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Casino Review

PartyCasino Review

PartyCasino is a hugely popular online casino that has been around since 2006. The site offers a wide collection of casino games as well as several bonuses and promotions. If that isn’t enough, the site is widely praised for its excellent customer support too. Discover more about the site by reading our Party Casino review.

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Welcome Bonus

Newly registered users at PartyCasino can claim a welcome bonus of 50 spins on Starburst with a deposit of £10 or more. According to the terms and conditions, winnings made from the spins must be wagered 10x and this must be completed within seven days. What’s more, you will need to enter PartyCasino promo code WELCOMEBONUS to successfully claim the bonus.

Party Casino: Everything You Need To Know

PartyCasino originally launched in 1997 as Starluck Casino and has undergone numerous changes before becoming the site we know it as today. In 2006, Starluck Casino rebranded to PartyCasino and then in 2011, Party Gaming PLC and Bwin Interactive Entertainment AG merged to create the current site we love.

PartyCasino is regarded as one of the top casinos to play at and is one of the largest listed online gambling companies in the world. It offers over 500 games as well as a variety of instant payment methods. But what do we think of PartyCasino?

Bonuses and Promotions

Free Spins And No Deposit Bonus

Many online casinos now reward new customers for registering with a no deposit bonus of cash or free spins. Unfortunately, there is currently no PartyCasino no deposit bonus since all promotions and bonuses require a deposit of £10 or more.

Promo Code

A new trend in the online casino industry now requires you to enter a promo code or bonus code. However, there are currently no PartyCasino promo codes nor any PartyCasino bonus codes. While this may be disappointing, it’s important to remember that this actually makes claiming bonuses much easier as you’re not required to search for any codes.

Other Promotions

In addition to the welcome bonus, PartyCasino also runs a cashback bonus. From the first bet you make to the last in your current session, you’ll earn cashback bonuses at various rates ranging from 0.025% to 0.25%.

VIP Club

PartyCasino also runs a VIP Club where you can claim additional bonuses and rewards for playing regularly at the online casino. The benefits of becoming a VIP includes a personal account manager, dedicated 24/7 support, exclusive bonuses and invitations to real events. To become a VIP, you’ll need to play regularly at PartyCasino and will receive a personal invitation from a personal account manager once you’ve met the requirements for the VIP Club.

Please note that mobile casinos in the UK are no longer allowed to accept credit cards as per regulation by the UK Gambling Commission.

Payment Options

Deposit

Like most other online casinos, PartyCasino offers a variety of payment options for deposits. This allows users to deposit via their preferred payment method, which can include:

  • VISA/MasterCard: Available instantly
  • ApplePay: Available instantly
  • PayPal: Available instantly
  • Skrill: Available instantly
  • Neteller: Available instantly
  • Paysafecard: Available instantly
  • Trustly: Available instantly

According to PartyCasino, there is currently no fee for making a deposit, which is great.

Withdrawals

Most of the methods listed above can be used for withdrawals with the exception of Paysafecard and Apple Pay. However, it’s important to note that the time it takes for these payments to reach you varies depending on the method used, for example:

  • VISA/MasterCard: Within two to five Business Days
  • PayPal: Almost instantly
  • Skrill: Almost instantly
  • Neteller: Almost instantly
  • Paysafecard: Almost instantly
  • Trustly: Almost instantly
  • Bank Transfer: Within two to five Business Days

According to the online casino, most withdrawals are processed within 24 hours but can take up to several days to reach your bank after that. What’s more, there are no fees for requesting a withdrawal.

Account Verification

Under rules from the UK Gambling Commission, anyone who registers at an online casino must verify their account. Until this is done, you will not be able to deposit or play games, so it’s important to try and verify your account as soon as you can. To verify your account, you will need to provide PartyCasino with the following documents:

  • ID: Passport, ID card or driver’s license
  • Address: A recent utility bill or bank statement

These documents must be uploaded through your account or emailed to the customer support team. Then, once verified, you will finally be able to make deposits and play games.

Customer Support

PartyCasino says it takes customer support seriously, although we found it to be somewhat lacklustre. If you encounter a problem, you can either email the support team through a form or you can launch the Party Casino live chat service which is available 24/7.

Live Chat: Our Experience

When we launched the PartyCasino live chat service we were asked to provide our full name and email address. After entering this, we were greeted by a customer support agent who welcomed us to the service and casino. Throughout our chat, we found that the agent, while friendly, repeatedly provided links to the site’s terms and conditions, and was often vage when answering questions. It seemed that the agent didn’t know many of the answers to our questions and continually asked us to check the terms and conditions or FAQ for answers. This was disappointing.

Other agents we spoke to, however, were much friendly and helpful. They answered our questions and provided us with all the information we needed, although some still tried to push us to the terms and conditions or FAQ. Nonetheless, if you encounter a problem at PartyCasino we suggest you utilise the PartyCasino live chat service and speak with a user directly.

Mobile-Friendliness

PartyCasino is a mobile-friendly online casino. You can either download the official iOS and Android app straight to your device or you can play in-browser. The app can be downloaded from the Apple App Store and Google Play Store and functions just like the desktop browser, allowing you to play games, make deposits or withdrawals, claim bonuses and more. However, downloading the official PartyCasino app onto your phone takes up storage space. What’s more, the PartyCasino app only comes with a few select games which will need to be uninstalled in order to add new games.

This is why we suggest you play in-browser, which is done by simply loading up the PartyCasino mobile website in your smartphone device and then logging in or signing up if you haven’t done so already. From there, you’ll be able to access all mobile-compatible games and do everything you can on the desktop website. However, it’s important to note that older games developed with Flash player are not compatible with most smartphone devices.

Summary

PartyCasino is great for anyone looking for a wide collection of games to play. The website offers a huge collection of games, as well as a generous spins welcome bonus and great mobile experience. Many players will also enjoy the cashback bonus, and the fact that PartyCasino accepts most major payment options and processes withdrawals quickly is an additional benefit.

However, we were disappointed with the lack of promotions and bonuses as well as the overall experience with the website which we discovered could be somewhat buggy and unreliable. What’s more, many users will be frustrated at the disappointing live chat service. Despite this, we believe that PartyCasino is well worth registering and if you agree with our PartyCasino review, why not sign up and try it today?

Frequently Asked Questions

How does Party Casino login work?

To access the Party Casino login, all you need to do is head over to the website and click the ‘Login’ button. From there, you’ll need to enter your username and password. Once you’ve logged in, you can play games, deposit and withdraw money and so much more!

Is there a Party Casino mobile app?

Unfortunately, there is no Party Casino mobile app. Instead, users are required to play in-browser. This is done by launching your smartphone app, loading up the Party Casino mobile website and then logging in or registering. It’s that simple!

Can I contact support through Party Casino live chat?

Yes. Both registered users and guests can use the Party Casino live chat service. To do so, you’ll need to click the ‘Contact Us’ button at the bottom of the screen, click ‘Other’ when asked how the site can help you, click ‘My data has already been collected’ and then when asked if you need more help, click ‘Yes’. You’ll then be taken to a page where you can launch the Party Casino live chat service or email.