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Casino Review

Sky Casino Review

Sky Casino is an online casino that launched back in 2014. The site has been praised for offering a wide range of online casino games including slots, jackpots, table and live casino games, as well as for offering generous promotions.

The online casino, which is owned by The Stars Group, possesses a valid license from the UK Gambling Commission (License #38718) and it has partnered with charities and services such as BeGambleAware, GamCare and GamSTOP to promote responsible gambling. If you’d like to know more, just continue reading our Sky Casino review.

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Sky Casino Promotions And Bonuses

Welcome Bonus

There is a range of Sky Casino promotions all of which offer you bonus funds and spins. Right now, Sky Casino is giving users a £60 welcome bonus for depositing and wagering £10 or more. The bonus is only available to new customers and will be credited instantly once the £10 stake has been fulfilled.

According to the terms and conditions, the bonus will need to be wagered 40x before anything can be withdrawn and users have 30 days from the bonus being credited to complete the wagering requirements. If you fail to use it, the bonus will expire.

Free Spins

Some online casinos like to reward new users by offering them a no deposit bonus which can consist of free spins or bonus funds. However, there is currently no Sky Casino no deposit bonus since all promotions at the online casino require a deposit. This can be disappointing, but the current Sky Casino promotions more than make up for that.

Promo Code

It’s becoming more frequent for online casinos to require players to enter a special promo code when making a deposit in order to successfully claim a bonus. Fortunately, the site does not require users to enter a Sky Casino promo code to claim bonuses as they’re credited automatically as soon as you’ve fulfilled the requirements.

Other Promotions

There are various Sky Casino promotions available on the website, some of which are only available for a limited time. For example, right now Sky Casino is running a competition where players can win a £25 for commenting “#WheelWednesday” on the competition post on Facebook between 9.30 AM and 11.59 PM every Wednesday. According to the terms and conditions, ten £25 bonuses will be given away each week and the bonus funds must be wagered once before they can be withdrawn. In addition, the bonuses expire after 14 days if the wagering requirement hasn’t been met or if the bonus hasn’t been used.

Other promotions include earning five spins for depositing and wagering £10 on a Sky Casino slot. The spins can be claimed seven times a week until the end of July 2019 and are only valid for seven days. There are no wagering requirements attached to the bonus spins, which is great. Another promotion sees Sky Casino award players a share of 20,000 spins for staking £20 on a Sky Casino slot. After this, players are randomly allocated a player for the Open Championship and if your player wins the Championship, you’ll be awarded a share of the bonus spins.

Please note that mobile casinos in the UK are no longer allowed to accept credit cards as per regulation by the UK Gambling Commission.

Payment Options

Deposit

Unlike most other online casinos, Sky Casino doesn’t accept many payment options. However, it still allows you to select your preferred deposit method, they include:

  • VISA/MasterCard: Available immediately
  • PayPal: Available immediately

Unfortunately, Sky Casino does not accept any other payment methods. This can be disappointing to players who prefer using e-Wallets such as Skrill and Neteller or pre-paid cards such as Paysafecard. However, the site doesn’t charge you for making a deposit, which is great.

Note: We’ve been informed by customer support that Sky Casino is no longer accepting payments via PayPal. At the time of writing, the payment method’s logo can still be seen on the website but customer support has assured us the site is no longer accepting it as a valid method.

Withdrawal

You can use the above payment methods for withdrawals at Sky Casino. However, Sky Casino uses a Net Deposit scheme where funds you deposited through a specific method must be withdrawn back to the same method before you can use an alternative method. For example, if you deposit £100 through your debit card, you’ll need to withdraw £100 back onto the debit card before you can decide to deposit or withdraw with a different method.

In addition to this, the time it takes for a withdrawal to reach you depends on the method used, take a look below to find out more:

  • VISA/MasterCard: Between three to five business days
  • PayPal: Available instantly

Account Verification

Following rules by the UK Gambling Commission, new users who register at Sky Casino must verify their account. This is done by providing the online casino with documents which can include:

  • Passport
  • Driving license
  • Identity card
  • Utility bill
  • Bank statement

You will need to provide one document which verifies your address and another that verifies your identity. These documents can either be uploaded through NetVerify which can be found in the ‘My Account’ section of the website or sent to Sky Casino via email on docs@skybet.com. It can take up to 72 hours to verify your account and you will receive an email once your account has been successfully verified.

Customer Support

Sky Casino has been praised for its customer support, and there’s a reason why. While the site doesn’t offer users an email address to contact the support team on, players can either launch the live chat service or call the support team on the Sky Casino contact number 0330 0244 777 between 8 AM and midnight every day.

Live Chat: Our Experience

When we launched the Sky Casino live chat service, we were instantly greeted by a customer support agent. We found that the agents were extremely helpful and friendly, and answered all of our questions. In fact, the customer support agents we spoke to went out of their way to help us, providing us with links when needed and even explained the different promotions running across the Sky brands.

If you run into a problem when playing at the site, we suggest you contact the support team via the Sky Casino live chat as they will be able to solve your problem instantly and provide any advice if needed.

Mobile-Friendliness

Sky Casino is extremely mobile-friendly, allowing users to play when and wherever they want. You can play at Sky Casino on your smartphone in two different ways, either by downloading the Sky Casino app or by playing in-browser. The Sky Casino app can be downloaded from the Apple App Store or from the Google Play Store, though doing so will take up storage space on your smartphone device. Once you’re signed into the app, you can play your favourite games, claim bonuses and promotions, contact the support team and deposit and withdraw money.

If you’d prefer not to download the Sky Casino app, you can play in-browser. This can be done by launching your smartphone browser, loading up the Sky Casino mobile website and then logging in or signing up. After that, you can use the mobile website to do everything you can on the mobile app, including playing games, depositing, withdrawing and more.

However, it’s important to note that older games built with Flash technology may be incompatible with your smartphone device. This means these games cannot be played on mobile devices, only on laptops or desktop computers. This can be frustrating, but Sky Casino offers an expansive list of games so we’re sure you’ll find something that interests you.

Summary

Sky Casino is a great online casino which offers a wide range of Playtech casino games and offers a generous welcome bonus too. However, many users will be disappointed to find out that the casino doesn’t offer games from other developers and that it limits its payment options to only debit and credit cards and PayPal. We’d love to see Sky Vegas address this by adding more payment options to provide players with freedom in depositing and withdrawing, and by partnering up with more game providers. Despite this, we think Sky Casino is a great place to game, particularly if you’re a first-timer.

If you’ve read our Sky Casino review and believe you’d enjoy playing at the online casino, why not register today and try it out?