players must make a minimum £10 deposit in order to claim both promotions. Players can claim a maximum of £50 in funds but the bonus must be wagered 50x on slots or 50x on slingo before anything can be withdrawn. The funds also expire after seven days and the wagering requirements must be completed before this.

The bonus spins offer is only available for 30 days after making your first deposit. To claim the bonus, you’ll need to a deposit £10 or more before the 30 days are over. The spins can only be used on Starburst and they must be used within 20 days or expire. In addition, winnings from the spins must be wagered 30x on slots or 30x on slingo before they can be withdrawn. The wagering on winnings must also be completed within seven days or the winnings are lost, and the maximum win amount users can take home from the spins is £500.

Promotions And Bonuses

Free Spins No Deposit Bonus

Online casinos have now begun to give players no deposit bonuses for registering. These small bonuses generally come as free spins or bonus funds. However, there is no VegasCasino no deposit bonus as all promotions require you to deposit a minimum of £10 or more.

Promo Code

A new trend now also sees online casinos require players to enter a special promo or bonus codes when depositing in order to claim a bonus. Luckily for you, there are currently no VegasCasino promo codes as all promotions are instantly credited to player accounts once all requirements have been met.

Other Promotions

Unfortunately, VegasCasino UK is not running any additional bonuses or promotions. This can be extremely disappointing for users but it’s important to note that the site did just launch and may begin offering new promotions within the coming months.

VIP Club

VegasCasino UK does run a VIP program consisting of two main levels; VIP which you automatically enrol into once you’ve deposited and played frequently enough, and Platinum VIP which can only be accessed once you receive an invitation from the VegasCasino UK support team.

When you do become a VIP player, you’ll receive additional benefits including a 10% cashback, priority withdrawals, exclusive promotions, VIP support. Meanwhile, Platinum VIP players receive benefits such as 10% cashback, express withdrawals, exclusive promotions, a personal account manager, invitations to real events, a VIP welcome bonus and birthday gifts.

Payment Options

Deposit

VegasCasino UK accepts several payment options but lacks e-Wallet support. This can be disappointing for many users but you can use the following alternatives:

• VISA/MasterCard: Available instantly
• Boku: Available instantly

According to the customer support team, there is a £2.50 charge for depositing via Boku and any other mobile payment services.

Withdrawal

When it comes to withdrawals, you can only do so through two main methods:

• VISA/MasterCard: Between three to five business days
• Bank Transfer: Between three to five business days

According to a customer support agent, VegasCasino UK processes payments for up to five business days before the payment is sent to you. It’s also important to note that VegasCasino UK does not process withdrawals over weekends or bank holidays. There is also no charge for withdrawing money.

Account Verification

Under rules by the UK Gambling Commission, newly registered users at any online casino must immediately verify their account in order to deposit, play and withdraw at their casino. To do this, you’ll need to provide the online casino with documents including:

• ID: Passport or driver’s license
• Address: Utility bill or bank statement no older than three months
• Payment: Images of your cards or proof of mobile phone number ownership

The documents must either be emailed to the customer support team on uksupport@vegascasino.com or they must be uploaded via live chat. Once your account has been verified, you will be able to deposit, play and withdraw at the online casino.

Customer Support

VegasCasino UK takes customer support seriously, providing players with three ways of contacting their support team. Users in need of help can either call 01276 300063 or they can launch the VegasCasino live chat service. Alternatively, players can email the team on uksupport@vegascasino.com. However, it’s important to know that the live chat and telephone service can only be accessed between 8 AM and midnight every day.

Live Chat: Our Experience

When we launched the VegasCasino live chat service, we were told that support agents were too busy to talk to us despite being number one in the queue. After several minutes, we were greeted by a customer support agent whom we though was helpful and friendly. Despite the delay, the agent was extremely helpful and helped answer all of our questions. Other conversations with additional VegasCasino UK live chat agents were similar, though we found that the delay wasn’t nearly as bad.

If you do encounter a problem, we suggest you use the VegasCasino UK live chat service though be prepared to face a long waiting time!

Mobile-Friendliness

VegasCasino UK is mobile-friendly but there is no VegasCasino mobile app. This means that users must play in-browser. This is done by loading up the VegasCasino mobile website in your smartphone web browser and then logging in or registering. Once you’ve logged in, you’ll have access to a variety of different games. You’ll also be allowed to wager, deposit, withdraw, contact support and claim bonuses.

One of the benefits of playing in-browser is that you don’t have to download anything to your smartphone, effectively taking up storage on your device. However, it’s important to understand that older games built with Flash technology may be incompatible with your device and can only be accessed on desktop computers or laptops.

Sister Sites

VegasCasino UK is owned by Bear Group Limited, a firm which owns several other online casinos. This means that the VegasCasino sister sites are Deal Or No Deal Casino, Express Wins, Millionaire Games, Slingo Bingo, Star Wins, Telly Games, Take Me Out Games, THe X Factor Games, Jackpot Happy, Health Games, BGT Games and much more.

If you enjoy playing here, we suggest you try out VegasCasino sister sites such as Jackpot Happy, Planet Millions and Pocket Fruity, all of which offer a great selection of games and promotions. If you enjoy reality television, it’s also worth checking out VegasCasino sister sites Millionaire Games, BGT Games, Deal Or No Deal Casino, Love Island Games and The X Factor Casino, all of which offer numerous games and promotions and are all based on particularly reality television shows.

Summary

VegasCasino UK is a great online casino. The site offers a nice collection of games including slots, slingo and classic casino games. In addition, VegasCasino is easy to navigate and use, and it offers newly registered players a generous welcome bonus.

However, we were disappointed with the lack of available payment options and promotions. All of this severely limits the player and may put many off from registering in the first place. On top of this, the site lacks a dedicated mobile app and the customer support offered needs improvement.

However, it’s important to remember that VegasCasino is new so many of our initial complaints may be addressed within the coming months. It’s likely that the site will add additional payment methods and promotions as more users begin to join the online casino.