Spin Casino Review

Spin Casino is an online casino that launched back in 2017. The site offers a selection of slots, jackpots, classic table and live casino games from providers such as Microgaming, NetEnt and Rabcat. The site has been praised for its welcome bonuses as well as its excellent customer support.

Owned by Betway, Spin Casino possesses a valid license from the UK Gambling Commission (License #39372) and is audited by eCOGRA, an independent regulatory body. The casino has partnered with charities including GamStop, BeGambleAware and Gambling Therapy to promote responsible gambling and protect those at risk.

It’s time to take a closer look at Spin Casino to find out what it actually offers and help you decide whether it’s worth joining or not.

Promotions and Bonuses

Welcome Bonus

Unlike most online casinos, Spin Casino doesn’t currently offer a welcome bonus to new customers. This can be extremely disappointing for new customers who want to sign up. However, the site does run an exciting Loyalty Scheme in which users can exchange points for cash rewards.

No Deposit

Spin Casino had previously offered a £10 no deposit welcome bonus to users who successfully registered. According to the terms and conditions, the no deposit bonus was credited instantly after registration and had to be wagered 100x before anything could be withdrawn.

Unfortunately, Spin Casino no longer offers this promotion.

Free Spins

In addition to the no deposit bonus, Spin Casino had previously offered new users a selection of free spins. The site’s terms and conditions state that the spins were only valid for seven days. Like the no deposit bonus, Spin Casino is no longer offering new players free spins.

Loyalty Points Scheme

Spin Casino also runs a loyalty scheme where users collect Loyalty Points for playing games. These points can then be exchanged for casino credits which can be used to wager on games. For every £10 you wager, you earn up to five points depending on the game. Then, once you’ve collected 5,000 Loyalty Points, you can claim £10 in free credit which is converted into £10 in your casino account.

In addition to this, there are six Loyalty levels which you move up by playing at the casino regularly. Each level provides you with different rewards including higher bonuses and exclusive offers. To move up you’re required to collect a total number of points:

• Blue: 0 Points
• Silver: 5,000 Points
• Gold: 25,000 Points
• Platinum: 75,000 Points
• Black: 1,000,000 Points
• Privé: 2,500,000 Points

On top of that, you’ll need to make sure you meet the Maintenance Loyalty Points in order to retain your loyalty level. The amount of points needed for this depends on the level:

• Blue: 0 Points
• Silver: 2,500 Points
• Gold: 12,500 Points
• Platinum: 37,500 Points
• Black: 50,000 Points
• Privé: 125,000 Points

It’s important you understand that Loyalty Points expire within 90 days if they remain unused, so make sure to use them as soon as you can!

Payment Options

Deposit

Compared to most other online casinos, Spin Casino doesn’t accept many payment options. In fact, the site only allows you to deposit via four different methods:

• VISA / MasterCard: Available instantly
• Neteller: Available instantly
• PayPal: Available instantly
• Skrill: Available instantly
• Paysafecard: Available instantly

Spin Casino states that it doesn’t charge you for making deposits and withdrawals, but suggests you check with your bank to find out if they charge any fees.

Withdrawal

You can use the same methods for withdrawals, though it takes somewhat longer for the transaction to be processed and to reach your account. According to Spin Casino, timeframes are as follows:

• VISA / MasterCard: One to five business days
• Neteller: Within one business day
• Skrill: Within one business day
• PayPal: Within one business days
• Bank Transfer: One to two business days

According to the casino, all withdrawals are held in a pending state for 24 hours before they’re sent to you. In addition, Spin Casino will attempt to withdraw your winnings to the same method you used to deposit.

Verification

Like most other online casinos, Spin Casino requires you to verify your age and identity before requesting a withdrawal. To verify your account, you’ll need to submit several documents to the online casino including:

• A copy of your passport or driver’s license
• A copy of a utility bill or account statement no older than three months

To speed things up, you can send copies of the above documents to Spin Casino’s account verification team at [email protected] This process can take several days so we suggest you begin verifying your account as soon as you can. Doing so will allow you to request a withdrawal much earlier, after all, you wouldn’t want to be stuck waiting days for your deposit because you forgot to verify your account.

Customer Support

If you run into a problem at Spin Casino, you can contact them through their live chat service or by email at [email protected] If it’s easier for you, or you need a quicker response, launch their live chat service. This can be found by clicking the ’24/7 Live Support’ at the top of your screen and then the ‘Live Chat’.

Live Chat: Our Experience

When we launched Spin Casino’s live chat service, we were greeted instantly by a customer support member. We found that the agent was incredibly helpful and answered all of our questions promptly. There were also extremely friendly and welcoming, which is great to see. Overall, the service was incredibly useful and we highly recommend you use it.

Sister Sites

Spin Casino is owned by Betway Limited, a huge online gambling firm that owns several other online casinos such as Betway, Dream Bingo, Bingo On The Box and Hippodrome Online. If you enjoy playing at Spin Casino, we suggest you try out Betway and Hippodrome Online, both two great online casinos.

Mobile App

One of the reasons Spin Casino is so popular is due to its mobile-friendliness. While the brand doesn’t offer a dedicated smartphone app, you can load up and play at the casino in your mobile browser. It’s easy to swipe through the selection of games and promotions and contact the support team. You’ll find that most of the games offered on the desktop site are available on mobile too, though older games built using Flash will be incompatible on Apple devices.

Its mobile-friendliness makes Spin Casino a great site to join if you’re someone who plays on-the-go or just likes to play on smartphone devices. It’s never been easier to play at an online casino and Spin Casino just makes it even better to do so!

Summary

Spin Casino is a great online casino for anyone who enjoys playing Microgaming slots asThe casino’s customer support is some of the best we’ve experienced and it’s mobile-friendliness will entice new users who enjoy playing while on-the-go.

However, we’re disappointed that Spin Casino, which is owned by Betway, only accepts four payment options. In addition, we found that there was a distinct lack of promotions available on the website and that it focused too much on offering Microgaming games, forgetting other creative and exciting slot providers. One of the biggest issues users will have with the site is that it doesn’t offer a welcome bonus. New users get nothing and that can be frustrating. It’d be great to see this addressed in the coming months.

Despite all of that, Spin Casino is a great place to play, particularly for first-timers as there’s a huge variety of slots to play, though regular players will find themselves bored with the limited selection of table and live games. If you’re new to gambling, why not register at Spin Casino and give it a try?