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Casino Review

Hyper Casino

Hyper Casino is an online casino site that launched earlier this year. The site is slowly becoming popular due to its wide selection of games which includes slots, table games, live casino and more. The site has also earned praise for its welcome package and promotions, accepted payment options and excellent customer service.

The website, which is owned by L&L Europe Limited, possesses a valid license from the UK Gambling Commission (License #38758) and has partnered with charities such as GamStop to promote responsible gambling and help prevent addictions.

If you’d like to know more about the site, continue reading our Hyper Casino review.

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Promotions and Bonuses

Hyper Casino Welcome Package

Like all other casinos, Hyper Casino rewards new players with a generous promotion. The Hyper Casino welcome bonus is comprised of two deposit bonuses, allowing you to claim up to £300 in bonus funds, they are:

  • 1st Deposit: 100% match bonus of up to £100
  • 2nd Deposit: 50% match bonus of up to £200

According to the terms and conditions, you’ll need to deposit a minimum of £10 in order to qualify for the promotion and the funds must be wagered 45x within 30 days before you can withdraw anything. In addition, table and live casino games do not contribute to the wagering requirements.

Free Spins and No Deposit Bonus

While many online casinos enjoy rewarding players with a free spins or no deposit bonus after they’ve completed registration or have successfully verified their mobile number, there is no Hyper Casino no deposit bonus. In fact, all bonuses promoted at Hyper Casino require deposits.

Hyper Casino Promo Code

Some online casinos now require users to enter a promo code or bonus code when depositing in order to successfully claim a promotion or bonus. Luckily for you, there are no Hyper Casino promo codes since all promotions and bonuses are automatically credited to your account.

Other Promotions

While Hyper Casino doesn’t offer a no deposit bonus or any free spins, it does run several other promotions which you may find interesting. For example, on Fridays the online casino rewards players with new deposit bonuses, spins and cash back bonuses. While these extras aren’t promoted on the Hyper Casino website, they are sent to registered players’ email inboxes. The only catch is that players must have made a deposit before Friday and that the bonus can only be used that weekend.

Hyper Casino also runs timed promotions, including its April Hyper Challenge where you can win an additional £100 on top of your regular winnings by playing live Blackjack and winning the first five hands of the day in a row. However, you’ll need to wager a minimum of £10 and the bonus money must be wagered 10x before it can be withdrawn.

In addition, the online casino is running a Jungle Tournament where players can win up to £1,500. According to the terms and conditions, you’ll need to play the specified slot games and wager between £1 to £50 per bet to qualify. In addition, you’ll need to try to earn the highest multiplier and climb up the leaderboard to win the corresponding prize.

VIP Club

Hyper Casino also runs a VIP scheme which you can only join through an invitation. The site’s VIP managers monitor everyone’s account and invite you to the Club once you’ve passed a certain threshold, though the requirements are unknown. In addition, the VIP managers award VIP players with exclusive and personal bonuses and promotions along with several other benefits.

Unfortunately, we were not told any more about the VIP Club so if you want to know more, you’ll need to start playing at Hyper Casino.

Please note that mobile casinos in the UK are no longer allowed to accept credit cards as per regulation by the UK Gambling Commission.

Payment Options

Hyper Casino Deposit

Hyper Casino accepts several major payment options, allowing you to choose how you want to deposit. At the time of writing, you can deposit via the following methods:

  • VISA/MasterCard: Available instantly
  • Skrill: Available instantly
  • Neteller: Available instantly
  • EcoPayz: Available instantly
  • Bitcoin: Available instantly
  • Bank Transfer: Available instantly

According to Hyper Casino, most deposit methods are completely free. However, if you choose to deposit via Bitcoin, a 2.50% fee will be added to your total deposit.

Hyper Casino Withdrawals

With the exception of Bitcoin, you can use all of the above payment options for withdrawals too. However, the time it takes for these payments to reach you depends entirely on the method used. Take a look below for more information:

  • VISA/MasterCard: Up to five business days
  • Skrill: Available instantly
  • Neteller: Available instantly
  • EcoPayz: Available instantly
  • Bank Transfer: Up to two business days

According to Hyper Casino, the website doesn’t charge any fees for requesting withdrawals. However, if you begin requesting daily withdrawals, Hyper Casino may ask you to lessen the frequency or charge you processing fees.

Account Verification

Like most other online casinos, you may be required to verify your account. When this happens, the customer support team contacts you, informing that you’re required to verify your account and will need to provide certain documents in order to do this. The documents can include:

  • ID: Passport, driver’s license or citizenship card
  • Address: A utility bill or bank statement no older than three months
  • Payment: Scans or images of your cards or screenshots of your bank or e-Wallet accounts

It will take around 24 hours for the customer support team to verify your account but once it’s done, that’s it! You won’t need to do anything else.

Customer Support

Hyper Casino is praised for its excellent customer support and after visiting the website, we can see why. The online casino offers 24/7 customer support, allowing you to contact the support team whenever you have a problem. You can email the support team at support@hypercasino.com or you can launch the live chat service by clicking the ‘Start Chat’ button on the ‘Contact Us’ page.

Hyper Casino Live Chat: Our Experience

When we launched Hyper Casino live chat service, we were instantly greeted by an agent. The agent was friendly, helpful and answered our question immediately. Following this, however, we found the agent to be somewhat slow at answering our questions which was disappointing. Regardless, the agent answered all of our questions and went out of their way to help us.

If you do run into a problem when playing at Hyper Casino, we suggest you use the live chat service and its simple to use and the agents were incredibly friendly and helpful.

Hyper Casino on Mobile

While there is no Hyper Casino mobile app, the casino site itself is mobile-friendly. You can play Hyper Casino in-browser on your smartphone device, all you need to do is launch your smartphone browser, load up the online casino and then register or log-in. Once that’s done, you can play your favourite casino games, deposit, withdraw, contact the support team and even claim bonuses.

The great thing about playing in-browser is that you don’t need to download anything. However, it’s important to note that games created with older Flash technology are not compatible with most smartphone devices and can only be accessed on desktop and laptop websites.

Final Thoughts

Hyper Casino is an excellent online casino. Despite its infancy, Hyper Casino has all the right ingredients to become hugely popular further down the line; it offers a wide range of games and a generous welcome bonus, provides users with excellent customer support and its payout times are pretty fast. All of this is great and will help provide users with a fun experience.

However, we were somewhat disappointed that the casino doesn’t accept PayPal as a payment option and that it doesn’t offer many bonuses aside from its welcome bonus. In addition, we were disappointed with the lack of casino table games.

If this doesn’t bother you, we suggest you register at the online casino and give it a go. It’s a great site to play at!