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Casino Review

Castle Jackpot Casino

Castle Jackpot Casino joined the online gambling scene in 2016. Currently owned by LeoVegas Gaming, the online casino has differentiated itself from it rivals with its medieval-inspired look and feel as well as alluring promotional offers. It rewards new players with a no deposit bonus, which is one of the most attractive types of bonuses around. It’s no wonder Castle Jackpot has gained so much popularity in only two years’ time.

Is this virtual online medieval castle the right place for you to gamble your money? Let’s find out.

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Castle Jackpot Bingo

Castle Jackpot’s bingo section launched in 2017 and was quickly made famous after the firm sponsored reality show Celebrity Big Brother in the summer of the same year. The bingo lobby is powered by the Bede Bingo platform and offers four different bingo rooms, namely Butterfly Pattern 3p, Daily Drop, Afternoon Delight and Grab a Grand. Butterfly Pattern 3p features a 75-ball bingo game, while the rest observe a 90-ball bingo game.

Castle Jackpot’s bingo rooms all display the price of a ticket, the number of users playing the game and the prize you can win. In addition, each bingo room also featured a dedicated chat room, allowing you to talk to other players. Sadly, we didn’t enjoy Castle Jackpot’s bingo chat rooms because, compared to other bingo sites, there was no sense of community and other players weren’t very friendly.

Promotions and Bonuses

New Welcome Bonus

Castle Jackpot updated its welcome bonus. The site is now offering new users a 100% match of up to £50 plus 10 free spins on Book Of Dead with no deposit required. According to the terms and conditions, the bonus must be wagered 30x within seven days before anything can be withdrawn. Winnings from the free spins, meanwhile, are capped at £50 and the spins expire after three days.

Castle Jackpot Welcome Offer

To thank new customers for registering and encourage them to play, Castle Jackpot rewards its new members with a 100% first deposit bonus. When a player signs up and deposits anything between £10 to £25, Castle Jackpot will match it by 100% up to £25 in bonus money.

However, the maximum single bet players can place using the bonus money will be capped at £2. Players will also have to wager their bonus funds 40x before they can request a withdrawal.

£10 Free: No Deposit Required

Unfortunately, this bonus is no longer offered

Another welcome bonus that Castle Jackpot has introduced to entice new players is the attractive £10 no deposit bonus. Newly registered users simply have to opt-in, and the £10 free bonus money will be credited to their accounts. No deposits are required!

Aside from the maximum single stake of £2, the £10 free bonus money will be subject to a 99x wagering requirement. Winnings gained from the £10 will be capped at £50 and the bonus funds have to be used within seven days.

Promo Code

Some online casinos require players to activate promotions and offers by entering a promo code, but it’s not the case at Castle Jackpot. You simply have to opt in when signing up to receive the welcome bonuses and the bonus funds are automatically credited to your account.

Other Promotions

Apart from welcome bonuses, Castle Jackpot regularly runs different exclusive promotions to get loyal players hooked. For example, the casino site is now offering a 50% losses back promotion in celebration of the launch of its latest slot game Rainbow Riches Leprechauns Gold. Opt-in to the offer via the My Promotions page and Castle Jackpot will be happy to refund you 50% of your losses up to £10 when playing the game.

You will be eligible to claim the refund if you lose more than £2 playing Rainbow Riches Leprechauns Gold. The bonus money will be subject to a wagering requirement of 35x before you are allowed to request a withdrawal. You will have 72 hours to meet the wagering requirement before the bonus funds are forfeited.

VIP Club

Like many other casino sites, Castle Jackpot has a VIP programme in place to reward its loyal customers. The Castle Jackpot VIP Club offers high rollers and frequent players monthly prizes such as cashback rewards, reload bonuses and other exciting promotions.

Sadly, the only way you can become a part of the VIP Club is through invitation only. Once you’re qualified to join the VIP Club, you’ll the website’s support team will contact you.

Please note that mobile casinos in the UK are no longer allowed to accept credit cards as per regulation by the UK Gambling Commission.

Payment Options

Castle Jackpot Deposits

At the time of writing, Castle Jackpot only accepts VISA and MasterCard as both deposit and withdrawal methods. The online casino allows funds to be deposited instantly with no fees attached. However, it requires players to deposit a minimum of £10 each time.

Castle Jackpots Withdrawals

As for withdrawals, it usually takes two calendar days for Castle Jackpot to process your cash out request. After your requests are approved, your withdrawals will be reflected in your account within 2-5 working days.

Account Verification

Before your withdrawals are processed, Castle Jackpot will verify your account for security reasons. Players will be required to provide copies of their proof of age, proof of address, the front of their bank cards and their bank statements. The online casino accepts a variety of documents as proofs of age and address. The required documents can be submitted via Castle Jackpot’s document uploader, email to verifications@castlejackpot.co.uk or live chat service.

Castle Jackpot Customer Support

Players who are in need of a helping hand can get in touch with Castle Jackpot’s customer support team via the casino’s live chat service or by emailing verifications@castlejackpot.co.uk. There is also a simple online contact form which you can submit. Telephone support is unavailable.

Castle Jackpot’s live chat support is accessible 24/7. So no matter from what country and at what time you are playing, the casino site’s attentive customer service agents will be there to help you.

Castle Jackpot Mobile Casino

Castle Jackpot is available in both a mobile-optimised instant-play version and a mobile app. Players who opt for the former can simply access the mobile casino from their browser for some fuss-free on-the-go gaming experience.

The Castle Jackpot mobile app, on the other hand, can be downloaded from Google Play and the Apple App Store. Fully optimised for Android and iOS devices, the Castle Jackpot app offers all the promotions, offers and the majority of games available at the casino’s the desktop version. The app is designed for gamers who are after a seamless mobile casino experience.

Castle Jackpot Sister Sites

Castle Jackpot is a property of LeoVegas Gaming, owner of leading online casino LeoVegas. The operators also owns several other popular casino brands including Slot Boss, BetUK, 21, Crown Bingo, Slot Mob, Slotto, UK Casino, Pink Casino and Royal Panda.

Final Thoughts

The medieval-themed Castle Jackpot earned its reputation in a short period of time for a good reason. Its excellent selection of slots and live casino games has successfully impressed a wide range of players. Its well-developed bingo lobby has attracted a group of unique, loyal customers, and it is not something that every casino site is capable of. Our only complaint would be the strict wagering requirements that the welcome bonuses are subject to. As it is a growing trend for online casinos to introduce low-wagering bonuses, we look forward to finding more realistic bonus offers at Castle Jackpot.

Regardless, Castle Jackpot is a great place to play, no matter if you’re a regular player or a first-timer. Why not sign up today and give it a go?