Giant Casino Review

Giant Casino is an online casino that launched back in 2019 and has become popular due to its colourful website theme and varied selection of games. If you’d like to know more, continue reading our Giant Casino review.

Welcome Bonus

New customers who register at Giant Casino can claim a 100% match of up to £100 plus 25 free spins on Gem Rocks. According to the terms and conditions, you’ll need to deposit a minimum of £10 to qualify for the promotion and the bonus funds combined with their deposit must be wagered 30x within 30 days before they can be withdrawn. Meanwhile, winnings from the free spins must be wagered 60x within 30 days before they can be withdrawn.

Giant Casino: Everything You Need To Know

Giant Casino launched in 2019 and is operated by Skill On Net. It offers a huge selection of casino games including video slots, live casino, jackpots, table games, and video poker. The site is regulated by the UK Gambling Commission and the Malta Gaming Authority and it has partnered with gambling services and charities such as GamSTOP, BeGambleAware, and GamCARE to promote responsible gambling and help those in need.

Promotions And Bonuses

Free Spins And No Deposit Bonus

Although Giant Casino is often praised by customers for offering regular bonuses and promotions to players, it doesn’t offer new players a no deposit bonus. At the time of writing, there is no Giant Casino free spins bonus nor a Giant Casino no deposit bonus. We understand that this can be extremely disappointing, but it’s important to note that there are additional promotions available at Giant Casino.

Promo Codes

A new trend many online casinos have picked up is requiring customers to enter a special bonus code or promo code when depositing or registering in order to claim a promotion. Fortunately, there is currently no Giant Casino bonus codes and no Giant Casino promo codes available. This means you aren’t required to search and enter special codes just to claim a bonus.

Other Promotions

In addition to the welcome bonus, Giant Casino runs other promotions including its Daily Picks which are new bonuses offered to customers every day. Since these bonuses change each day, it’s important that you check your Daily Picks regularly in order to avoid missing out on great bonuses.

If that’s not enough, Giant Casino also hosts regular slot tournaments which allow you to compete against other players to win special prizes and bonuses.

VIP Club

Giant Casino also runs a VIP scheme consisting of six VIP levels, each requiring a unique number of VIP Points to reach. You earn VIP Points for every wager made at Giant Casino and each VIP Level on the site offers bigger and better bonuses including cashback bonuses, dedicated account managers and so much more. The VIP Levels and the number of points needed for each level are as follows:

• Bronze: 0 – 400
• Silver: 401 – 1,000
• Gold: 1,001 – 2,000
• Platinum: 2,001 – 20,000
• Diamond: Invitation only
• Red Diamond: Invitation only

Payment Options

Deposit

One of the benefits of registering with Giant Casino is that the site accepts several major payment options and allows you to select which method you prefer to use. At the time of writing, the accepted payment options include:

• VISA/MasterCard: Available instantly
• Paysafecard: Available instantly
• Trustly: Available instantly
• Skrill: Available instantly
• PayPal: Available instantly
• Fast Bank Transfer: Available instantly

All of the above payment options are completely free to use except Skrill. Giant Casino currently charges a 5% fee for making a deposit via Skrill.

Withdrawal

When it comes to withdrawals, you are free to use all of the method listed above except Fast Bank Transfer and Paysafecard. It’s important to note that the time it takes for you to receive your payment varies depending on the method used. Take a look below for more information on withdrawal timeframes and accepted methods:

• VISA/MasterCard: Within two to seven business days
• Trustly: Almost instantly
• Skrill: Almost instantly
• PayPal: Almost instantly
• Wire Transfer: Within two to seven business days

Although Giant Casino charges fees for making a deposit via Skrill, there are no charges at all for requesting a withdrawal, which is great.

Account Verification

Users who register at an online casino in the UK will be required to verify their casino account. Until this is done, you will not be able to deposit at the online casino or play games. To verify your account, you will need to provide the online casino with various documents including the following:

• ID: National ID card, passport or driver’s license
• Address: A recent bank statement or utility bill

The documents must be uploaded through your account to the customer support team and once verified, you will be able to deposit and play games.

Customer Support

Giant Casino does offer customer support and you can contact the support team by either emailing them on [email protected] or by launching the Giant Casino live chat service. Both services are available 24/7, but it will take several business days before you receive an email reply from the support team.

Live Chat: Our Experience

When we opened the Giant Casino live chat service we were asked to enter our full name. After submitting this, the service launched and we were instantly greeted by a customer support agent who welcomed to the service and asked for our username. After informing the agent we had no username we asked the agent several questions about the online casino which we already knew the answer to and waited for their replies.

Throughout the chat, the agent provided us with the correct information and occasionally went out of their way to help us by explaining how several services work and how player verification is completed. Overall, we really enjoyed speaking to the first support agent as they were friendly, helpful and gave us all the information we queried them on.

Other agents we spoke to offered a similar level of service, answering all of our questions and providing us with relevant information. However, we did notice that there were occasional differences in how fast each of the agents were to answer questions and respond to our messages. Overall, the Giant Casino live chat service was great and we highly recommend it to anyone experiencing a problem or that has a question.

Mobile-Friendliness

Giant Casino is a relatively new online casino which means it is mobile-friendly. Since there isn’t a Giant Casino mobile app, you will need to play in-browser which is done by loading up the Giant Casino mobile website in your smartphone’s internet browser and then logging in or registering. Once you’ve done that, you’ll be given complete access to the online casino where you can play your favourite mobile-friendly games, claim bonuses and promotions, contact support and make deposits and withdrawals.

However, it’s important to understand that older games developed by Flash player may not be compatible with your smartphone device. Thankfully, there is a wide range of mobile-friendly casino games which are compatible with your smartphone, so you’ll always have something to play.

Sister Sites

Giant Casino is operated by Skill On Net Limited, an online casino operator that owns dozens of other online casinos. This means that the Giant Casino sister sites are 44Aces, EU Casino, Lucky Louis, PlayOJO, Slots Magic, Vegas Winner, Queen Vegas, Mega Casino, Miami Jackpots, PlayKasino, ICE36 Casino, Drueck Glueck, Bacanaplay, Simba Games, PlayJango, and so many more.

If you enjoy playing here, we suggest you try out Giant Casino sister sites PlayOJO which is known as the fairest casino in the UK, and PlayKasino, a brand new online casino from Skill On Net which offers a great selection of casino games as well as bonuses. You can discover more about these sites by clicking the reviews below.

Summary

Giant Casino is an excellent online casino which offers a great selection of casino games ranging from video slots to table games and video poker. The site accepts several major payment options and does not charge any fees for requesting a withdrawal. What’s more, it provides long-term players with regular bonuses and promotions while also running a VIP scheme, which is great.

However, we understand that some readers will be disappointed to discover that Giant Casino charges fees for depositing via Skrill and that it currently does not offer a mobile app or telephone support. Despite these inconveniences, we believe that Giant Casino is still well worth registering. If you’ve read through our Giant Casino review and agree, why not register today and try it out?