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Casino Review

Starspins Casino Review

Starspins Casino has rebranded as MegaWays Casino and so is no longer available in the UK in this current form. Anyone registered with the site should check our guide on alternatives to closed UK casinos.

Starspins is an online casino that launched back in 2013. The website offers players a wide collection of games including slots, jackpots and table games. It also offers a generous welcome package to newly registered customers as well as some great customer support.

The website is owned by Gamesys (Gibraltar) Limited, is part of the Jackpotjoy brand and possesses a valid license from the UK Gambling Commission (#38905). It’s also partnered with various charities and services to promote responsible gambling including GamCare, BeGambleAware and GamSTOP. If you’d like to know more about the online casino, just continue reading our Starspins Casino review.

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Key Facts

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Welcome Offer

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Welcome Bonus

Like all other online casinos, Starspins is giving newly registered users a small bonus for signing up. Anyone who registers at Starspins Casino can claim 30 spins on Secrets Of The Phoenix or Double Bubble for depositing and wagering £10 or more on any games.

According to the terms and conditions, you have 30 days from making your first deposit to claim the welcome bonus and play through the spins before they expire. However, there are no wagering requirements or max win caps on the winnings made from the spins, which is great.

Promotions And Bonuses

Free Spins No Deposit Bonus

While many online casinos provide newly registered users with a no deposit bonus consisting of free spins or cash. However, there is no Starspins no deposit bonus as all promotions on the site require a minimum £10 deposit.

Vouchers And Promo Codes

Many online casinos are now requiring users to enter a special promo code or have a voucher when depositing in order to claim a promotion. However, there are no Starspins Casino vouchers or Starspins promo codes as all bonuses are automatically credited to your account once you’ve made the required deposit.

Other Promotions

Alongside its welcome bonus, Starspins Casino also runs several other promotions including its Tape A Spin where users can claim one of Starspins Casino’s 20 Box worth up to £100. To qualify, users must opt-in to the promotion and deposit and wager £30 on any games between Agust 27th and Augst 31st.

Another promotion is the Double Jackpots, a timed promotion available only on August 31st where customers who play select Red Tiger Games can win double cash prizes by landing a jackpot between 4 PM and 8 PM. A third promotion currently available at Starspins Casino allows customers to win one of 30 Box Bonanza games worth up to £50 on the weekend ending September 1st.

Lastly, Starspins Casino is also running its Refer A Friend where customers who refer a friend can earn a £20 bonus. According to the terms and conditions, the friend must register at Starspins Casino and pass the verification checks and then deposit £10 and wager a total of £800 before you’re awarded the £20 bonus. You can refer up to five friends through the promotion, allowing you to claim a total bonus of £100.

Please note that mobile casinos in the UK are no longer allowed to accept credit cards as per regulation by the UK Gambling Commission.

Payment Options

Deposit

You can use several different payment options at Starspins Casino though two of them will be locked until after you’ve made your first deposit. After registering, you’ll only be able to deposit through VISA and MasterCard debit and credit cards. Then, once you’ve successfully made your first deposit, you’ll also be given the choice of Paysafecard and PayPal.

Withdrawal

When it comes to withdrawals, you can use all of the above payment options. However, the time these payments take to reach you depend greatly on the method used, for example:

  • VISA/MasterCard: Between one to three business days
  • Bank: Between two to three business days
  • PayPal: Almost instantly
  • Paysafecard: Almost instantly

According to Starspins Casino, the site will process withdrawals for a period of 24 hours before sending them to you.

Account Verification

As required by the UK Gambling Commission, anyone who registers at an online casino must now verify their account by providing the casino with select documents. Until this is complete, your casino account will remain locked, preventing you from depositing, playing and withdrawing. The documents required by Starspins Casino include:

  • ID: Driving license, passport or citizenship card
  • Address: A recent utility bill or bank statement no older than three months

The documents can be sent to Starspins Casino by emailing to id@starspins.com or through the Starspins live chat service. Once the support team have successfully verified your account, you will be contacted by email.

VIP Club

In addition to offering a dedicate welcome bonus, Starspins Casino also runs a VIP Club where players can claim additional benefits and prizes. Users who become a VIP earn access to exclusive promotions, a personal account manager, a chance to win cash on your birthday, gifts at Christmas as well as invitations to real-life events.

However, you can only become a VIP player through an invitation from the VIP support team who regularly monitor and review accounts. Once they believe you’ve deposited and played enough to be eligible for the program, they will contact you with a special invitation.

Customer Support

If you run into a problem when playing at Starspins Casino or have a question, you can contact the support team by launching the Starspins Casino live chat service which is available 24 hours a day, every day. Alternatively, you can email the Starspins team on support@starspins.com or call them on the Starspins contact number 0800 542 2693.

Live Chat: Our Experience

When we launched the Starspins Casino live chat service we were instantly greeted by a customer support agent. Throughout our chat, the agent responded to our questions without hesitation and provided us with all the information we needed. The agent went out of their way to assist us, which was great to see. We found that other agents at Starspins Casino offered similar levels of service, all being friendly and welcoming too.

If you find yourself needing some assistance, don’t hesitate to utilise the Starspins Casino live chat service. You’ll receive a quick reply as well as excellent service. If you prefer speaking over the phone or you’re too busy to sit down and chat with someone directly, don’t forget you can also call the support team or send an email.

Mobile-Friendliness

Starspins Casino is mobile-friendly, although there isn’t a Starspins mobile app available for download. This means that you must play in-browser by launching the Starspins mobile website in your smartphone’s internet browser and then logging in or registering. Once you’re in, you’ll have complete access to Starspins Casino’s games along with the option to deposit and withdraw money, claim bonuses and contact the support team.

However, we do have to mention that older games built with Flash technology that generally incompatible with most smartphone devices. This means you will not be able to access the games.

Summary

Starspins Casino is a decent online casino if you can get behind the lack of game variation. Although the site offers a great collection of slots, it lacks in its table games and doesn’t provide users with any live casino games at all. However, we do like that Starspins is a completely mobile-friendly casino and that it runs several promotions as well as a VIP Club reward loyal users.

Unfortunately, we were disappointed that Starspins Casino doesn’t have a mobile app and that the site locks players from using select payment methods until they’ve made their first deposit. On top of that, we were left frustrated after reading through the terms on the Refer A Friend bonus which requires players to deposit and wager a lot of money before a £20 bonus is awarded.

If none of that bothers you and you believe you’d enjoy the casino after reading our Starspins Casino review, then why not register today at Starspins and try it out for yourself?

Frequently Asked Questions

How do I access the Starspins login?

The Starspins login can be accessed by loading up the website and clicking the ‘Login’ button at the top. once you’ve done that, you’ll simply have to enter the username and password you used when creating the account to sign in. After that’s done, you’ll have full access to the site providing you’ve verified your account.

Is there a Starspins mobile app?

Yep! The Starspins mobile app can be downloaded through both the Apple App and Google Play stores. The Starspins mobile app allows you to play while-on-the-go and offers a small selection of casino games while also allowing you to deposit and withdraw money, claim promotions, and contact support.

What is Jackpotjoy?

Although Starspins is owned by Gamesys, it’s actually part of the Jackpotjoy casino brand which encompasses dozens of other online casinos including Monopoly Casino, another great online casino themed after the popular Hasbro board game.

Is Virgin Games a Starspins sister site?

Yes – both Starspins and Virgin Games are owned by Gamesys and Jackpotjoy. Virgin Games uses the Virgin Media brand and is known for its game selection, bonuses, and rather famous advertisements featuring Vlad the vampire. Check out our Virgin Games review for more information on the site.

Are there any Starspins bingo games?

Unfortunately, there are no Starspins bingo games at the online casino and no way to access the Starspins bingo login. Currently, Starspins casino only offers slots, jackpots and a small selection of table games.

How do the Starspins daily free games work?

The Starspins daily free games are available to play for free for registered users who have wagered at least £2 in the last seven days and have deposited a total of £10 since registration. Users who play these games can win cash prizes as well as free spins. In addition, the games offered as part of the Starspins daily free games change each day to make the feature more exciting and avoid repetition.