Campeon UK Casino

Campeon UK is a new online casino that launched in July 2019. The site, which is owned by Campeon Gaming Partners and is run via Aspire Global’s platform, offers players a huge collection of games and accepts most major payment methods. The site possesses a valid license from the UK Gambling Commission (#39483) and offers dedicated customer support.

Campeon UK Casino has partnered up with charities such as GambleAware and GamCare to promote responsible gambling, and it works with GamSTOP which allows gamers to self-exclude from casino sites. If you’d like to know more about the site, continue reading our Campeon UK review.

Campeon Bonus and Promotions

Welcome Bonus

CampeonUK Casino is offering a generous 100% match bonus of up to £25 plus 25 spins on Starburst. According to the terms and conditions, users must deposit a minimum of £20 to be eligible and the bonus must be wagered 35x before anything can be withdrawn.

Winnings from the spins must be wagered 35x before they convert to cash funds but CampeonUK has a maximum payout limit of £100 for spins winnings. Anything higher than £100 is forfeited. All bonuses are credited instantly to your casino account once the required deposit has been made but the bonuses are only valid for 21 days and wagering must be completed before this.

No Deposit Free Spins

While many online casinos are giving new users no deposit bonuses such as free spins or cash, Campeon UK is not. This is because all promotions and bonuses available on the site require a deposit to be successfully claimed.

Campeon UK Promo Code

Some casino sites now require players to enter a special promo code or bonus code when depositing in order to successfully claim a bonus. However, there are no Campeon UK promo codes. All promotions and bonuses at Campeon UK are automatically credited to your account and do not require any special codes.

Other Promotions

At the time of writing, Campeon UK is not running any additional promotions or bonuses. However, it is set to a slot tournament later this month where players can win a new iPhone, cash prizes or a luxury holiday worth £3,000. To be in for a chance to win, users must opt-in to the promotion and play NetEnt slots Starburst, Temple Of Nudges, Aloha! Cluster Pays or Grand Spinn to top the leaderboard.

VIP Program at CampeonUK

CampeonUK Casino runs a special VIP program where players can receive additional benefits. The program is comprised of seven different levels which players can move across by playing games and collecting bonus points. Every time you enter a new VIP level, you’re rewarded with a special bonus and additional benefits.

The first four levels will provide you with fast cashouts, free spins on Sundays and a birthday bonus. Later levels provide with daily rewards, express cashouts, entry into VIP tournaments, higher deposit and cashout limits and personalised offers and account managers. However, it’s important to understand that the Premium and Prestige VIP levels can only be entered when you receive an invitation from CampeonUK’s customer support team.

Payment Options

Campeon UK Deposits

One of the reasons we expect Campeon UK to be big is because the site accepts most major payment methods. This provides players with the freedom to select their preferred options. The methods currently accepted include:

• VISA/MasterCard: Available instantly
• Skrill: Available instantly
• Neteller: Available instantly
• PayPal: Available instantly
• Paysafecard: Available instantly
• Wire Transfer: Up to six business days

Campeon UK Casino does not charge any fees for making a deposit, which is great.

Campeon UK Withdrawals

With the exception of Paysafecard, you can use all of the above payment options for withdrawals. The time it takes for these payments to reach you, however, depends on the method used, for example:

• VISA/MasterCard: Between six to eight business days
• Skrill: Within three business days
• Neteller: Within three business days
• PayPal: Within three business days
• Wire Transfer: Between six to eight business days

After requesting a withdrawal, Campeon UK will hold the payment in a pending state for up to 48 hours before processing it for one business days. Following this, the payment method will be sent to you but can take several days to fully reach you. The list above states how long each payment method will take after the 48-hour pending time.

According to Campeon UK, the site does not charge any fees for requesting a withdrawal but they suggest you check with your banking provider.

Account Verification

Following new rules from the UK Gambling Commission, new users are required to immediately verify their account after registering. To do this, players must provide the casino with documents proving their identity, address and sometimes their source of funds. The documents required include:

• A copy of your ID
• A copy of a utility bill no older than three months

You can provide the casino with the required documents by either uploading them through your account or you can email the support team a copy of the documents. Alternatively, you can send your documents via post but we think that will just drag the entire process out.

Customer Support

You can contact the CampeonUK Casino support team via three different methods. You can either email them through a form on their website or you can call 0203 3189 367 or launch the Campeon UK Casino live chat service between the hours of 6 AM and 11 PM every day.

Campeon UK Casino Live Chat: Our Experience

When we launched Campeon UK Casino’s live chat service, we were instantly greeted by a customer support agent. When speaking with the site’s customer support agents, we found that they were helpful and friendly but took their time in responding to our questions. The agents frequently disappeared and sometimes for minutes at a time.

It was a frustrating experience but the agents eventually answered our questions and provided us with relevant information. Then, after answering our first question, the customer agent automatically ended our chat.

If you do run into a problem when playing at the site, we suggest you try the Campeon UK Casino live chat service. But be prepared to wait for the agents’ slow replies, it can be an extremely frustrating experience.

Campeon UK Mobile Casino

Campeon UK Casino is mobile-friendly but it doesn’t currently offer a mobile app. Instead, users who wish to play via their smartphones are required to play in-browser. This is done by launching your smartphone’s web browser, loading up the online casino and then logging in or registering.

After this, you’ll have access to all of your favourite games, the site’s promotions, the customer support team and will be able to deposit and withdraw money. However, it’s important to understand that older games built with Flash technology will not be compatible with most smartphones. This can be frustrating but Campeon UK Casino has a wide enough game selection that we’re sure you’ll find something else to play.

Final Thoughts

Campeon UK Casino is a great online casino. The site offers a huge collection of games from numerous software providers, ensuring variety in its offerings. CampeonUK also offers games not found at other online casinos such as its virtual sports games and scratchcards. It accepts most payment options and runs an unbelievable VIP scheme where all players, both new and existing, are rewarded.

However, we’re disappointed that Campeon UK does not have a dedicated mobile app, forcing users to play in-browser. We’re also disappointed with the site’s customer support service which we felt was frustrating and difficult to use. Other users will find the lack of promotions and bonuses a turn-off, though we believe the site’s VIP scheme more than makes up for this.

If you’ve read through our Campeon UK Casino review and would like to try the casino out yourself, why not register today?